Caregiving Experts LLC in Livonia, MI

Pros

• Karen Boshell and her staff are immensely kind and helpful.
• The Caregiving Experts team is caring, helpful, and friendly.
• Caregivers are extremely punctual and attentive.
• Karen Boshell provides thorough answers and is highly responsive.
• The companions are kind, capable, and attentive to the needs of loved ones.
• The staff are attentive and loving, with clients describing them as angels.
• Caregiving Experts delivers the absolute best care for loved ones.
• Caregiving Experts' caregivers are reliable, professional, and a pleasure to work with.
• Karen B is an expert at matching caregivers to personalities.
• The administration and care coordination are responsive and friendly.
• Caregiving Experts ensures clients are paired with the right caregiver to meet and exceed needs.
• Karen Boshell is consistently prompt, supportive, and available to answer questions.

Cons

• The company has gone down terribly after Karen resigned, with a lack of communication and transparency hurting the organization.
• It has become a headache, making it difficult to get coverage for weekdays and especially weekends.
• The company is described as all about money and not caring about its employees, which undermines caregivers and the business.
• Finding caregivers who are willing to work during the pandemic has been very challenging.

Review

Caregiving Experts LLC in Livonia, MI is best suited for families that value deeply personalized in-home support, where quick mobilization, compassionate caregivers, and close coordination with family members and clinicians matter most. This agency has built a model around flexible intake, careful caregiver matching, and direct, accessible leadership that families can lean on when plans shift. The approach works particularly well for seniors who require variable levels of help, from companionship to hands-on daily care, and for households that rely on remote coordination or brief, urgent care placements that can become long-term arrangements.

Those who may want to consider alternatives are families who cannot tolerate even occasional gaps in weekday or weekend coverage, or who need absolute certainty that a single point of contact will remain stable over the long haul. A leadership change appears to have unsettled some scheduling processes, with reviewers noting communication lapses and last-minute coverage issues. For budget-conscious families, the emphasis on quality and personalized caregiver placement can translate into higher costs or less predictability than larger, more price-structured agencies. In short, if reliability and predictability under steady leadership are non-negotiable, it's prudent to compare other options as part of the decision.

The strongest pros lie in person-centered care and responsive service. Families repeatedly report caregivers who are dependable, caring, and well-matched to their loved ones' personalities and needs. The staff's attentiveness extends beyond basic tasks to emotional support, household management, and thoughtful engagement, which translates into real peace of mind for caregivers and families alike. The agency's ability to move quickly - same-day intakes, fast caregiver placements, and flexible scheduling - creates a safety net when emergencies or sudden changes arise. Coordinating with hospice or other professionals has also been highlighted as a strength, with a dedicated quality assurance presence ensuring that care plans stay aligned with evolving needs.

However, the reviews also flag a meaningful con: the period after a leadership transition has exposed vulnerabilities in communication and coverage consistency. Some families encountered last-minute scheduling changes or gaps, particularly around weekends, which can undermine the confidence built by consistently excellent caregivers. A few critics describe the organization as having become more transaction-focused or profit-conscious, a perception that can erode trust if not counterbalanced by transparent processes and steady caregiver assignment. The offset here lies in recognizing that the core strengths - caregiver quality, rapid responsiveness, and family-centered care - remain strong when a stable leadership framework is in place and when contingency planning is explicit.

To navigate these dynamics effectively, families should press for concrete guardrails before committing. Seek a named care coordinator and a written contingency plan for weekend or holiday coverage; request a clear staffing map that shows who covers which shifts and how replacements are selected; insist on a transparent scheduling communication process and a real-time update system so families aren't left wondering who is coming on which day. Ask for sample care logs and regular quality checks, and verify how the agency handles abrupt changes, caregiver illness, or transitions between caregivers. Finally, clarify the pricing structure, including any premium for 24/7 coverage or specialized end-of-life care, to avoid sticker shock once care is underway.

In the end, Caregiving Experts offers a rare blend of compassionate, capable caregiving and nimble operational responsiveness that can deliver outstanding outcomes for families who value person-to-person partnerships and rapid response. When leadership stability and predictable scheduling are assured, this agency stands out as a superior choice for in-home support that truly feels like a trusted extension of the family. For families with tighter tolerance for scheduling variability or who require a more standardized, cost-predictable model, it is wise to compare alternatives and lock in terms that guarantee steady weekend and weekday coverage. The right fit will be the option that preserves the client's dignity, signals reliability in every interaction, and keeps families confidently in the loop at all times.

This part of Livonia, Michigan offers a wide range of amenities and services that may be appealing for senior living. There are several pharmacies in the area, making it convenient to access medication and health supplies. Additionally, there are cafes, restaurants, and theaters nearby for entertainment and social activities. Several physicians' offices are also located within a short distance, providing easy access to medical care. The presence of parks offers opportunities for outdoor recreation and relaxation. In terms of transportation options, car rental services are available for convenience. Overall, this area provides a mix of essential services and recreational opportunities that could make it a comfortable choice for senior living.

Pharmacies

• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.4 miles)

Cafes

• Biggby Coffee of Westland (1.2 miles)
• Starbucks (4.1 miles)
• Tim Hortons (6 miles)
• Panera Bread (6.8 miles)
• Tim Hortons (7 miles)
• Starbucks (8.1 miles)
• Qahwah House (8.2 miles)

Theaters

• Emagine Theatres (1.7 miles)
• Phoenix Theatres Laurel Park Place (5.1 miles)
• Riviera Cinema (8.3 miles)

Restaurants

• McDonald's (2.5 miles)
• Leo's Coney Island (3 miles)
• Black Rock Bar & Grill (3.1 miles)
• Barrio Cocina Y Tequileria (4.2 miles)
• Culver's (4.3 miles)
• Jimmy John's (4.4 miles)
• The Halal Guys (4.9 miles)

Physicians

• Fairwood Medical (2.7 miles)
• Mendelson, Jeffrey D, Md - Mendelson Orthopedics (3.6 miles)
• Livonia Dermatology (3.6 miles)
• Partners In Internal Medicine (3.8 miles)
• Pinkney, Greenbaum, MacFarland, and Timpner, DDS (3.9 miles)
• Parkview Professional Building (3.9 miles)
• Garden City Hospital Medical Office Building (4.3 miles)

Parks

• Garden City Park (3.1 miles)
• Paul Revere Park (3.6 miles)
• Heritage Park (5.4 miles)
• Plymouth Township Park (5.6 miles)
• Flanders Park (7.4 miles)
• canton independance park Field 5 (7.5 miles)
• Rotary Park (8.2 miles)

Hospitals

• Trinity Health Wound Care - Livonia Hospital (3.7 miles)
• Oakwood Annapolis Hospital (5 miles)
• Botsford Hospital (8 miles)

Places of Worship

• Muslim Community of Western Suburbs (3.9 miles)
• Ward Church (5.4 miles)
• Church of the Divine Child (6 miles)

Transportation

• Avis Rent A Car (6.1 miles)
• Budget Rent A Car (7.9 miles)
• Hertz Rent A Car (7.9 miles)
• Enterprise Rent-A-Car (8 miles)
• National Car Rental (8.1 miles)
• DTW Delta Cargo (8.1 miles)
• Concourse D (8.4 miles)