429 Burgess, White Lake, MI 48386
For more information about senior living options: (844) 490-3973
The staff and Medical Team are top notch in a brand-new facility with all the amenities residents need. Shannon leads with heart, professionalism, and a deep commitment to the people they serve. The staff are awesome, caring, and very attentive to residents' needs. New Hope White Lake provides a nurturing, vibrant community where residents feel at home and well cared for. The building is beautiful, spotless, and well kept, with excellent meals, activities, and amenities. Families report residents flourishing, happy, and experiencing peace of mind under New Hope's care. The management team is accessible and responsive, with leaders who are often in the building. The staff consistently go above and beyond, making families feel supported and respected.
There were lots of staff turnover and the reviewer described it as terrible. Vicky, the afternoon supervisor, is not the nicest and allegedly lies to families about their loved ones. Shannon, the nurse director, is described as awful, very unprofessional, and focused on pushing medications. The reviewer warned potential families not to place their loved ones there. A comment noted that residents sometimes get too much food and suggested offering half portions.This White Lake community is best suited for seniors who want assisted living that preserves independence while delivering attentive, compassionate care, anchored by a hands-on leadership team. Families seeking a warm, family-like atmosphere with staff who treat residents as individuals will find the strongest fit here. The reviews consistently spotlight a facility where daily life is enriched by good meals, engaging activities, and accessible care - where residents can participate in the rhythm of normal life while knowing help is nearby if needed.
Those who may want to consider alternatives include families with residents who have exceptionally complex medical needs requiring around-the-clock, highly specialized oversight, or households wary of staff turnover or leadership gaps. While the praise is broad, a single review cites turnover concerns and questions about medication management, underscoring the importance of confirming staffing stability and clarity of oversight before making a decision. Prospective families should weigh the care model against the resident's medical complexity and comfort with the charging structure and accountability measures.
The core strengths layer together to offset most potential drawbacks. The staff and medical team receive repeated praise for competence, attentiveness, and genuine warmth, led by a director who earns frequent commendations for heart-led leadership and hands-on availability. The facility's newness stands as a tangible asset: clean lines, modern amenities, and thoughtfully designed spaces support both independence and social engagement. Residents enjoy not just routine care but a thriving lifestyle - quality meals, a theater, a beauty salon, and a robust slate of activities that keep minds and bodies active.
The tangible benefits extend beyond surface appeal. Families repeatedly note restored sense of normalcy and improved quality of life for loved ones, including regained independence and the ability to travel without constant caregiving worry. The environment feels like a large, caring family where staff know each resident's preferences and routines, allowing for personalized care plans that adapt as needs change. When care teams are responsive and involved, as many families attest, this translates into meaningful peace of mind and stronger family connections - sometimes even reshaping long-standing relationships marred by caregiving strain.
Care experiences circulate around specific staff members who consistently prove indispensable - bianca ensures meals meet even picky preferences, Melissa at the front desk offers dependable warmth, and activity staff keep programs engaging and challenging. Therapy is described as top-notch, and the overall tone of the operation centers on respect, dignity, and a collaborative approach to meeting the resident where they are. The communal feel is reinforced by leadership presence: the comfort of knowing directors and supervisors are in the building, accessible, and aligned with families on treatment goals and daily routines.
In the end, this community stands out as a practical, seasoned choice for families who value culture, continuity, and real-life quality of life for older adults. It works best for residents who want to maintain independence within a capable, caring framework and for families who prioritize approachable leadership and daily proof of compassionate care. For those weighing options, schedule a visit with questions that matter: what is the current staffing mix and turnover trajectory, how is medication management monitored and documented, what level of family involvement is integrated into care planning, and how are transitions handled when a resident's needs evolve? If the answer provides clear, consistent evidence of stability, transparent governance, and a lived culture of respect, this White Lake community deserves strong consideration as the right fit.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Burgess Group Home in White Lake, MI is a comfortable and fully furnished assisted living community that offers a range of amenities to ensure the well-being and satisfaction of its residents. With a spacious dining room, residents can enjoy delicious and nutritious meals prepared by our caring staff.
The community also features beautiful outdoor spaces and gardens where residents can relax, socialize, or engage in light physical activities. We provide housekeeping services to maintain cleanliness and tidiness in both common areas and individual rooms.
Our dedicated staff at Burgess Group Home is committed to meeting the needs of our residents. We offer assistance with daily activities such as bathing, dressing, and transfers to ensure their comfort and safety. Our team also coordinates with healthcare providers to facilitate seamless communication regarding medical care.
In line with their dietary needs, we provide specialized meal preparation, including diabetes diets and special dietary restrictions. Medication management services are available to ensure timely administration of medications as prescribed by physicians.
Transportation arrangements for medical appointments are provided for our residents' convenience. Additionally, we offer high-speed Wi-Fi/internet access throughout the facility for those who wish to stay connected.
To promote an active lifestyle, we offer scheduled daily activities that cater to the interests of our residents. Whether it's participating in group exercises or enjoying cultural outings, there's always something fun happening at Burgess Group Home.
Located conveniently near parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals, our community ensures easy access to various amenities and resources necessary for a fulfilling life.
At Burgess Group Home in White Lake MI., we strive to provide a supportive environment where our residents can thrive and lead fulfilling lives while receiving the care they need.
Burgess Group Home is located at 429 Burgess, White Lake, MI 48386 in Oakland County, Michigan
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