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The Westland House in Westland, MI

The Westland House is an assisted living community in Westland, MI.

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The Westland House in Westland, MI

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  • Interior

    A spacious and well-decorated lobby with comfortable seating, large windows, and elegant lighting.

  • Decor

    A cozy studio apartment featuring a kitchenette, dining area, and a living room with natural light.

  • Building

    The entrance to a hotel with an awning over the sidewalk.

  • Bedroom

    A cozy modern bedroom with stylish furniture and decor.

  • Trees

    The image shows the entrance of a multi-story building with a canopy, surrounded by trees and a paved driveway under a partly cloudy sky.

  • Windows

    A spacious lobby with comfortable seating and a welcoming atmosphere.

  • Lighting

    A spacious lobby area featuring various seating options, artwork on the walls, and elegant lighting.

  • Artwork

    A cozy lobby area featuring a sofa, armchair, and coffee table with warm lighting and decorative artwork.

  • Bathroom

    A modern bathroom with teal accents, featuring a toilet, sink, and decorative elements.

  • Television

    A cozy bedroom with a bed, two chairs, and a wall-mounted TV.

  • Lobby

    A welcoming reception area with a curved desk, decorative lighting, and patterned carpet.

  • Plant

    A cozy bedroom with a single bed, armchair, and large window letting in natural light.

  • Rug

    A clean and organized bathroom with essential fixtures and decor.

36000 Campus St, Westland, MI 48185

To contact a resident: (734) 326-6537

For more information about senior living options: (866) 208-4318

3.6 from 96 reviews
5 stars
41
4 stars
23
3 stars
6
2 stars
7
1 stars
19

The Westland House Costs & Pricing

The Westland House offers competitive pricing for its various room types, particularly when compared to the averages in Wayne County and across Michigan. For a semi-private room, the cost is $3,250, which is slightly above the county average of $2,860 but remains comparable to the state figure of $3,191. Studio apartments are available for $3,875 - higher than both Wayne County's average of $3,495 and Michigan's average of $3,824. The one-bedroom options at The Westland House are priced at $4,275, standing out as significantly higher than Wayne County's average of $3,210 and even more so against Michigan's average of $3,384. Lastly, two-bedroom accommodations are offered at $4,875, again exceeding both Wayne County at $3,452 and Michigan's overall average of $3,523. These prices reflect a commitment to quality living arrangements and amenities that may justify the premium over local averages.

Floor plansThe Westland HouseWayne CountyMichigan
Semi-Private$3,250$2,860$3,189
Studio$3,875$3,495$3,824
1 Bedroom$4,275$3,210$3,384
2 Bedrooms$4,875$3,452$3,523

Overall Review of The Westland House

common 20 reviews mention this

Staff friendliness shows up often

Residents and families frequently describe staff as friendly, attentive, and supportive.

Across many reviews, families say the staff is welcoming and makes it easier to communicate day to day. Multiple reviewers also mention staff being helpful when issues come up, including addressing concerns quickly or taking extra steps to support residents’ routines. Some reviews are more mixed about support from certain staff members, but overall positive experiences with staff come up repeatedly.

common 10 reviews mention this

Restaurant-style dining is repeatedly praised

Food quality and dining service are consistently a highlight in reviews.

Several reviews talk about meals being genuinely enjoyable, with specific praise for items like orange chicken and comments that the food is excellent or phenomenal. Others mention residents appreciate the lunch experience and that dining feels more like a restaurant than a cafeteria. The community also offers restaurant-style dining and provides meals with options listed for special diets.

caveat 12 reviews mention this

Care and medication handling concerns

A recurring concern is inconsistent care, including medication errors and missed help.

While some families describe care as good, a number of reviews report serious problems after move-in, especially around medications and getting assistance when needed. Several reviews describe missed or improperly handled medications, concerns about whether residents were safe when left overnight, and communication gaps with families. These themes show up alongside complaints about staffing inconsistency, including aides being unsure of duties.

caveat 8 reviews mention this

Laundry and cleanliness draw complaints

Laundry delays, missing items, and housekeeping issues come up in multiple reviews.

Some reviewers say the facility looks clean and handled issues promptly, but others report recurring breakdowns in housekeeping and laundry. Multiple reviews describe laundry taking weeks, clothes not being returned, and missed cleaning in resident rooms. A few also mention problems like odors or maintenance that took too long to resolve, even when residents were affected.

caveat 6 reviews mention this

Pricing is mixed: value and increases

Pricing feels like a good fit for some, but others report steep increases.

Several reviews frame the cost as reasonable or even a strength, mentioning all-inclusive pricing and fewer surprises. In contrast, other reviews complain about a major price increase or difficulty with finances and communication around payments. There are also reviews that focus on affordability when comparing options, while others raise concerns about what was promised versus what was delivered.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 1-bedroom apartments 1-bedroom apartments
  • 2-bedroom apartments 2-bedroom apartments
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living

Pets

  • Cats allowed Cats allowed
  • Dogs allowed Dogs allowed

Amenities

  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Bath tubs Bath tubs
  • Beautician on-site Beautician on-site
  • Cable or satellite TV Cable or satellite TV
  • Devotional services off-site Devotional services off-site
  • Devotional services on-site Devotional services on-site
  • Dining room Dining room
  • Financial aid Financial aid
  • Full kitchen Full kitchen
  • Garden Garden
  • Ground floor units Ground floor units
  • Guasts at mealtime Guasts at mealtime
  • Guest parking Guest parking
  • Home sale assistance Home sale assistance
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Outdoor common areas Outdoor common areas
  • Party space Party space
  • Private bathrooms Private bathrooms
  • Resident parking Resident parking
  • Respite or short term stays offered Respite or short term stays offered
  • TV room TV room
  • VA Benefits Consultation VA Benefits Consultation
  • Wheelchair accessible showers Wheelchair accessible showers

