American House Westland Hunter

Pros

• The staff at American House are amazing and provide exceptional care and support to residents and their families.
• Residents appreciate the cleanliness of the facility and the attentiveness of the housekeeping and laundry staff.
• There are plenty of engaging activities, including field trips, bingo, karaoke, and movie nights, keeping residents active and entertained.
• The supervisor for the medical team is compassionate and ensures that residents are comfortable during challenging times.
• Many reviewers noted the personal touch in care provided by staff, making difficult situations more bearable for families.
• The facility boasts well-maintained apartments that residents find pleasant and accommodating.
• Tour experiences were very positive; staff were knowledgeable, helpful, and passionate about assisting potential new residents.
• Residents enjoy outdoor spaces with seating areas to observe nature, enhancing their living experience.
• Overall satisfaction with services offered at American House makes it highly recommendable to others seeking assisted living options.

Cons

• The staff needs more training in their responsibilities, and the supervisor for resident care is described as very rude, with her rules changing based on her mood.
• A resident reported having several items stolen from her room on multiple occasions, despite paying for extra care that she did not receive.
• Residents experienced long waits for assistance with personal care, including being left in bowel movements for hours before being attended to.
• The quality of food was criticized, with claims that it comes from GFS rather than a chef preparing meals.
• Some areas of the facility were noted to be less clean, particularly elevators and hallways during renovations.
• Concerns were raised about the lack of central air conditioning in the rooms and outdated kitchens.
• There was disappointment regarding the delay in seeing a doctor or nurse practitioner upon move-in, and a suggestion for better moving assistance was made.

Review

American House Westland Hunter Senior Living has garnered a mixed but largely positive reputation among residents and their families. The experiences shared by family members emphasize the staff's exceptional care, highlighting the compassion and professionalism with which they address residents' needs. One reviewer recounted a deeply personal and painful experience involving the sudden passing of their mother; they praised the staff for their respectful handling of the situation, ensuring that the father was cared for while allowing him to say goodbye to his wife. This level of empathy left an indelible mark on the family, reinforcing their gratitude toward American House.

Throughout their tenure at American House, residents have benefited from various supportive services tailored to meet individual needs. Many families appreciated that their loved ones required constant assistance with daily tasks like medication management and personal care. Reviewers noted that the staff were efficient in providing such services, contributing to a sense of security for both residents and their families. Families expressed satisfaction with how this facility compared to previous assisted living options; one person likened it to “night and day.” Cleanliness also stood out as a recurring theme across reviews, with many noting well-maintained common areas despite undergoing renovations during tours.

Activities play a significant role in creating a vibrant community atmosphere at American House. Residents enjoy numerous outings, entertainment options like bingo and karaoke nights, and other social events designed to promote engagement among seniors. Families found value in these activities not just for fun but as essential avenues for maintaining mental health and fostering connections among residents. Outdoor spaces equipped with seating areas allow seniors to enjoy nature while observing local wildlife—a detail that many reviewers appreciated.

While many reviews were overwhelmingly positive about the staff’s dedication and care, some criticisms emerged regarding certain aspects of service delivery. Several mentioned disparities in staff training or responsiveness that could lead to frustrations for some residents. Particularly concerning were reports of inadequate attention or delayed response times in addressing urgent personal needs—situations that can be particularly distressing for vulnerable residents requiring prompt assistance. Though most praised the housekeeping staff as attentive and kind, there is an underlying concern regarding consistency among caregivers.

The dining experience at American House also received mixed reactions from families; while some reported satisfaction with meals being adequate or appealing visually, others expressed disappointment regarding food quality overall. Claims surfaced suggesting meals sourced from suppliers rather than crafted by an in-house chef diluted expectations around culinary offerings—a factor that potential residents might want to consider seriously when evaluating options.

In terms of physical facilities, potential new residents may find American House’s older building charm appealing yet somewhat lacking modern conveniences such as central AC units or updated kitchens. Family members who toured the facility acknowledged its generally clean environment but raised concerns about certain dated features integrated throughout individual apartments—aspects they felt could benefit from upgrades.

Overall, prospective tenants should weigh both glowing testimonials about compassionate staff care against cautionary tales regarding inconsistency within service offerings at American House Westland Hunter Senior Living. Those exploring options for senior living will likely appreciate both sides presented here; thus informed decisions can be made based on what best suits individual needs—balancing supportive care with lifestyle preferences.

This part of Westland, Michigan offers a convenient location with easy access to various amenities such as pharmacies, cafes, restaurants, parks, physicians, places of worship, hospitals, and transportation services. With several CVS Pharmacies nearby for medication needs and healthcare facilities like Fairwood Medical and Garden City Hospital Medical Office Building in close proximity, residents can feel confident about their healthcare options. Additionally, there are plenty of dining options including Black Rock Bar & Grill and Leo's Coney Island for enjoying meals out. The area also has several parks like Heritage Park and Ford Field Park for outdoor recreation. Transportation services like car rentals and Delta Cargo at DTW airport make it easy to travel or receive visitors. Overall, this neighborhood in Westland provides a mix of convenience and amenities for seniors looking to live comfortably.

Pharmacies

• CVS Pharmacy (0.4 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.7 miles)
• Rite Aid (3.2 miles)

Cafes

• Biggby Coffee of Westland (0.7 miles)
• Starbucks (4.4 miles)
• Tim Hortons (5.8 miles)
• Tim Hortons (6.4 miles)
• Panera Bread (7.4 miles)
• Starbucks (7.7 miles)
• Qahwah House (7.9 miles)

Theaters

• Emagine Theatres (1.5 miles)
• Phoenix Theatres Laurel Park Place (5.8 miles)

Restaurants

• McDonald's (2.7 miles)
• Black Rock Bar & Grill (3 miles)
• Leo's Coney Island (3.4 miles)
• Jimmy John's (3.8 miles)
• Culver's (4.6 miles)
• Barrio Cocina Y Tequileria (4.6 miles)
• The Halal Guys (4.7 miles)

Parks

• Garden City Park (2.8 miles)
• Paul Revere Park (3.7 miles)
• Heritage Park (5.3 miles)
• Plymouth Township Park (6 miles)
• canton independance park Field 5 (7.4 miles)
• Flanders Park (7.9 miles)
• Ford Field Park (8.1 miles)

Physicians

• Fairwood Medical (3.2 miles)
• Partners In Internal Medicine (3.7 miles)
• Pinkney, Greenbaum, MacFarland, and Timpner, DDS (3.7 miles)
• Garden City Hospital Medical Office Building (4.1 miles)
• Livonia Dermatology (4.2 miles)
• Mendelson, Jeffrey D, Md - Mendelson Orthopedics (4.2 miles)
• Botsford Primary Care Physician (4.4 miles)

Places of Worship

• Muslim Community of Western Suburbs (3.5 miles)
• Church of the Divine Child (5.8 miles)
• Ward Church (6.1 miles)

Hospitals

• Trinity Health Wound Care - Livonia Hospital (4.3 miles)
• Oakwood Annapolis Hospital (4.4 miles)
• Botsford Hospital (8.5 miles)

Transportation

• Avis Rent A Car (5.5 miles)
• Budget Rent A Car (7.3 miles)
• Hertz Rent A Car (7.3 miles)
• Enterprise Rent-A-Car (7.3 miles)
• National Car Rental (7.5 miles)
• DTW Delta Cargo (7.5 miles)
• Concourse D (7.7 miles)