5724 Bass Lake Road, Crystal, MN 55429
For more information about senior living options: (866) 208-4318
Overall Review of Amazing Love
Pros
Residents are happy and funny.- It is a good place.
- The facility is very clean, and the staff are nice.
- The staff take great care of residents and their loved ones.
- The staff seem enthusiastic and friendly.
- The food is good.
Cons
This place is hell on earth and they abuse their residents.- Dirty and unethical place.
- The manager doesnāt care about his residents but all about cheating the system.
- Horrible group home!
- The owners are extremely unethical.
- They dispose sharps in the garbage and go to the food shelf to get food for the patients even though they are getting reimbursed from MA.
- They are very fraudulent and only care about profits.
- They treat their employees like garbage.
- Very dirty place.
- Her only complaint was that there was always someone new taking care of her because of the high rates of turnover.
Review
Amazing Love in Crystal, Minnesota is best suited for families that value a warm, social, resident-centered atmosphere where daily life feels engaging and staff interactions are consistently friendly. The community presents a cheerful, home-like vibe, and residents are described as happy and humorous within a clean, well-kept setting. For families, this translates to a practical environment where caregivers appear attentive and approachable, and where daily routines, meals, activities, and social opportunities, feel accessible and supportive. Yet this appeal rests on a fragile backdrop: governance and leadership consistency can be uneven, and care quality may hinge on turnover and who is on shift. Those dynamics matter because they shape reliability, safety, and the trust that families place in staff and administration.
On the flip side, several reviewers flag serious concerns that cannot be dismissed. A portion of comments allege abuse and unethical conduct, with accusations of dirty conditions and unsafe disposal practices. Claims also surface about funds and food assistance being pursued while reimbursement streams are in play, which raises questions about financial transparency. High caregiver turnover is noted repeatedly, injecting real uncertainty into who cares for a loved one on any given shift. For families prioritizing safety, accountability, and consistent governance, these red flags strongly suggest evaluating alternatives that promise steadier leadership and clearer ethical standards.
The strongest pros are tangible when care teams are stable: a clean environment, visible warmth from staff, residents who feel engaged, and food that satisfies without claiming to be restaurant quality. These factors create a welcoming daily experience, support social interaction, and help preserve dignity and autonomy. However, the related cons weigh heavily. Allegations of abuse and questionable ownership cast doubt on the overall safety net, while reports of ongoing cleanliness lapses and unsafe practices undermine trust. When considering Amazing Love, it becomes a calculus: do the positive daily interactions and atmosphere outweigh the risk of inconsistent caregiving and the specter of unethical management? For many families, the answer hinges on how much weight is given to governance clarity versus day-to-day comfort.
Operational reality appears distinctly mixed. Some observers praise enthusiastic, responsive staff, while others point to a revolving door of caregivers and a management mindset focused on profits over people. This divergence translates into care that can feel excellent on some days and unstable on others, particularly for residents who rely on predictable schedules and consistent face-to-face care. Prospective residents should scrutinize policies around clinical oversight, medication management, and staff training, and should assess how turnover would impact a loved oneās routine. The potential volatility suggests that not all days will measure the same, even if some days deliver genuine warmth and attentiveness.
Decision guidance for families considering Amazing Love should be grounded in a rigorous on-site assessment and multiple conversations with frontline staff, paired with direct input from current residents. Ask for turnover data by shift, request a thorough tour of kitchens and dining areas to observe cleanliness and food handling, and review all financial documentation related to supported programs. Verify responsiveness and the administratorās willingness to address concerns promptly. Triangulate impressions with independent inspections and resident advocate perspectives to avoid relying solely on anecdotal reviews. If choosing this community, set clear expectations, secure written care plans, and schedule quarterly progress reviews to monitor safety and quality.
Bottom line: Amazing Love offers a warm, engaging environment and solid daily-living amenities that can resonate with residents who thrive on social activity and human warmth. Yet the serious allegations and turnover concerns require diligent, ongoing oversight and a cautious approach. Families prioritizing transparent governance, consistent staffing, and uncompromised safety may want to explore alternatives or approach this community with strict governance checks and a robust escalation path. For those who decide to move forward, treat the placement as a formal agreement with built-in check-ins and insist on concrete metrics for care quality and safety. In the end, informed, vigilant engagement remains the best defense against risk in this setting.
21 resident community capacity
Assisted Living
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Minneapolis-St Paul International (14 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Comprehensive Supportive Living Arrangements for Adults with Disabilities
Funding and Affording Assisted Living: A Thorough Overview
Assisted Living Expenses and Long-Term Care Insurance: A Comprehensive Exploration