901 4Th Avenue North, Minneapolis, MN 55405
For more information about senior living options: (866) 208-4318
Overall Review of Augustana Home Health Care Services
Pros
Great for seniors- Old folks home nice
- Peaceful and happy place. Beautiful inside and outside.
- The Pines is an outstanding, intimate facility, providing an incredible level of personal attention and care
- Beautiful place. U gotta see it to believe
Cons
The facility is closed and no longer in operation.- The facility lacks weekend staff and does not provide wifi, basic cable, or TV for residents.
- Families have to buy and install internet, basic cable, or TV for residents.
- There was no staff available to assist visitors or residents on weekends, which disappointed the reviewer.
- The reviewer advises others never to use the facility if possible.
Review
Augustana Home Health Care Services in Minneapolis historically appealed to seniors who preferred a quiet, intimate setting where personal attention felt more tailored than in larger communities. The grounds and interiors were regularly described as peaceful and beautiful, contributing to a homelike atmosphere that some families found attractive for residents who thrived without the bustle of bigger campuses. However, the current reality is decisive: the community is no longer in operation, which makes it unsuitable as a current option and pushes families to seek alternatives with active operations, reliable staffing, and predictable service.
Anyone evaluating ongoing care should not overlook the operational reality revealed by the reviews. The most persistent red flags center on weekend staffing gaps and a lack of basic amenities that families assume will be in place. One reviewer noted the absence of weekend staff and the need for families to supply wifi or basic cable, with visits over the weekend revealing no staff on site. These gaps imply a high degree of family involvement and a fragility in daily care that would be unacceptable for most seniors today. Given such shortcomings, alternatives that guarantee weekend coverage and on-site amenities should be prioritized.
The potential positives, an intimate, serene environment and a sense of personal attention in a smaller setting, line up with what some residents and families valued when the facility was operating. The calm atmosphere and beauty of the space can be meaningful advantages for residents who do not require large-scale programming or constant activity. Yet these benefits do not meaningfully offset the core issues identified in the reviews, especially the lack of consistent staffing and the absence of essential conveniences. In practical terms, a place that cannot guarantee daily presence or stable access to basic services does not meet the baseline expectations for a reliable senior living option.
Review patterns reveal a spectrum of experiences: some comments acknowledge a pleasant space and describe it as a nice option for older adults, while others lean into strong cautions to avoid the facility altogether. The divide underscores a fundamental risk: day-to-day care quality and predictability were not consistently reliable. Even within smaller, ostensibly more intimate settings, the standard for dependable staffing and continuous operation remains nonnegotiable. In short, the experience documented here highlights a mismatch between potential charm and real-world reliability.
Families should translate these observations into a clear decision framework. If the current status of Augustana is your starting point, move immediately to alternatives with proven, ongoing operation and explicit, reliable staffing schedules, especially weekend coverage. Prioritize communities that include essentials like internet access, cable service, and other daily amenities without forcing families to supply these themselves. When comparing options, favor smaller environments only if they demonstrate steady on-site presence and transparent care plans, or opt for larger campuses that publish what is included in fees and what requires extra. The overarching imperative is straightforward: avoid relying on a place that cannot guarantee daily operations or consistent quality of life for residents.
Bottom line: Augustana Home Health Care Services no longer operates, making it unsuitable for anyone seeking ongoing care at this time. For families weighing assisted living or memory care, the prudent course is to pursue active, transparent communities with reliable weekend staffing and inclusive amenities. Use a concrete checklist: verify current operation status, confirm weekend staffing continuity, ensure included services align with resident needs, and confirm plans that do not hinge on family-provided utilities or ongoing advocacy. In today’s market, the safest guidance is to select a community with verifiable operations, steady staffing, and predictable, resident-centered care rather than revisit a closed option that cannot deliver dependable service.
21 resident community capacity
Assisted Living
Memory Care
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Minneapolis-St Paul International (8 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Hospice waiver
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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