Augustana Home Health Services is an assisted living community in Hopkins, MN.
Information last verified:
605 Minnetonka Mills Road, Hopkins, MN 55343
For more information about senior living options: (866) 208-4318
3.4 from 33 reviews
5 stars
19
4 stars
1
3 stars
0
2 stars
1
1 stars
12
Overall Review of Augustana Home Health Services
differentiator9 reviews mention this
Therapy support is a key driver
Physical and occupational therapy is consistently described as effective and encouraging.
Many reviewers say the PT/OT team helped their recovery, with specific mention of making progress and giving daily encouragement. Several families describe therapists as outstanding, and a reviewer credits therapy staff with improved strength and getting closer to living independently. A few reviews are negative about therapy as well, including one account describing an overly aggressive physical therapist.
common12 reviews mention this
Staff treat residents with care
Residents and families frequently describe nurses and aides as caring and attentive.
Positive reviews commonly highlight nurses, aides, and staff as kind, caring, and respectful, with some mentioning attentive support and efficient care. A reviewer also praises dignity and respect, and another describes nursing staff taking care of both physical and emotional needs. That said, other reviews report serious issues with basic care and follow-through, including complaints about medication being late and nurses not responding after a call button is pressed.
caveat8 reviews mention this
Food quality feels inconsistent
Dining quality comes through as mixed from reviewer to reviewer.
Several reviews say the meals are home cooked or prepared on-site, and some point to variety and favorites. Others describe the food as hit or miss, and a few report that the food was awful. Residents also mention dietary accommodation in at least one review, which aligns with the community offering meal planning for special dietary restrictions.
caveat6 reviews mention this
Cleanliness is praised, but contested
Cleanliness is a recurring point, with both strong praise and notable complaints.
Some reviewers describe the facility as very clean, and others say rooms were kept clean during their stay. Positive comments also mention cleanliness alongside good day-to-day care. Negative reviews counter that with accounts of unpleasant odors, debris in rooms, and rooms described as unkept.
caveat5 reviews mention this
Call response and meds raise concerns
Call-button response time and medication timing are frequent concerns in critical reviews.
Multiple negative reviews describe delayed response after residents or families press the help button, including one account where it took an extended time for someone to come. There are also complaints about medications being given late and about care plans not being handled in timely windows. These issues stand in contrast to the community’s described focus on assistance and meal preparation, but the reviewer experience is the main driver of the criticism.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
21 resident community capacity
Types of Care
Assisted Living
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Transportation
Minneapolis-St Paul International (10 miles away)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Walgreens (0.6 miles)
Walgreens (2.6 miles)
Walgreens (2.9 miles)
CVS Pharmacy (3.3 miles)
Lunds & Byerlys 50th Street Edina (4 miles)
Walgreens (4 miles)
Love Shack (4.2 miles)
Restaurants
Taco Bell (0.9 miles)
Chick-Fil-A (1.3 miles)
McDonald's (2.4 miles)
Bunny's Bar & Grill (2.5 miles)
The Cheesecake Factory (2.9 miles)
Olive Garden (2.9 miles)
BLVD Kitchen & Bar (3 miles)
Places of Worship
Shepherd of the Hills Lutheran Church (1.4 miles)
St Therese of Deephaven (5.1 miles)
Westminster Presbyterian Church (7 miles)
Parks
Aquila Park (1.5 miles)
Dakota Dog Park (2.9 miles)
McGuire Park (4.1 miles)
Parkers Lake Park (5.6 miles)
Centennial Lakes Park (6 miles)
French Regional Park (6.4 miles)
Loring Park (6.6 miles)
Cafes
Angel Food Bakery & Coffee Bar (1.8 miles)
Jinx Tea (3.9 miles)
Spyhouse Coffee (5.8 miles)
Starbucks (5.9 miles)
Dunn Brothers Coffee (6.5 miles)
Hospitals
Park Nicollet Methodist Hospital (2.2 miles)
Abbott Northwestern Center For Outpatient Care (4.9 miles)
Fairview Southdale Hospital (5 miles)
Regency Hospital (5.5 miles)
Physicians
Children's Hospitals and Clinics of Minnesota's Ear, Nose and Throat (3 miles)
Ellgaard Annemarie Park Nicollet Clinic Carlson Parkway Minnetonka (4.2 miles)
Twin Cities Orthopedics Edina - Crosstown (4.8 miles)
University of Minnesota Physicians Heart at Fairview Southdale Hospital (5 miles)
Fairview Southdale Physicians Building (5 miles)
CCRM Fertility of Minneapolis (5 miles)
Metropolitan Dermatology & Cutaneous Surgery PA (5.3 miles)
Augustana Home Health Services is located at 605 Minnetonka Mills Road, Hopkins, MN 55343 in Hennepin County, Minnesota
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The guide highlights the importance of assisted living facilities for aging veterans needing daily support, discusses unique challenges they face, and outlines available financial assistance from the VA, including the Aid and Attendance program. It emphasizes understanding eligibility criteria and navigating the VA system to access necessary benefits effectively.
The article compares assisted living and skilled nursing facilities, detailing their differing levels of assistance, medical support, cost structures, and day-to-day experiences. It emphasizes that assisted living is for those needing help with daily activities while maintaining independence, whereas skilled nursing facilities provide intensive medical care with 24-hour staff supervision.
The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
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21 resident community capacity
Assisted Living
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Minneapolis-St Paul International (10 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Friendly, caring staff in a clean, active community with accessible, well-equipped apartments.
Assisted Living Support for Veterans: A Complete and Detailed Overview
Exploring the Contrasts Between Assisted Living and Skilled Nursing
8 Key Indicators That Suggest It May Be Time to Transition from Assisted Living to Skilled Nursing Care