2317 Crane, Waterford, MI 48329
For more information about senior living options: (866) 208-4318
Overall Review of Love Adult Foster Care Home
Pros
The review notes that someone in the house really cared about the residents.- There is a plea to hire John back, indicating his care and value to the residents.
- The comments acknowledge caring staff who looked after the guys.
Cons
The customer was hung up on twice. - Freedom Adult Foster Care is the worst in the state.
- They fired the best manager they ever had.
- They have given wrong meds.
- They have lost him and found him lying on the ground outside; staff had no clue.
- They let staff steal money from him.
- Freedom gets rid of him.
Review
This Love Adult Foster Care Home in Waterford is best suited for families seeking a tiny, home-like living environment with very light supervision, and who can tolerate instability in management and potential safety gaps. The intimate setting can feel comfortable for residents who are largely independent and do not require robust medical oversight. However, current reporting suggests that anyone needing consistent care or routine medications should not rely on this location; the weakness lies more in governance than in the physical space. In practice, this is a setting where families must be prepared to actively monitor and intervene if concerns arise.
Potential residents or families should consider alternatives if safety, accountability, and consistent communications are priorities. Those with any medication administration needs, wandering risk, or higher medical needs should look toward larger, licensed assisted living environments with nurse oversight and documented protocols. If reliable, responsive customer service is essential, this option should be ruled out. In short, when a smooth, safety-first operation is non-negotiable, this AFH belongs further down the list.
The limited upsides, such as a home-like ambiance and potentially lower cost, are far outweighed by major cons. The most alarming is failure in basic safety practices: reports of incorrect medications, residents found unattended, staff apparently unaware of a resident’s location, and even a resident being found outside without immediate intervention. Allegations of theft by staff and a managerial turnover that discarded a caregiver who appeared to truly care compound the risk. Customer service is described as opaque or dismissive. Taken together, these factors create a risk profile that undermines any perceived benefit of the small setting.
Families still navigating options can use this information to shape due diligence. Insist on current, written medication administration procedures, daily schedules, and transparent staff-to-resident ratios. Request references from families with residents at similar levels of need and verify licensing with the state. Tour focused on emergency responsiveness, security, and how management handles concerns, complaints, and incident reporting. Demand a clear escalation path and guaranteed response times. Without these safeguards, the risks highlighted by the reviews are likely to persist.
Compared to certified assisted living communities, this AFH model often lacks formalized staffing structures, professional supervision, and robust safety nets. If choosing alternatives, prioritize facilities with licensed nursing on-site, routine medication administration by trained staff, and transparent incident reporting. Seek establishments with stable leadership, long-tenured staff, and credible references. For families preferring a lighter footprint, consider in-home care with vetted aides and an explicit care plan, but ensure medical oversight aligns with the resident’s needs.
Overall, this Waterford AFH carries significant risk signals that outweigh any intimacy or cost benefits. It is not recommended for residents who require reliable medical oversight, accountable staff, or predictable communication. Alternatives with established licensing, higher staffing standards, and stronger grievance resolution offer far greater peace of mind. For families exploring AFH options, this home should be approached with extreme diligence, tight contractual safeguards, and ongoing oversight, but the prudent choice is to pursue a different path that prioritizes safety, transparency, and stability.
6 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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