700 14Th Street, Farmington, MN 55024
For more information about senior living options: (844) 490-3973
River Valley Homecare is praised for an excellent connection and outstanding thoughtfulness and kindness. The nurse Rachel is described as very professional and almost like a friend. The company is highly reliable regarding scheduling; there have never been problems with schedules or missed visits in about 11 years. The reviewer has had the same caregiver for the entire 11-year period, who is like a mother. April is amazing.
The reviewer felt the medication setup process through CADI WAIVER took forever with little timely communication. The initial evaluator did not set up the medications the day of the visit and indicated someone else would assist, causing delays. A different staff member called about a month later to schedule, but after the reviewer suggested a better day, there was no follow-up. The reviewer described the customer service as absolutely horrible and said the experience left them in tears.River Valley Homecare has left a strong impression on this person, who describes their connection with the agency as excellent from the outset. The care and kindness they have received feel almost overwhelming in a positive way, and the gratitude is unmistakable: a heartfelt thank you to River Valley Homecare. Descriptions of the team's approach highlight thoughtfulness and warmth, with specific praise for the nurse who has become a regular and trusted presence. The gratitude is not generic - it's anchored in concrete experiences with staff who blend professional skill with genuine, friendly concern.
The long-term relationship with the agency stands out as a defining feature. The reviewer notes a remarkable eleven-year tenure with the same provider, during which there have been no scheduling mishaps or no-shows. They emphasize that they are always informed when something might need to be rearranged, which contributes to a sense of reliability and stability that is often hard to find in caregiving services. A caregiver who has remained constant over many years is described as more than just a professional contact - she is like a mother to the reviewer, and "April is amazing," a sentiment that captures how deeply meaningful this continuity has become.
Within this consistent, trustworthy framework, individual staff members shine in ways that strengthen the overall sense of care. The nurse Rachel is singled out as exceptionally professional and approachable, almost like a friend. This combination of competence and warmth appears to be a recurring theme in the reviewer's experience, shaping a relationship that feels both practical and personally supportive. The sense of being well cared for by people who know the reviewer and who know what to expect seems to contribute significantly to the quality of life and daily comfort.
Yet not all experiences are uniformly positive, and a particular episode reveals how critical communication and timely follow-up can be in home-care services. The reviewer describes an arrangement initiated through a CADI WAIVER manager to help set up daily medications for two-week periods, with the process stretching on for what felt like an unusually long time. The initial visit was focused on evaluating medication needs, but no immediate setup occurred, and the subsequent steps were left to another caregiver who was to be scheduled. The delay extended to about a month before any concrete follow-up occurred, and the communication that did happen left much to be desired.
Compounding the frustration was a specific interaction around scheduling and Covid-19 precautions. The person who came to assist indicated that the planned day would work, but the reviewer's daughter had just tested positive for Covid-19, leading to concerns about readiness and safety. The caregiver reportedly reassured that it would be okay because she had experience in other settings, a response that did not sit well with the reviewer. After a delay, a call was made to reschedule, but there was no subsequent contact, leaving the original plans in limbo. The culmination of these missteps is starkly summarized in a blunt personal assessment: "Absolutely horrible customer service, the people working here made me leave in tears."
This juxtaposition - years of dependable, compassionate care alongside a singular episode of poor communication and missed follow-through - paints a nuanced portrait of River Valley Homecare. On one hand, the agency appears capable of delivering consistent, reliable scheduling, with caregivers who feel like trusted family members and professionals who treat clients with respect and warmth. On the other hand, the dissatisfaction around the medication setup process highlights how administrative gaps can undermine even longstanding relationships and impact emotional well-being. The reviewer's tears are a powerful reminder that good care is multidimensional, requiring both compassionate hands and timely, coordinated systems.
Taken together, the experiences suggest a company that can offer exceptional, person-centered care when things run smoothly, but also a need for stronger internal communication and follow-up in certain programs. The positive testimonials emphasize stability, long-term relationships, and staff who treat clients with genuine care. The negative episode underscores the importance of reliable coordination with external programs like CADI WAIVER, as well as timely confirmations and compassionate reminders during challenging circumstances such as a Covid-19 situation. For River Valley Homecare, the takeaway is clear: the foundation is strong and deeply valued, but there is room to improve processes so that every client experiences the same level of dependable, empathetic service in all aspects of care.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Relief Homecare in Farmington, MN is an assisted living community that provides a comfortable and convenient environment for seniors. The community offers a range of amenities to enhance the residents' quality of life, including a dining room where delicious meals are served, fully furnished accommodations, and beautiful gardens for residents to enjoy. Housekeeping services are provided to ensure that the living spaces are clean and tidy.
At Relief Homecare, the staff understands the importance of making the transition to assisted living as smooth as possible. Therefore, they offer move-in coordination services to assist residents in settling into their new homes seamlessly. The community also provides outdoor spaces where residents can relax and socialize.
For staying connected with loved ones and keeping up with current events or personal interests, Wi-Fi/high-speed internet access is available throughout the community. Residents can also make use of telephone services for communication.
In terms of care services, Relief Homecare aims to support residents in their daily activities. Trained caregivers provide assistance with bathing, dressing, and transfers as needed. Coordination with health care providers ensures that residents receive necessary medical attention and follow-ups.
Meal preparation and service are taken care of by the staff at Relief Homecare. Special dietary restrictions such as diabetes diets can be accommodated to maintain optimal health. Medication management is also provided to ensure that residents take their medications correctly and on time.
In addition to these services, transportation arrangements can be made for medical appointments. The community also organizes transportation options for visits to doctors' offices nearby.
Residents at Relief Homecare have plenty of opportunities for social engagement through scheduled daily activities. These activities promote both mental stimulation and social interaction among residents.
Conveniently located near parks, pharmacies, restaurants, transportation options, and places of worship, Relief Homecare ensures that its residents have easy access to essential amenities outside of the community.
Overall, the Relief Homecare in Farmington, MN offers a comprehensive array of amenities and services to provide seniors with a comfortable, safe, and fulfilling residential experience.
Relief Homecare is located at 700 14Th Street, Farmington, MN 55024 in Dakota County, Minnesota
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