Triple Angels of Cottage Grove

Pros

• The facility is well maintained and clean.
• The staff clearly cares for residents and shows attentiveness.
• The environment is warm, friendly, and beautiful, with helpful staff.
• Caregivers treat every resident with dignity, respect, and genuine kindness.
• The environment is clean, safe, and feels like home.
• The staff are nice, helpful, and caring, supporting resident independence in a secure setting.
• The building is secure, and visitor access is managed carefully.
• The nurses and personal care assistants are compassionate and well trained.
• Triple Angels is described as a wonderful facility with caring and God-fearing staff.
• The facility is known for being clean and well-kept, with a welcoming atmosphere.

Cons

• This is not a legitimate business, with abusive and neglectful staff and numerous violations.
• The facility is described as severely understaffed, with rude, abusive, and unqualified staff and multiple violations (including maltreatment and unlicensed personnel).
• There are claims of maltreatment, unlicensed staff, inadequate diets, and no emergency or evacuation policies.
• It is alleged that staff are rehired after abuse and that dementia care training and individualized treatment plans are lacking.
• Sanitation, refrigeration, and water temperature issues are reported, with food not heated to proper temperatures.
• A claim is made that only five-star reviews come from friends and family of the owner, implying bias.
• A reviewer expresses disappointment and heartbreak over negligence and abuse of vulnerable residents.
• A warning not to send any humans there.

Review

The collection of observations about Triple Angels Healthcare and Assisted Living with Dementia Care paints a picture of a facility that many people find warm, welcoming, and well cared-for. Across several reviews, visitors and family members describe a home-like atmosphere where residents are treated with dignity and kindness. The environment is repeatedly characterized as warm and friendly, with compliments about the staff's attentiveness and the sense that the place is more than just a job for those who work there. Cleanliness and maintenance come up frequently as standout strengths, with reviewers noting well-kept rooms, orderly spaces, and a general sense that cleanliness is a routine and visible priority.

Several reviewers emphasize the quality of interactions between staff and residents. Phrases like "caregivers treat every resident with dignity, respect, and genuine kindness" and "the staff are very nice, helpful, and caring about the residents" appear repeatedly. Families appreciate the way residents are encouraged to maintain independence within a secure environment, and they note staff responsiveness to questions and concerns. The sense of professionalism paired with heartfelt compassion is highlighted as a defining feature, suggesting that the care goes beyond routine tasks to emphasize personal attention and emotional support for both residents and their families.

A number of accounts praise the facility's environment and its impact on well-being. Reviewers describe the space as safe, clean, and inviting, with several noting a smaller, more home-like feel that helps residents settle in and feel comfortable. The emphasis on security - particularly around visitors and access - reassures families about safety while still allowing appropriate visitation. For some reviewers, the atmosphere contributes to a positive quality of life for residents, with anecdotes about improved mood, comfort, and a sense of being cared for in a meaningful way.

End-of-life and dementia care receive specific commendations in several testimonials. Families share that staff demonstrate compassion, attentiveness, and a willingness to go the extra mile during difficult times. One account recalls a father spending his final months there and praises the staff for their "wonderful" and "truly caring" approach, noting that the building remained clean and that the staff provided support that enhanced the resident's comfort and dignity. In these stories, Triple Angels is portrayed as a place where compassionate care and a supportive, family-oriented culture come together to meet sensitive needs with respect and empathy.

Beyond individual experiences, some reviewers frame Triple Angels as a place that treats residents like family, with devotion and a sense of community. Several accounts describe the staff as being devoted, respectful, and supportive of residents' needs, including nutrition, personal care, and daily routines. There are mentions of well-trained teams - nurses and personal care assistants - working together to address medical and daily living needs, and of an environment that fosters a sense of belonging and personal connection for residents and their families.

However, not all feedback aligns with the overwhelmingly positive sentiment. A single, strongly negative review presents a starkly different picture, claiming the facility is not legitimate and that staff are abusive and neglectful. According to this account, the person alleges dozens of state violations and accuses the staff of being severely understaffed and unqualified, with maltreatment and safety policy failures among the cited issues. The reviewer also contends that the facility has had multiple level 2 and level 3 violations early in its operation, including problems with diet, emergency preparedness, door security, training for dementia care, and sanitation. The charge extends to concerns about personnel practices, such as hiring back individuals previously fired for abuse and a lack of individualized treatment plans. There are even assertions about abnormal food temperatures and poor facility oversight. The reviewer additionally claims that many positive reviews may be written by friends and family of the owner, implying a bias in the ratings.

