Information last verified:
605 Minnetonka Mills Road, Hopkins, MN 55343
For more information about senior living options: (844) 490-3973
The therapists are outstanding in helping patients get stronger. The nursing staff is excellent and caring. The staff truly loves what they do and treats residents with kindness and dedication. Patients complete rehab and regain independence thanks to the rehab team. The facility is clean, well-maintained, and has a welcoming atmosphere. The care team is a dedicated, experienced group you can trust with loved ones. The environment provides comfortable living spaces and enjoyable meals.
The facility was described as the absolute worst. Staff did not respond to the call button for 25 minutes. They did not dress the patient for breakfast. The lead nurse had the worst attitude. The place smelled like urine. A nurse named Marko was rude and unprofessional. They would not recommend the facility to anyone.Augustana Chapel View Transitional Care Unit in Hopkins is best suited for seniors who need focused, short‑term rehabilitation after surgery, a serious medical setback, or a cardiac event, and who will benefit from a highly motivated therapy team and a home‑like atmosphere. The core strength here is the rehab engine: physical therapy and occupational therapy are routinely described as outstanding, with therapists who push aggressively yet supportively, helping patients regain strength and independence quickly. Nursing staff are frequently praised for attentiveness and genuine care, and the overall environment is described as clean, warm, and oriented toward daily activity and meaningful progress. For families prioritizing tangible rehab gains, strong nursing support, and a setting that feels more homelike than sterile, this community offers real value.
Those weighing alternatives should consider what happens when constant, around‑the‑clock supervision and flawless day‑to‑day consistency become nonnegotiable. Some reviews highlight serious gaps: delays in assistance after a button press, periods of being left unattended, and a perception of understaffing that strains both residents and families. There are also recurrent cautions about communication failures, particularly with late‑night staff, and about staff behavior that feels unprofessional or condescending to residents. For a family seeking unwavering reliability, perfect room conditions, and a facility with pristine 24/7 responsiveness in every shift, alternatives may be a wiser fit. The same caveats apply to families coordinating complex care needs or dementia care, where consistent, confident staffing and frequent updates are crucial.
The strongest offset to the main drawbacks lies in the quality and consistency of rehabilitation and the warmth of the caregiving team. Rehab success stories are not rare here: multiple residents leave stronger, more independent, and with a renewed sense of mobility after PT/OT programs that staff members clearly believe in and drive hard. Clean rooms and a feeling of dignity in care frequently accompany the therapy wins, and many families note the overall atmosphere makes a difficult transition feel manageable. Food quality and on‑site preparation are mentioned positively by several responders, contributing to a more comfortable stay and a better sense of normalcy during recovery. When therapy is the primary goal, the positives can substantially outsize the negatives.
However, the negative experiences are not rare enough to ignore, and they carry real weight. Incidents cited include abrupt shifts in nursing attention and inconsistent responses to wants or needs, with some residents waiting long periods for assistance or receiving insufficient assistance with daily activities. Med management concerns appear in a few accounts, including episodes of rapid or unclear medication administration and gaps in notifying families about medical moves or emergencies. Personal interactions occasionally veer toward condescension or friction with staff, and a handful of reviews describe room upkeep and odor issues that undermine comfort. These patterns underscore a broader reality: while the rehab core can be excellent, daily operations and frontline communication are variable and can color the overall experience.
For families actively touring options, concrete steps will help separate peak experiences from average ones. Ask for specifics on therapy cadence and caregiver-to-resident ratios during mornings and evenings, and request a candid review of how medication administration is coordinated and documented. Probe the leadership channel: how quickly are complaints addressed, and what changes have actually been implemented after concerns were raised? If dementia or significant cognitive impairment is involved, inquire about staff training and the consistency of aide assignments across shifts. Finally, assess whether the facility’s layout, room size, and common areas align with the resident’s preferences, some residents thrive in a compact, homey setting, while others require more expansive spaces and a quieter design.
In the end, Augustana Chapel View offers a clear, practical path for a particular kind of recovery journey. It delivers robust, goal‑driven rehabilitation and compassionate nursing care that can restore independence and lift spirits during transitional care. Yet it also carries recognizable risks tied to staffing consistency, communication, and certain administrative gaps that many families will want to weigh heavily. For someone prioritizing aggressive therapy and a warm, supportive environment, this community stands out as a strong, credible option. For those whose criteria include flawless 24/7 responsiveness, immaculate and uninterrupted care across all shifts, or highly specialized long‑term dementia support, it may be prudent to explore alternatives or to prepare a detailed, proactive plan to monitor and advocate for care once enrolled. The right choice will align the resident’s rehab goals with the facility’s ability to deliver consistent, timely, and respectful care every day.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (10 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Augustana Home Health Services in Hopkins, MN is a vibrant and welcoming assisted living community that provides a comfortable and caring environment for seniors. Our fully furnished accommodations offer the convenience of cable or satellite TV, telephone, and Wi-Fi/high-speed internet. Residents can relax in our beautiful garden or enjoy the outdoor space.
Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer specialized care for individuals with diabetes and those who require special dietary restrictions. Our experienced team ensures that medication management is handled safely and efficiently.
At Augustana Home Health Services, we understand the importance of mental wellness. That's why we provide a comprehensive mental wellness program to promote emotional wellbeing among our residents.
Dining at our community is a delightful experience. We offer restaurant-style dining where residents can enjoy delicious meals prepared by our talented chefs. We are equipped to accommodate special dietary needs to ensure that every resident receives the proper nutrition.
Residents can participate in a variety of activities provided by both our staff and fellow residents. Our resident-run activities promote engagement and socialization within the community, while scheduled daily activities add structure to each day.
Conveniently located in Hopkins, MN, we boast nearby amenities including two cafes, three parks, nine pharmacies, four physicians' offices, sixteen restaurants, and one place of worship. Additionally, there are two hospitals in close proximity to provide easy access to medical care when needed.
Augustana Home Health Services is committed to providing exceptional care and services for seniors in a warm and inviting environment. Contact us today to learn more about how our assisted living community can meet your needs and enhance your quality of life.
Augustana Home Health Services is located at 605 Minnetonka Mills Road, Hopkins, MN 55343 in Hennepin County, Minnesota
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