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Canterbury On The Lake in Waterford, MI

Canterbury On The Lake is an assisted living and memory care community in Waterford, MI.

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Canterbury On The Lake in Waterford, MI

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  • Interior

    A spacious lobby with high ceilings featuring a grand piano, armchairs, and a large window allowing natural light.

  • Outdoors

    A group of people walking along a garden path surrounded by lush greenery and colorful flowers.

  • Decor

    A cozy living room with comfortable seating and elegant decor.

  • Living Room

    A cozy and well-lit living area with comfortable seating and a central table.

  • Bedroom

    A cozy bedroom with a single bed and blue walls, featuring a lamp and chair.

  • Windows

    A cozy dining area with several tables and chairs, well-lit by overhead lighting and natural light from the windows.

  • Dining

    A modern kitchen and dining area with sleek countertops and comfortable seating.

  • Kitchen

    Modern kitchen interior with a large counter and several chairs.

  • Seating Area

    A modern lobby with comfortable seating and ample natural light.

  • Fireplace

    A cozy living room with a fireplace and comfortable seating arrangement.

  • Lobby

    A well-lit lobby area with comfortable seating and decorative lamps.

  • Seating

    A cozy common area with comfortable seating, a fireplace, and ample natural light.

  • Nature

    Close-up of vibrant pink peonies in full bloom.

  • Cabinets

    A modern office workspace with built-in desks, cabinets, and chairs.

5601 Hatchery Road, Waterford, MI 48329

For more information about senior living options: (866) 208-4318

3.6 from 134 reviews
5 stars
76
4 stars
11
3 stars
4
2 stars
9
1 stars
34

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2017Top 5% Senior Living Community in 2022

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Overall Review of Canterbury On The Lake

common 18 reviews mention this

Care is praised—when staffing is there

Residents and families often describe the staff as caring and professional.

Many reviewers say staff members treat residents with respect and show genuine concern, sometimes even on difficult days. Several mention specific team members and describe fast help with questions, day-to-day needs, or moving through transitions between care levels. A few also contrast this with rehab experiences where communication or responses were slower, which suggests service quality can vary by unit and timing.

caveat 16 reviews mention this

Response times and staffing draw complaints

Call-button and medication response times are a recurring frustration in some stays.

Multiple negative reviews describe call buttons being unanswered or answered late, leaving residents waiting for basic assistance. Some families also report delays getting physicians or nurses when conditions changed, along with problems getting timely help with hygiene, bathroom needs, or meals. There are also complaints about weekend coverage and moments where staff seemed unavailable until extended searching or repeated requests.

common 10 reviews mention this

Dining quality varies by setting

Food is frequently mentioned, with both strong praise and clear complaints.

Several reviewers praise the food as good, improved, or better than other places they compared, including mentions of room service and dietary needs like diabetic diets. Others report cold meals, missed or incorrect diets, or residents not eating enough, especially in rehab circumstances. Taken together, dining seems to depend on the specific unit and staffing situation during the stay.

  • A modern kitchen and dining area with sleek countertops and comfortable seating.
  • A cozy dining area with several tables and chairs, well-lit by overhead lighting and natural light from the windows.
common 14 reviews mention this

Activities keep residents engaged

Reviewers repeatedly point to activities as a reason they stay engaged.

Many residents and families describe a steady schedule of activities such as arts and crafts, book or educational events, exercise classes, and social gatherings. Several reviewers mention day trips, off-campus concerts, or resident-led events that help make the community feel lively. A few also note difficulties finding activity moments at the time of a visit, but most comments come back to engagement as a regular part of life.

differentiator 8 reviews mention this

Residents can move between care levels

A key advantage for families is the ability to transition levels of care on campus.

Several reviewers highlight that the community offers multiple care levels under one setting, including independent living, assisted living, memory care, and skilled nursing/rehab. Families say this makes transitions easier for spouses and for residents who need to move from one level to another without leaving the campus. This theme is strongest in the positive reviews, where people describe guidance from admissions staff and smoother changes over time.

caveat 9 reviews mention this

Cleanliness is praised, but smells appear

Cleanliness is mixed, with praise in some reviews and sanitation concerns in others.