Transportation

  • Detroit Metropolitan-Wayne County (8 miles away) Detroit Metropolitan-Wayne County (8 miles away)

Care Services

  • Ambulatory care Ambulatory care
  • Diabetic care Diabetic care
  • High acuity care High acuity care
  • Hospice care Hospice care
  • Incontinence care Incontinence care
  • Medication management Medication management
  • Personal care assistants Personal care assistants
  • Physical therapy Physical therapy

Dining

  • Gluten-free Gluten-free
  • Guest meals Guest meals
  • Kosher Kosher
  • Low / no sodium Low / no sodium
  • Meals provided Meals provided
  • No Sugar No Sugar
  • Organic Organic
  • Restaurant style dining Restaurant style dining
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions
  • Vegan Vegan
  • Vegetarian Vegetarian

Activities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Arts and crafts Arts and crafts
  • BBQs or picnics BBQs or picnics
  • Birthday parties Birthday parties
  • Book club Book club
  • Devotional activities offsite Devotional activities offsite
  • Devotional activities on-site Devotional activities on-site
  • Educational speakers / life long learning Educational speakers / life long learning
  • Games Games
  • Holiday parties Holiday parties
  • Live musical performances Live musical performances
  • Religious services Religious services
  • Stories Stories

Nearby Places of Interest

Located in Westland, Michigan, this area offers a variety of amenities and services that cater to seniors looking for convenience and comfort. With several cafes nearby such as Biggby Coffee and Starbucks, you can enjoy a relaxing cup of coffee with friends or family. There are also multiple pharmacies in close proximity, making it easy to access necessary medications and healthcare supplies. For entertainment, there are theaters like Emagine Theatres and Phoenix Theatres Laurel Park Place, as well as parks like Garden City Park and Heritage Park for leisurely walks or picnics. In terms of dining options, you have a range of choices from fast food at McDonald's to sit-down restaurants like Black Rock Bar & Grill and Leo's Coney Island. Additionally, there are places of worship such as the Muslim Community of Western Suburbs and hospitals like Oakwood Annapolis Hospital nearby for peace of mind in case of medical emergencies. For transportation needs, there are several car rental options available within a short distance. Overall, this part of Westland provides a convenient and diverse environment for seniors looking to settle down in a welcoming community.

Cafes

  • Biggby Coffee of Westland (0.6 miles)
  • Starbucks (5.2 miles)
  • Tim Hortons (5.5 miles)
  • Tim Hortons (5.8 miles)
  • Starbucks (7.6 miles)
  • Qahwah House (7.7 miles)
  • Starbucks (8 miles)

Pharmacies

  • CVS Pharmacy (0.9 miles)
  • CVS Pharmacy (1.1 miles)
  • CVS Pharmacy (1.5 miles)
  • Walgreens (2.2 miles)
  • CVS Pharmacy (2.3 miles)
  • CVS Pharmacy (2.6 miles)
  • Rite Aid (2.7 miles)

Theaters

  • Emagine Theatres (1.4 miles)
  • Phoenix Theatres Laurel Park Place (6.8 miles)

Parks

  • Garden City Park (2.7 miles)
  • Paul Revere Park (3.8 miles)
  • Heritage Park (4.9 miles)
  • Plymouth Township Park (6.5 miles)
  • canton independance park Field 5 (7.1 miles)
  • Ford Field Park (7.9 miles)

Restaurants

  • Jimmy John's (2.7 miles)
  • Black Rock Bar & Grill (2.9 miles)
  • McDonald's (3.3 miles)
  • Leo's Coney Island (4.1 miles)
  • The Halal Guys (4.7 miles)
  • Barrio Cocina Y Tequileria (5.3 miles)
  • Culver's (5.4 miles)

Places of Worship

  • Muslim Community of Western Suburbs (2.8 miles)
  • Church of the Divine Child (5.7 miles)
  • Ward Church (7 miles)

Physicians

  • Pinkney, Greenbaum, MacFarland, and Timpner, DDS (3.3 miles)
  • Partners In Internal Medicine (3.3 miles)
  • Fairwood Medical (3.8 miles)
  • Garden City Hospital Medical Office Building (4.2 miles)
  • Botsford Primary Care Physician (4.7 miles)
  • Livonia Dermatology (5.2 miles)
  • Parkview Professional Building (5.2 miles)

Hospitals

  • Oakwood Annapolis Hospital (3.4 miles)
  • Trinity Health Wound Care - Livonia Hospital (5.3 miles)
  • DaVita Belleville Dialysis (8 miles)

Transportation

  • Avis Rent A Car (4.8 miles)
  • Budget Rent A Car (6.3 miles)
  • Hertz Rent A Car (6.4 miles)
  • Enterprise Rent-A-Car (6.4 miles)
  • DTW Delta Cargo (6.6 miles)
  • National Car Rental (6.6 miles)
  • Concourse D (6.8 miles)

Frequently Asked Questions

How much does it cost to live at The Westland House in Westland, MI?
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