Willow Creek Apartments

Pros

• Rhonda was professional and kind, explained the process, and showed two great apartments.
• Josh from the leasing office was very professional, kind, and always attentive to any issue.
• The office and maintenance staff are great, and the apartment is nice with appliances in great condition.
• The grounds are kept clean, it's quiet, and residents feel safe living there.
• Maintenance fixes problems quickly, often right away.

Cons

• The complex is described as the worst place to live and not worth renting.
• A roof leak took five months to fix, and the bathroom issue was never repaired.
• Rent is considered too high for the unit's dated 1970s look and smell.
• Hallways are in disrepair and there is excessive noise from neighbors, making it feel like living in a parking lot.
• Office and maintenance are uncommunicative, causing repairs to take forever.
• The pool is rarely open and essentially unusable.
• They refused to provide an extra key for over a year and charged $75 to open the front door despite a broken buzzer.
• Management is perceived as apathetic, rude, unprofessional, and dishonest, with deposits mishandled.
• Some residents report their security deposits were kept despite leaving properly and paying full rent.
• There are reports of package theft by neighbors.
• Move-in conditions include mold, ceiling leaks, and peeling paint, with staff telling residents to fix issues themselves.
• Harvest-owned properties are warned against; reviews describe them as horrible and better options exist elsewhere.

Review

A pattern of frustration and disappointment runs through a wide range of experiences at Harvest-owned properties, touching every corner of what residents expect from apartment living. Across multiple properties, people describe chronic maintenance delays, unresponsive or unprofessional office staff, and aging infrastructure that simply can't keep up with current living standards. The sentiment common to many accounts is that the buildings are long overdue for updates, and the people running them don't always seem to care about residents' comfort or safety. In some cases, residents noted that when problems do get attention, the fixes are incomplete or poorly coordinated, leaving lasting issues that erode trust over time.

Maintenance issues loom large in these reviews. A roof leak that persisted for five months stands out as a stark example of delayed response, followed by a bathroom that was never repaired, despite ongoing problems. Other residents report crumbling hallways, the need for repainting, and ongoing noise from neighbors that made living in some units feel more like residing in a parking lot than a peaceful home. The exterior and common areas are described as being in disrepair, while inside the units, problems like mold, water intrusion, and even gas leaks in the oven are noted by some as alarming safety concerns. One particularly vivid scene involves a bathroom ceiling that was literally described as failing, underscoring a broader fear that maintenance is reactive rather than proactive.

Issues with access, security, and basic conveniences compound the frustration. Some residents report being refused an extra key for more than a year, leaving them with frequent lockouts and an unreliable front door. A stubbornly broken buzzer and a persistent charge to "open the front door" add financial and logistical strain on tenants who are simply trying to receive packages or come home after a long day. The sense conveyed in these accounts is that the systems meant to keep residents safe and connected - keys, buzzers, and reliable access - are inconsistently applied and poorly communicated, leading to a climate of inconvenience and distrust.

Financial dealings and deposit disputes appear prominently as well. Several accounts allege miscommunication or outright misconduct around move-out timelines, deposits, and penalties. One resident recounts losing a $1,500 security deposit after moving out early, despite following guidance from staff, with claims of inconsistent communications and disrespectful treatment. Another individual describes a protracted struggle to recover a money order, accusing management of blocking avenues of contact and engaging in what they view as deceptive or dishonest behavior. These stories amplify a sense that financial accountability and fair handling of resident funds are areas where expectations are routinely unmet.

The quality of the property and its amenities is another recurring concern. Noise levels from other tenants, renovations nearby, and a pool that is rarely open all contribute to an environment that feels underserved by management. Pavement with potholes and other infrastructure issues, coupled with reports of crumbling amenities and delayed repairs, paint a picture of a community that simply hasn't kept pace with residents' basic needs. In some narratives, this translates into a broader sentiment that the property's potential is wasted by poor organization and insufficient upkeep.

Yet the resilience and kindness of some staff and residents inject nuance into the overall picture. A few individuals stand out positively: Rhonda, described as professional and empathetic, helped guide a retiree through the process with care; Josh from the leasing office is noted for professionalism and attentiveness; and a pool attendant is remembered as sweet and welcoming to both the parent and children. In other units, though, residents report a stark contrast - office staff perceived as irritated or rude, and an overall sense that communication between maintenance and management is fractured, leaving residents to navigate repairs on their own or endure repeated inconveniences.

In the midst of the turmoil, there are also voices that offer rare but meaningful counterpoints: residents who found the neighborhood quiet and felt their maintenance requests were addressed promptly, who praised the condition of appliances, exterior grounds, or in-unit washer-dryer hookups, and who appreciated the reasonable rent for a townhome. These brighter notes, however, stand in sharp relief against a backdrop of widespread complaints about upkeep, responsiveness, and respect, suggesting that experiences vary dramatically from unit to unit and from property to property within the same ownership group.

Overall, the impression conveyed is one of significant inconsistency and, for many, disappointment. Some reflecting residents urging others to seek alternative housing - descriptions range from "do yourself a favor and look for a place where people will respect your hard-earned money" to outright warnings that this is among the worst renting experiences they've had. While a handful of tenants report positive experiences with maintenance and staff, the recurring themes of delayed repairs, disputed deposits, poor communication, and aging facilities dominate the narrative, leaving prospective renters to weigh potential low costs against persistent hassles and uncertainty. The emotional weight of these experiences is evident, from concern for safety to the frustration of feeling unheard - an environment where, for many, the dream of a comfortable, well-managed home remains unmet.

Theaters

• Emagine Theatres (0.5 miles)
• Phoenix Theatres Laurel Park Place (6.5 miles)

Cafes

• Biggby Coffee of Westland (0.6 miles)
• Starbucks (5.6 miles)
• Tim Hortons (6.2 miles)
• Tim Hortons (6.7 miles)
• Starbucks (7.7 miles)
• Panera Bread (8 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (3.1 miles)
• Rite Aid (3.2 miles)

Restaurants

• Black Rock Bar & Grill (2 miles)
• Jimmy John's (3.2 miles)
• Leo's Coney Island (3.4 miles)
• McDonald's (3.9 miles)
• Barrio Cocina Y Tequileria (4.5 miles)
• The Halal Guys (5.6 miles)
• Culver's (5.8 miles)

Places of Worship

• Muslim Community of Western Suburbs (2.3 miles)
• Ward Church (6.6 miles)
• Church of the Divine Child (6.6 miles)

Physicians

• Partners In Internal Medicine (2.5 miles)
• Pinkney, Greenbaum, MacFarland, and Timpner, DDS (2.5 miles)
• Fairwood Medical (3.1 miles)
• Parkview Professional Building (4.6 miles)
• Mendelson, Jeffrey D, Md - Mendelson Orthopedics (5 miles)
• Garden City Hospital Medical Office Building (5 miles)
• Livonia Dermatology (5.3 miles)

Parks

• Paul Revere Park (2.9 miles)
• Garden City Park (3.6 miles)
• Heritage Park (4.1 miles)
• Plymouth Township Park (5.6 miles)
• canton independance park Field 5 (6.3 miles)

Hospitals

• Oakwood Annapolis Hospital (4 miles)
• Trinity Health Wound Care - Livonia Hospital (5.1 miles)
• DaVita Belleville Dialysis (7.7 miles)

Transportation

• Avis Rent A Car (5.5 miles)
• Budget Rent A Car (7 miles)
• Hertz Rent A Car (7 miles)
• Enterprise Rent-A-Car (7 miles)
• DTW Delta Cargo (7.1 miles)
• National Car Rental (7.2 miles)
• Concourse D (7.3 miles)