Some reviewers describe the facility as always clean, with rooms and common areas maintained, and mention avoiding the “smell” they associate with other places. Other reviews describe unclean conditions, filthy carpets, or persistent odors such as urine, along with concerns about hygiene and soiled clothing. These negative notes often show up alongside complaints about delayed assistance, suggesting conditions may worsen when care response is slow.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 115 resident community capacity 115 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments
  • 2-bedroom apartments 2-bedroom apartments
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living
  • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)
  • Independent Living Independent Living
  • Memory Care Memory Care
  • Respite Care Respite Care
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Cafe Cafe
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Full kitchen Full kitchen
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Golf Golf
  • Guasts at mealtime Guasts at mealtime
  • Guest parking Guest parking
  • Hiking trails Hiking trails
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Overnight guests Overnight guests
  • Party space Party space
  • Private bathrooms Private bathrooms
  • Private cleaning services Private cleaning services
  • Resident parking Resident parking
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Spa Spa
  • Swimming pool Swimming pool
  • TV room TV room
  • Telephone Telephone
  • VA Benefits Consultation VA Benefits Consultation
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation & parking Transportation & parking
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Dementia waiver Dementia waiver
  • Diabetes diet Diabetes diet
  • Hospice care Hospice care
  • Hospice waiver Hospice waiver
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Physical therapy Physical therapy
  • Psychiatric care Psychiatric care
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities off-site Activities off-site
  • Arts and crafts Arts and crafts
  • Book club Book club
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Cooking club Cooking club
  • Educational speakers / life long learning Educational speakers / life long learning
  • Fitness programs Fitness programs
  • Games Games
  • Gardening club Gardening club
  • Live musical performances Live musical performances
  • Planned day trips Planned day trips
  • Religious services Religious services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Stories Stories
  • Tai Chi Tai Chi
  • Wii bowling Wii bowling
  • Yoga / chair yoga Yoga / chair yoga

Languages Spoken

  • English English

Videos

Nearby Places of Interest

Physicians

  • Coleman, Stephanie Mclaren Oakland Waterford Medical Associates (1 miles)
  • Oral & Facial Surgeons of Michigan PC (1.9 miles)
  • Clinton Womens Health Care (3.5 miles)
  • Michigan Ear Nose & Throat Associates (3.5 miles)
  • Clarkston Plastic Surgery (3.9 miles)
  • The Radiology Center Of Michigan (3.9 miles)
  • Dr Jeetender S. Matharu, MD (4.1 miles)

Cafes

  • Panera Bread (1.1 miles)
  • Starbucks (3.2 miles)
  • Starbucks (4.1 miles)
  • Starbucks (5.2 miles)
  • Panera Bread (5.3 miles)
  • LEGOLAND Discovery Center Michigan (5.6 miles)
  • Avon Donuts (7 miles)

Pharmacies

  • CVS Pharmacy (1.2 miles)
  • Walgreens (1.4 miles)
  • CVS Pharmacy (3.4 miles)
  • Rite Aid (3.4 miles)
  • Rite Aid (3.5 miles)
  • CVS Pharmacy (3.7 miles)
  • Walgreens (4 miles)

Restaurants

  • Taco Bell (1.3 miles)
  • McDonald's (1.4 miles)
  • Culver's (1.9 miles)
  • Beyond Juicery + Eatery (3.4 miles)
  • McDonald's (3.5 miles)
  • Kruse's Deer Lake Inn (4.3 miles)
  • Honcho (4.4 miles)

Theaters

  • MJR Waterford Digital Cinema 16 (2 miles)

Parks

  • Pontiac Lake Mountain Bike Trail (2.4 miles)
  • Dodge #4 State Park (4.2 miles)
  • Friendship Park (7.8 miles)
  • Karner Farm (8.6 miles)
  • Clara Miller Park (9.3 miles)
  • Riverside Park (9.3 miles)
  • River Woods Park (9.5 miles)

Hospitals

  • Poh Clarkston Primary Care (4.1 miles)
  • McLaren Oakland (6 miles)
  • Huron Valley-Sinai Hospital (7.5 miles)
  • Springfield Holistic Retreat (9 miles)
  • Henry Ford West Bloomfield Hospital (9.4 miles)

Places of Worship

  • St Daniel Church (4.8 miles)
  • Maranatha Baptist Church (4.9 miles)
  • Kensington Orion (8.4 miles)
  • St Hugo of the Hills Church (9.5 miles)

Frequently Asked Questions

What floor plans and room types does Canterbury On The Lake offer?
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