This negative perspective also alleges broader concerns about trust and oversight, suggesting that the facility is understaffed and that actual conditions diverge significantly from what some families experience or witness. The claim includes warnings to potential visitors and families to avoid sending residents there and emphasizes a sense of disappointment and heartbreak over perceived neglect. The breadth of these allegations stands in sharp contrast to the many praise-filled messages, underscoring that experiences at Triple Angels can be profoundly different depending on who you ask and when you observe.

Taken together, the reviews present a landscape of mixed experiences. Many families and visitors describe Triple Angels as a clean, secure, and compassionate environment where residents are treated with respect and care. They highlight warmth, attentiveness, and a culture that feels like a supportive community for both residents and their loved ones. Yet at least one reviewer raises serious concerns about legitimacy, safety, and quality controls, pointing to state-level violations and allegations of mistreatment and staffing deficiencies. For anyone considering Triple Angels, the range of firsthand experiences underscores the importance of conducting thorough due diligence: visiting in person, speaking with multiple staff and families, reviewing state inspection records, and asking direct questions about staffing ratios, training, care plans, and emergency procedures. This approach can help families form a more complete understanding of what daily life at the facility is truly like and what kind of care their loved ones are most likely to receive.

This part of Cottage Grove, Minnesota offers a variety of amenities and services that would be beneficial for seniors looking to live in the area. There are several cafes and restaurants within a short distance, providing convenient dining options. Additionally, there are multiple pharmacies and medical clinics nearby, including specialized physicians like periodontists and orthopedic surgeons. Various parks offer opportunities for outdoor recreation and relaxation. Places of worship are also easily accessible for spiritual enrichment. For entertainment, there are theaters within a reasonable driving distance. In terms of healthcare, hospitals with emergency services are located just a few miles away, ensuring quick access to medical care when needed. Overall, this area provides a convenient and well-rounded living environment suitable for seniors seeking comfort and convenience in their daily lives.

Cafes

• Caribou Coffee (0.2 miles)
• Starbucks (7.6 miles)

Physicians

• Periodontal Specialists P.A. (0.5 miles)
• Twin Cities Orthopedics Woodbury (3.9 miles)
• James Winsor DR (4.9 miles)
• Entira Family Clinics - Inver Grove Heights (5.1 miles)
• Soundpoint Audiology (5.2 miles)
• Eric Thomas Becken (6.2 miles)
• Aris Clinic (6.3 miles)

Restaurants

• Wahlburgers @ Hy-Vee (0.7 miles)
• Muddy Cow - Cottage Gr (0.7 miles)
• McDonald's (0.7 miles)
• Culver's (0.8 miles)
• Junction 70 Grill (1.2 miles)
• McDonald's (4.8 miles)
• Inver Grove Brewing Co (5 miles)

Pharmacies

• Hy-Vee Pharmacy (0.7 miles)
• Walgreens (0.7 miles)
• Walmart Pharmacy (4.9 miles)
• Walgreens (5.3 miles)
• CVS Pharmacy (6.2 miles)
• Walgreens (6.4 miles)
• Walmart Pharmacy (6.9 miles)

Parks

• Hamlet Park (1.2 miles)
• Woodridge Park (1.5 miles)
• Kingston Park (1.5 miles)
• Meadow Grass Park (1.7 miles)
• Cottage Grove Ravine Regional Park (3 miles)
• Heritage Village Off Leash Dog Park (4 miles)
• Heritage Village Park (4.2 miles)

Places of Worship

• Cottage Grove United Church of Christ (3.3 miles)
• Five Oaks Community Church (3.5 miles)
• St Elizabeth Ann Seton Catholic Parish (7.5 miles)
• Eagle Brook Church - Woodbury Campus (7.8 miles)
• United Methodist Church (8.2 miles)
• Woodcrest Church (8.4 miles)

Theaters

• AMC Inver Grove 16 (6.1 miles)
• Alamo Drafthouse Woodbury (7.9 miles)

Hospitals

• Woodwinds Health Campus-Woodbury (6.3 miles)
• Regina Hospital Emergency Room (6.9 miles)
• Regions Hospital New Connections Program (7.3 miles)
• Regina Medical Group (8.5 miles)