Silvercrest Properties 2

Pros

• The staff at Summit Place is welcoming, professional, and caring, creating a positive atmosphere for residents.
• Residents appreciate the variety of activities available, including exercise classes and social events that encourage engagement.
• Many families report satisfaction with the caring nature of the employees and the attention given to their loved ones.
• The community is well-maintained and clean, contributing to a pleasant living environment.
• Residents feel safe and supported at Summit Place, knowing there are comprehensive care options available.
• The facility offers desirable amenities such as a swimming pool, dining options, and convenient services like shuttle buses.
• Overall experiences shared by families indicate that they would recommend Summit Place to others seeking a supportive living community for their loved ones.

Cons

• The staff at the Silvercrest Corporate Office is described as unprofessional and uncaring, with policies that prioritize rent revenue over resident needs.
• There have been multiple unauthorized entries into residents' apartments, raising significant security concerns.
• Residents were not informed of a hacking incident that led to money being stolen from their bank accounts, which many found dishonorable.
• Despite the welcoming nature of the Summit Place staff, some visitors felt the environment lacked an inviting and bright atmosphere.
• The quality of food served at Summit Place has been criticized for being dry, bland, and often cold at mealtime.
• Some residents find the facility to be bland and sterile, lacking an active vibe.
• The apartments are noted to feel dated, with inadequate laundry facilities and inconvenient layouts.
• There are complaints about a lack of balconies or patios for residents who desire outdoor space.
• While some activities are offered, there are reports of difficulty in staffing those activities effectively.
• A few residents indicated that they did not feel welcomed during their visit compared to other communities they explored.

Review

Summit Place Senior Campus has garnered a mixed bag of reviews from residents and their families, reflecting both the appealing aspects of the community and significant concerns about its management and service offerings. Many residents appreciate the welcoming atmosphere fostered by the on-site staff, who are often described as friendly, professional, and genuinely caring. This positive sentiment stands in stark contrast to experiences with the Silvercrest Corporate Office, which has garnered criticism for its perceived indifference to resident needs. Reviewers have noted that corporate policies appear focused primarily on increasing revenue without considering their impact on residents' quality of life or security.

The facilities at Summit Place feature various amenities including a swimming pool—often cited as a primary reason for choosing this community—as well as exercise programs designed to encourage active living among residents. The inclusion of a bistro for breakfast and communal dining options is another point of satisfaction, although recent critiques highlight issues with food quality, mentioning that meals can be served cold or lack seasoning. While many reviewers express enthusiasm about the range of activities available—from bingo games and bonfires to health club access—the reality seems tempered by ongoing challenges in staffing appropriately skilled culinary professionals.

However, darker shadows loom over Summit Place's reputation due to alarming incidents involving thefts from residents’ bank accounts attributed to an apparent hacking incident linked to the facility’s financial operations. Multiple reviews indicate that many residents were not adequately informed prior to signing leases about these security breaches, leading families to feel misled and concerned for their loved ones' financial safety. According to some accounts, over thirty individuals reported unauthorized entries into their apartments along with attempts at identity theft following checks written during this time period. Such revelations paint a troubling picture of trust eroding within what should ideally be a secure living environment.

While prospective residents may be attracted by Summit Place's pleasant amenities and community spirit, it's crucial for them to remain vigilant regarding ongoing concerns related to safety and communication transparency from management. Many current residents have expressed satisfaction with their day-to-day lives within Summit Place's walls; however, they also caution newcomers about potential pitfalls associated with corporate management’s priorities that seem misaligned with resident welfare. Experiences vary widely among families seeking independent or assisted living options; some have found success in securing needed services despite navigating bureaucratic roadblocks.

Many families highlight how essential it is for any assisted living facility not only to provide care but also cultivate an engaging social environment where residents can thrive emotionally as well as physically. In this respect, there seem to be varying degrees of fulfillment depending on individual expectations and circumstances. For example, while some laud the proactive engagement strategies adopted by staff members who encourage resident interaction through organized activities—underlining a commitment highly praised—others find the overall atmosphere lacking vibrancy or warmth.

In summary, while Summit Place Senior Campus offers numerous advantages including favorable location and various services catering to different levels of care—including memory care—it confronts significant challenges stemming from management practices originating at Silvercrest Corporate Office that could hinder its reputation long-term. Prospective residents should weigh both heartening testimonials about supportive interactions on-site alongside warnings concerning recent past events around security breaches before making decisions about whether this facility aligns with their needs or those of loved ones requiring specialized attention in senior living arrangements.

This part of Eden Prairie, Minnesota offers a convenient location for senior living, with a variety of healthcare options including clinics, hospitals, pharmacies, and physicians all within a short distance. The neighborhood also provides easy access to recreational activities with several parks nearby for leisurely walks or outdoor relaxation. In addition, there are dining options ranging from fast food to sit-down restaurants, as well as cafes for socializing or grabbing a quick bite. For entertainment, there is a movie theater within a reasonable driving distance. Overall, this area provides the amenities and services necessary for comfortable senior living in Eden Prairie.

Physicians

• Park Nicollet Clinic (0.2 miles)
• Children's Hospitals and Clinics of Minnesota's Ear, Nose and Throat (3.3 miles)
• Allina Health Dean Lakes Clinic (4.9 miles)
• Southdale Pediatrics (5.3 miles)
• Ridgeview Chanhassen Clinic (5.5 miles)
• Twin Cities Orthopedics Edina - Crosstown (5.8 miles)
• Endocrinology Clinic of Minneapolis (5.8 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Walgreens (0.5 miles)
• Walgreens (2.6 miles)
• Walgreens (2.7 miles)
• Love Shack (3.7 miles)
• Geritom Medical (4.2 miles)
• Minnesota Medical Solutions (4.4 miles)

Restaurants

• McDonald's (0.5 miles)
• Old Chicago (0.7 miles)
• Tavern 4 & 5 (2.6 miles)
• Wooden Hill Brewing (4 miles)
• Culver's (4.7 miles)
• Chick-Fil-A (4.8 miles)
• Muddy Cow (4.8 miles)

Places of Worship

• Grace Church (2.2 miles)
• Shepherd of the Hills Lutheran Church (5.3 miles)
• St Therese of Deephaven (7.3 miles)

Hospitals

• Abbott Northwestern Center For Outpatient Care (2.3 miles)
• Fairview Southdale Hospital (6 miles)
• Park Nicollet Methodist Hospital (6.7 miles)
• Wedge Industries (7.6 miles)

Parks

• Hyland Lake Park Reserve (3.6 miles)
• McGuire Park (3.8 miles)
• Bandimere Heights Park (5.1 miles)
• Lake Susan Park (5.4 miles)
• Centennial Lakes Park (5.5 miles)
• Dublin Square Dog Park (5.9 miles)
• Lake Ann Park (6 miles)

Cafes

• Panera Bread (4.8 miles)
• Starbucks (5.4 miles)
• Panera Bread (7.1 miles)
• Jinx Tea (7.3 miles)
• Angel Food Bakery & Coffee Bar (7.5 miles)
• Caribou Coffee (7.7 miles)
• Caribou Coffee (7.7 miles)

Theaters

• 0705 Amc Southdale 16 (5.8 miles)