Marquette House in Westland, MI
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3600 Campus Drive, Westland, MI 48185
For more information about senior living options: (844) 490-3973
The staff go out of their way to ensure residents are cared for and safe. The office staff and maintenance team consistently go beyond their job descriptions to help residents. Theresa and the office staff are awesome and work hard to create a great place for seniors to live. Residents love living there, and the lobby is a warm, friendly gathering space. During COVID-19, the staff kept the complex safe and looked after every resident. The local high school provides lunch for residents, adding a thoughtful community benefit. The community provided a place to live for someone who had nowhere.
They allege the community uses third-party background/credit checks to exclude residents based on race, with agencies allegedly owned or operated by friends or family of the staff. They claim exclusion is done with a smile but venomous inwardly, and that questioning the practices leads to lies being exposed. They say the facility is in daily violation of the law and that the director is proud to insult and discriminate against residents by lying about credit reports. They describe the decision-makers as unprofessional, lying about items on credit reports, and denying tenants after the appeal process is blocked. They depict the place as more like a prison than a home, with seniors unable to enter without a phone and families unable to assist in emergencies. They state staff ban people based on race or color, calling the management prejudiced and racist. They argue redlining, gentrification, and discrimination are the norm for communities like this.This community is best suited for seniors who want a lively, staff-supported independent-living environment in Westland and who prize a warm, people-first feel. The draws are a well-maintained campus, a welcoming lobby as a social hub, and a calendar of activities that foster neighborly connection. Residents and families considering this option should recognize that this is not a medicalized setting; the emphasis is on independence with on-site staff support rather than on hands-on health care. For those seeking regular assisted living services, on-site nursing, or immediate medical supervision, other communities will likely be a better match.
Those weighing alternatives should focus on transparent admissions processes, predictably administered policies, and easy family involvement. Several reviews raise red flags about how applicants are evaluated and how disputes or appeals are handled, including concerns about background checks and denial practices. For families that require clear, consistently applied criteria and unfettered guest access during emergencies, this environment may not meet expectations. In short, consider other options if nondiscrimination, fairness, and open visitation are non-negotiables.
On the plus side, the strongest pro - consistently highlighted in the observations - is the quality of on-site staff and the level of daily attentiveness. Office and maintenance personnel are described as going beyond the call of duty, with a visible commitment to residents' comfort and well-being. The setting itself supports social engagement: a comfortable lobby that serves as a regular gathering point, and an array of activities that sustain a sense of community and belonging. There is also appreciation for the physical grounds and landscape, which add to the overall livability of the property for residents who value a pleasant, walkable environment.
The principal weaknesses, however, center on governance and access. A pattern of discrimination-related concerns underscored by multiple reviews cannot be ignored, nor can allegations of selective or inconsistent handling of residents and applicants. Related issues include restricted family access and communications that feel punitive or opaque, with some accounts describing barriers to visiting or obtaining timely information. When a community's core doors feel closed to family involvement or to fair, straightforward decision-making, even strong staff warmth and activity schedules struggle to compensate.
Balancing the visible strengths with the reported risks yields a practical verdict: the compelling staff and social life may attract families who can tolerate potential administration smoke screens and who do not require intensive care oversight. Yet the weight of discrimination allegations and restricted access is hard to overlook, especially for households that depend on family involvement for safety, advocacy, and decision-making. This is a facility where the positives can be meaningful for a certain resident profile, but the risks are significant enough to drive many families to look at alternatives first.
For decisive action, pursue thorough due diligence. Schedule in-person tours with multiple staff members, and insist on talking to current residents about their experiences with admissions, guest access, and problem resolution. Ask for a detailed, written explanation of admissions criteria, appeal processes, and guest policies, including how exceptions are handled. Review any licensing or regulatory records, and check for patterns in complaints or sanctions. If choosing this community, position expectations clearly from the outset: insist on documented anti-discrimination commitments, transparent policies, and a concrete plan for emergencies and family involvement. If these assurances cannot be secured, or if the sense of openness and fairness remains uncertain, alternatives with clearer governance and inclusive access should be the preferred path.
