Guardian Angels By the Lake

Pros

• The staff at Guardian Angels By the Lake is amazing.
• The rooms are bright and cheery, providing comfort for residents.
• The facility offers a variety of activities every day that keep residents engaged.
• The presence of a beauty salon, garden, and sitting rooms provide additional amenities for residents and their families.
• The food at Guardian Angels By the Lake is highly praised by residents.
• The facility has undergone recent remodeling, making it even more appealing.
• The admissions staff and activity coordinators are friendly and accommodating to visitors.
• Guardian Angels By the Lake is clean and well cared for.
• The dining area is spacious and well-maintained.
• Some reviewers had positive experiences with the friendly staff members who took them on tours around the facility

Cons

• "They seemed very apprehensive about having an Alzheimer's patient with sun-downers live in the memory care facility."
• "Not sure where they are trained or if they get proper training on a regular basis?"
• "I have heard a lot of bad things about this facility in the community over the years."
• "They seemed to be quite condescending to the population they serve as well, very disrespectful."
• "Because it was so far away it would have to be a real stand out for us to put my mother there."

Review

Guardian Angels By the Lake is highly praised by several reviewers for its excellent staff, comfortable living spaces, and a wide range of activities. One reviewer mentioned that their mother is in memory care and enjoys the bright and cheery studio room. The facility also offers apartments for those who prefer more space. Additionally, Guardian Angels By the Lake provides various amenities such as a beauty salon, a garden, sitting rooms for visiting families, and birdcages to observe birds.

One positive aspect that stood out to another reviewer was the friendliness of the staff during their visit. They mentioned that their sister-in-law had a positive experience living there and felt comfortable recommending it. The recent remodeling efforts have also enhanced the overall appeal of the facility, particularly with regards to its spacious kitchen area and living room space.

However, not all experiences were positive. One reviewer expressed frustration with poor customer service after numerous attempts to contact the facility regarding their father's potential residence there. Furthermore, they felt that Guardian Angels By the Lake seemed apprehensive about accommodating an Alzheimer's patient with sundowning syndrome in their memory care unit—a common occurrence in dementia patients.

Other negative reviews echoed concerns about customer service and disrespect towards residents. These reviewers had heard negative feedback from community members about Guardian Angels By the Lake and felt condescended to during their interactions with staff.

Despite some negative experiences, many reviewers praised the cleanliness of Guardian Angels By the Lake as well as its well-maintained appearance both inside and outside of the facility. The dining area was described as big, nice, and clean.

Another reviewer mentioned that although Guardian Angels By the Lake initially seemed like an ideal choice for their spouse's care needs, they later found out that their wife did not fit into the facility's criteria. It is unclear what prompted this change but this individual still believed it to be a beautiful place.

Proximity was important to one family looking for a senior living facility, and Guardian Angels By the Lake did not meet that criteria for them. Despite finding the staff friendly, they ultimately chose a closer facility.

On a positive note, another reviewer selected Guardian Angels By the Lake because it offered independent living with the option to transition to assisted living or nursing home care if necessary. The facility was moderately priced and had an excellent reputation. They were particularly impressed by the caring and friendly aides, attentive nurses, delicious food, and well-sized apartments providing private bathrooms.

Lastly, one reviewer shared their positive experience with their grandmother at Guardian Angels By the Lake. With young children in tow during visits, they found the facility to be both beautiful and child-friendly. The friendly and welcoming staff knew them by name, creating a sense of comfort and trust in leaving their grandmother under their care. Any concerns that arose were promptly addressed by the staff.

In conclusion, while there were mixed reviews about certain aspects of Guardian Angels By the Lake's customer service and treatment of residents, many reviewers highlighted its clean environment, various amenities, attentive staff members, delicious food, and overall positive experiences.

Restaurants

• Tipsy Chicken Kitchen & Cocktails (0.2 miles)
• Chow Mixed Grill (0.7 miles)
• Applebee's (2.4 miles)
• McDonald's (2.6 miles)
• Famous Wok Elkriver (3 miles)
• Broadway Pizza Elk River (3.1 miles)
• Broadway Bar & Pizza (3.7 miles)

Parks

• Orono Park Playground (0.3 miles)
• Hillside City Park (3.3 miles)
• Trott Brook Park (3.5 miles)
• Villas Park (6.8 miles)
• Swamp Lake Park (6.8 miles)
• Gutzwiller Park (7.4 miles)
• Lakeside Park (7.4 miles)

Hospitals

• Mercy Hospital (0.8 miles)
• Monticello Big Lake Hospital (8.3 miles)
• New River Medical Center (8.3 miles)
• Nursing Home Monticello-Big Lake (8.3 miles)
• Riverplace Clinic (9 miles)

Physicians

• Powers Christopher MD (0.9 miles)
• Associated Oral & Maxillofacial Surgeons (2.3 miles)
• Gregory Optical (2.4 miles)
• Bolcer Podiatry (2.4 miles)
• Fairview Clinics (2.5 miles)
• Pearle Elk River Eye Doctors (2.5 miles)
• Twin Cities Orthopedics Otsego (3.4 miles)

Places of Worship

• Kelly Dykstra (1.9 miles)
• Cornerstone Baptist Church (3.1 miles)
• Westbridge Community Church (6.3 miles)
• Nowthen Alliance Church (6.9 miles)
• Refuge - An Evangelical Free Church (8.8 miles)

Pharmacies

• Goodrich Pharmacy (2.2 miles)
• Cub Pharmacy (2.4 miles)
• Fairview Northland Regional Hospital Pharmacy (2.5 miles)
• Fairview Pharmacy Services (2.5 miles)
• Walgreens (2.6 miles)
• Walmart Pharmacy (3 miles)
• Target Pharmacy (3 miles)

Cafes

• Caribou Coffee (2.3 miles)
• Starbucks (2.4 miles)
• Panera Bread (2.8 miles)
• Starbucks (3 miles)
• Caribou Coffee (6.4 miles)
• The Lake Cafe (6.7 miles)
• Caribou Coffee (7.8 miles)