2925 Chicago Avenue South, Minneapolis, MN 55407
For more information about senior living options: (844) 490-3973
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Allina Health Home Care Services has been excellent at helping patients recover from major surgery. The service calls to schedule visits at times and days that are convenient for patients. The nurses are very caring and provide wonderful suggestions. Jon and Jane are described as the very best team delivering outstanding in-home care. The program provides comprehensive in-home care, including nursing visits, physical therapy, and occupational therapy. The staff is helpful and caring, answering questions and providing support. PT and OT help a frail elder regain mobility and confidence at home.
The first visit by Mercedes to the sister was infuriating because the sister, a fully functioning adult, was discounted and Mercedes was outright rude. The staff were described as condescending and rude, with calls for retraining for compassion and care rather than outright rudeness. They sent a policeman to the home because the patient hadn't answered scheduling calls, which felt like cover rather than concern. They shuffled the patient through five different people to order a CPAP piece and forgot to send it for six weeks, which was infuriating. The home care is described as inept with rude nurses who fail to catch serious health issues and are unable to do their job.Allina Health Home Care Services appears to be a program that elicits a broad spectrum of experiences from families and individuals navigating recovery after hospital stays and major health events. Across the board, several accounts highlight the core promise of home-based care: nursing visits, physical therapy, and occupational therapy delivered in the comfort of home, with the added value of coordinated scheduling and responsive communication. Reviewers consistently note that the service can play a critical role in recovery, offering direct access to professionals who monitor vitals, guide rehabilitation, and provide reassurance during a vulnerable time.
A number of stories emphasize the positives of this model, particularly the attentiveness and reliability of the visiting team. One recurring theme is the benefit of having nurses come to the home to take vitals after discharge, which some describe as essential for peace of mind and early detection of potential problems. The commentators praise the overall professionalism of many nurses, describing them as pleasant, capable, and thorough in their check-ins. The ability to book visits at times and on days that fit the patient's schedule is specifically appreciated, as it helps maintain consistency and reduces stress during the healing process. In several accounts, the nursing staff and therapists are credited with making meaningful contributions to recovery, including encouraging movement, guiding exercises, and offering practical suggestions for ongoing care.
Within these positive experiences, specific staff members stand out for their impact. For example, a pair of therapists - Jonathan (Jon) and Jane - are singled out for their effectiveness and the difference they made in the care of a patient who had suffered serious injuries. The remarks describe how their support and expertise helped a frail elder regain mobility and maintain progress during a challenging recovery period. Another account highlights a family whose 92-year-old relative, who is blind and living with Parkinson's, benefited from the "extra push" provided by the home care team, underscoring the program's potential to support complex daily needs and help families maintain at-home care.
However, the picture is not without serious criticisms. One troubling episode involves a first visit by a nurse named Mercedes, which was described as infuriating and demeaning toward a sister who is a fully functioning adult. The critique goes beyond momentary displeasure, calling for retraining in compassion and care and labeling the experience as a clear decline in the level of respect and courtesy expected in home health care. This account suggests that, for some clients, the bedside manner and interpersonal approach of certain staff can undermine trust and color the overall impression of the service.
Other concerns center on communication gaps and procedural missteps. A patient who experienced shortness of breath after hospital discharge reports being told that the situation was "normal" after surgery, only to later discover that a lung was partly collapsed. The situation escalates when a police officer was dispatched to the home over a missed phone call to schedule the next visit, a move described as a procedural cover rather than a show of genuine concern. This episode highlights potential risks in the system when timely communication and appropriate escalation pathways are not followed, leaving families feeling exposed and unsupported.
There are also complaints about logistical frustrations that can sap confidence. For instance, there is a strong sentiment that the process for ordering essential equipment, such as a CPAP piece, was disorganized and inefficient. Reviewers recount having to be shuffled between multiple people and spending long stretches on the phone - finding it frustrating and exhausting rather than reassuring. While this does not necessarily negate the value of the services, it does point to an area where administration and coordination can significantly affect the patient and family experience.
On the more negative end of the spectrum, some reviews describe the home care team as "beyond inept," with nurses perceived as rude and failing to catch serious health issues. Statements like this emphasize a perception that the program does not always meet the standards of compassion, emotional support, or family-centered care that patients and loved ones expect during vulnerable times. A concluding sentiment from these accounts is that, for some families, the experience falls short of what is needed, leading to a reluctance to recommend the service.
Taken together, the collection of experiences paints a nuanced portrait of Allina Health Home Care Services. The program clearly delivers meaningful benefits for many patients, with dedicated clinicians who monitor health, guide rehabilitation, and help families manage complex home care tasks. At the same time, the reviews reveal critical areas for improvement: staff demeanor and patient-centered communication, timely and clear escalation of medical concerns, and streamlined administrative processes for scheduling and equipment orders. The overarching takeaway is that home care can be a powerful ally in recovery when care teams are consistently compassionate, well-coordinated, and responsive to both medical and emotional needs, but it also requires ongoing attention to training, communication, and process efficiency to ensure every patient receives the highest standard of support.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (5 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Allina Health Home Health in Minneapolis, MN is a well-equipped and comfortable assisted living community. This facility offers a range of amenities to ensure the comfort and convenience of its residents. Each unit is fully furnished and comes with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Residents can enjoy their meals in the dining room or prepare their own meals in the kitchenette. Housekeeping services are provided to ensure a clean and tidy living space.
In terms of care services, the community provides 24-hour supervision for residents who need it. Trained staff are available to assist with activities of daily living, such as bathing, dressing, and transfers. Care coordination with health care providers is also offered to ensure continuity of care. The community has expertise in managing diabetes diets and can accommodate special dietary restrictions.
Residents will have access to various activities designed to keep them engaged and entertained. Resident-run activities allow individuals to take an active role in planning their own recreational pursuits, while scheduled daily activities provide structured opportunities for socialization and stimulation.
The community is conveniently located near several amenities that enhance residents' quality of life. There are five cafes nearby where residents can enjoy a cup of coffee or a meal with friends or family. For nature lovers, there are 14 parks nearby to explore and enjoy outdoor spaces. In addition, there are 17 pharmacies in close proximity for easy access to medications. Having four physicians nearby ensures timely medical attention when needed.
For transportation needs, the community offers assistance in arranging transportation for medical appointments as well as being located near one transportation service for additional convenience. There is also one place of worship nearby for spiritual support if desired.
Overall, the Allina Health Home Health assisted living community provides a comfortable living environment with comprehensive care services and convenient access to amenities that promote physical well-being and a fulfilling lifestyle for its residents.
Allina Health Home Health is located at 2925 Chicago Avenue South, Minneapolis, MN 55407 in Hennepin County, Minnesota
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