102 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Marquette House in Westland, MI is a premier assisted living community that provides exceptional care and support for individuals needing memory care or respite care. Our dedicated staff is available 24/7 to ensure the safety and well-being of our residents.
Our community offers a wide range of amenities designed to enhance the quality of life for our residents. These include a beauty salon, cable or satellite TV, community-operated transportation for outings and appointments, a computer center, dining room serving delicious restaurant-style meals, a fitness room, fully furnished accommodations, a gaming room for leisure activities, a beautiful garden, housekeeping services to keep living spaces clean and tidy, kitchenettes for enjoying personal snacks or light meals, move-in coordination assistance to make the transition seamless, outdoor spaces for relaxation and fresh air, private bathrooms for convenience and privacy, a small library for reading enjoyment, telephones in each room to stay connected with loved ones, transportation arrangements (non-medical) as needed by residents, transportation services to doctors' appointments so they never miss important healthcare visits, access to our wellness center for physical and mental health needs.
At Marquette House Assisted Living Community in Westland MI we provide comprehensive care services tailored to meet the individual needs of each resident. This includes 24-hour call system for immediate assistance when needed day or night. Our highly trained staff provides around-the-clock supervision ensuring residents' safety and security. We offer assistance with activities of daily living such as bathing and dressing so residents can maintain their independence while receiving necessary support. Our team is experienced in managing medication schedules ensuring proper administration. We also offer specialized memory care programming specifically designed for those with cognitive impairments.
Residents at Marquette House enjoy exquisite dining experiences with special dietary restrictions catered to their needs upheld. Additionally we offer engaging activities such as concierge services providing personalized assistance with resident requests or inquiries; fitness programs promoting healthy living; planned day trips encouraging socialization and exploration of nearby attractions; resident-run activities enabling residents to share their talents, hobbies, and interests with others; and a variety of scheduled daily activities to keep residents engaged and entertained.
Our Westland location is conveniently surrounded by cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals making accessibility to these amenities hassle-free.
At Marquette House Assisted Living Community in Westland MI we strive to create a warm and supportive environment where residents can thrive physically, mentally, emotionally, and socially. Experience the highest level of care surrounded by exceptional amenities.
Marquette House is located at 3600 Campus Drive, Westland, MI 48185 in Wayne County, Michigan
The array of services offered at Marquette House, such as assistance with dressing and bathing, directly supports residents in managing the challenges posed by dementia and Alzheimer's disease, promoting dignity and independence. With medication management, staff ensure that residents receive the correct dosages at appropriate times, minimizing the risk of missed medications or potential health complications. Meal preparation and service cater to individual dietary needs, while activities of daily living assistance helps residents maintain routines that foster familiarity and comfort. Assistance with transfers enhances mobility and safety, reducing the risk of falls. The 24-hour supervision provides peace of mind for families and ensures immediate response to any emergencies or needs. Additionally, a focused mental wellness program addresses cognitive health through engaging activities tailored for residents experiencing mild cognitive impairment or more advanced stages of memory loss. Specialized memory care programming is designed to stimulate cognitive function while providing a supportive environment where individuals can thrive despite their condition.
Marquette House on seniors.fyi includes 25 photos including images showing interior, decor, bedroom, lobby, bathroom, living room, windows, seating area, and more.
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22 Remarkable Caregiver Support Groups Available Online and In-Person
Caregiver support groups are crucial for providing emotional and practical assistance to those caring for loved ones, offering resources, coping strategies, and a sense of community through various organizations and platforms. These groups help alleviate isolation and burnout while addressing the unique challenges faced by caregivers of individuals with specific conditions.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
Interior
Decor
Living Room
Bedroom
Windows
Dining
Lighting
Artwork
Seating Area
Bathroom
Television
Lobby
Chandelier
Wall Art
