605 Minnetonka Mills Road, Hopkins, MN 55343
For more information about senior living options: (844) 490-3973
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The patient's progress toward living independently again was nothing short of amazing. The PT therapist Austin provided encouragement and tough love that the patient largely credits for her success. The facility and the patient's room were always clean, and the nursing staff were caring and attentive. The staff at Chapel View truly love what they do for a living. They would absolutely use Chapel View again, as they received outstanding care from nurses, aides, and therapists. The nurses and aides were efficient, caring, and delightful. The therapists were outstanding. Housekeeping, maintenance, and laundry were consistently on top of things. The rehab and nursing staff took care of the patient's physical and emotional needs. The meals included home-cooked options and favorites like broiled salmon with roasted corn salsa.
The reviewer says the entire stay was a joke and that family members had to advocate for everything, warning others not to stay there. The facility was described as smelling like urine, with long delays after help buttons were pressed, debris on the floor, one weekly shower, and overall poor cleanliness and food, implying understaffing and questionable administration. A nurse named Marko is described as rude and bullying, with unprofessional behavior and inadequate assistance, leading to requests for only female staff. It's claimed family members were not notified when a loved one was sent to the ER, and there were concerns about med list accuracy and potential sepsis. The reviews characterize the care and communication as horrible. For stroke rehab, one reviewer says to forget this place and implies it's a place for a loved one to die. The care is labeled as "Worst Care Ever," citing aggressive therapy and uneducated staff, with a warning to avoid. Some reviewers describe staff as condescending.Augustana Chapel View in Hopkins is best suited for families pursuing aggressive, outcome-driven rehabilitation after surgery, stroke, or a serious medical event, with a clear emphasis on physical and occupational therapy that translates into measurable independence. The program's reputation rests on the therapy teams' ability to push for real gains, often cited by families whose loved ones improved significantly during stay. This community works best when families stay actively involved, prepared to advocate when needed, and focused on the long arc of recovery rather than immediate comfort alone. For transition care aimed at returning home, Chapel View can be a powerful bridge if expectations align with the realities of staffing and daily operations.
On the positive side, the core strength lies in rehab delivery. The PT/OT staff are repeatedly praised for their skill, encouragement, and insistence on pushing limits - the kind of tough love that many residents credit for regaining independence. Nurses and aides are frequently described as caring and attentive, and even when patient circumstances are complicated, the therapy team and nursing staff tend to rally around a patient's goals. Cleanliness and overall environment are noted as reliable, with many reviews highlighting on-site meals and a home-like setting that supports dignity and family visits. For families seeking a facility that can deliver meaningful mobility and functional improvements, the therapy department remains the most credible reason to choose Chapel View.
The flip side reveals persistent concerns that cannot be dismissed. Several reviews point to understaffing and inconsistent daily operations, which translate into late responses to calls, meal delays, and limited bedside attention. Medication management is a recurring red flag, including instances of hurried pill administration and communication gaps that created anxiety for families and, in one case, bad outcomes that necessitated hospital transfer. There are reports of rude or dismissive behavior by a small subset of staff, along with issues around room cleanliness and odor. Even well-intentioned caregivers can be undermined when shifts change and supervision falters, leading some families to feel they must stay vigilant to protect their loved ones.
These strengths and weaknesses interact in a consequential way. When rehab is going well, families can overlook ancillary shortcomings because the gains in walking, strength, and independence are tangible and meaningful. The presence of a dedicated, capable therapy squad can offset softer daily care if communication lines are open and management remains responsive. Indeed, some families note improvements after raising concerns with leadership, and there is evidence of an ongoing effort to address problems as they surface. The existence of an attached care center and the promise of ongoing rehabilitation within a connected system can help continuity of care, which sweetens the offset for families prioritizing mobility and post-discharge independence.
That said, alternatives should be seriously considered for anyone with non-negotiable expectations around daily custodial care, flawless communication, and consistently clean, well-maintained surroundings. For families who cannot tolerate intermittent delays, or who require a consistently respectful, front-line team with a proven track record of transparent med-management and timely updates, other options may offer more reliability. Similarly, a newer physical plant or more modern atmosphere may matter to those who equate comfort with care quality, so facilities that match those preferences might be preferable. In short, if the priority is steady, error-free daily care while still delivering solid rehab outcomes, exploring other communities is prudent.
The practical course is straightforward: tour with a focused checklist, speak directly with current residents and families, and probe the specifics of staffing, response times, and escalation protocols. Ask about nurse-to-patient ratios on the shifts that will care for your loved one, how med discrepancies are handled, and the steps taken when concerns surface. Request recent examples of changes implemented after feedback, and verify the current status of facility upgrades or renovations. If the answer to these questions confirms consistent staffing, accountable management, and a proven rehab track record, Chapel View remains a capable, effective option. If not, the door to other choices should remain open, ready to pivot to a setting that aligns more reliably with safety, cleanliness, and daily caregiving expectations.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (10 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Augustana Home Health Services in Hopkins, MN is a vibrant and welcoming assisted living community that provides a comfortable and caring environment for seniors. Our fully furnished accommodations offer the convenience of cable or satellite TV, telephone, and Wi-Fi/high-speed internet. Residents can relax in our beautiful garden or enjoy the outdoor space.
Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer specialized care for individuals with diabetes and those who require special dietary restrictions. Our experienced team ensures that medication management is handled safely and efficiently.
At Augustana Home Health Services, we understand the importance of mental wellness. That's why we provide a comprehensive mental wellness program to promote emotional wellbeing among our residents.
Dining at our community is a delightful experience. We offer restaurant-style dining where residents can enjoy delicious meals prepared by our talented chefs. We are equipped to accommodate special dietary needs to ensure that every resident receives the proper nutrition.
Residents can participate in a variety of activities provided by both our staff and fellow residents. Our resident-run activities promote engagement and socialization within the community, while scheduled daily activities add structure to each day.
Conveniently located in Hopkins, MN, we boast nearby amenities including two cafes, three parks, nine pharmacies, four physicians' offices, sixteen restaurants, and one place of worship. Additionally, there are two hospitals in close proximity to provide easy access to medical care when needed.
Augustana Home Health Services is committed to providing exceptional care and services for seniors in a warm and inviting environment. Contact us today to learn more about how our assisted living community can meet your needs and enhance your quality of life.
Augustana Home Health Services is located at 605 Minnetonka Mills Road, Hopkins, MN 55343 in Hennepin County, Minnesota
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