Home Helpers and Direct Link

66707 Van Dyke Road, Washington, MI 48095

For more information about senior living options: (844) 490-3973

3.3 from 3 reviews
5 stars
1
4 stars
1
3 stars
0
2 stars
0
1 stars
1

Pricing

When evaluating the costs for Home Helpers and Direct Link compared to both Macomb County and the broader state of Michigan, it's evident that their pricing is quite competitive. For semi-private rooms, Home Helpers and Direct Link charge $2,700 per month, which is significantly lower than the county average of $3,232 and the state average of $3,191. This trend continues with private rooms where their rate of $3,000 also undercuts both Macomb County's rate of $3,567 and Michigan's state average of $3,675. Overall, these figures suggest that Home Helpers and Direct Link offer an appealing financial option for those seeking residential care services in this region.

Room TypeHome Helpers and Direct LinkMacomb CountyMichigan
Semi-Private$2,700$3,232$3,191
Private$3,000$3,567$3,675

Overall Review

Pros

  • pro The people they sent out had no experience and that reflected why there was no control of what was going on.
  • pro Sitting there with a Slurpee on the couch on the phone didn't work for me.
  • pro Responding 'I'm too short" when asked to clean a shelf?? Get a chair!!!
  • pro I'm with a service now I wouldn't trade for the world.
  • pro Talked with Anne Marie, she was very helpful and encouraging.
  • pro Great company to work with.
  • pro We like them, she likes them found a great match.

Cons

  • pro The people they sent out had no experience and that reflected why there was no control of what was going on.
  • pro Sitting there with a Slurpee on the couch on the phone didn't work for me.
  • pro Responding 'I'm too short' when asked to clean a shelf?? Get a chair!
  • pro I wouldn't trade them for the world.
  • pro The service lacked control and professionalism.
  • pro The previous company's employees lacked experience and proper work ethic.

Review

In a recent series of reviews, it became evident that the lack of experience within the team sent out by a particular company had resulted in a lack of control over various situations. From the comfort of their couches, slushie in hand and glued to their phones, these inexperienced individuals struggled to effectively handle tasks. One reviewer expressed frustration at receiving a response along the lines of "I'm too short" when asking for assistance with cleaning shelves, suggesting that a simple solution like providing a chair could have easily resolved this issue.

However, not all experiences were negative. Another reviewer shared their positive encounter with Anne Marie from an alternate service. Her helpfulness and encouragement left a lasting impression on them. Recognizing their sister Peggy's need for a no-obligation home assessment, they decided to consult her before proceeding further.

Overall, despite the initial frustrations faced due to inexperienced personnel and the lack of control maintained over operations, some reviewers have found solace in switching to alternative services. The mentioned exchange with Anne Marie instilled confidence in one reviewer, ultimately leading to their satisfaction with the new service provider.

It is clear that different companies offer varied levels of proficiency and expertise. While some struggle with maintaining control and fail to address simple issues like height limitations, others prioritize customer satisfaction through competent staff who provide helpful guidance. This stark contrast highlights the importance of thoroughly researching and selecting service providers that cater to individual needs.

By discussing experiences involving both positive and negative encounters, it becomes evident that finding the perfect match is crucial when choosing such services. Whether it be through personal recommendations or online research, gathering information about prospective companies is vital in ensuring a satisfactory outcome.

In conclusion, while one company fell short in terms of providing experienced individuals who could efficiently manage various tasks and maintain control over operations, another service emerged as a source of relief for dissatisfied customers. Through interactions with knowledgeable representatives like Anne Marie, clients felt encouraged and supported in making decisions regarding home assessments. It is essential for individuals to explore all available options and select a service provider that meets their specific requirements to avoid pitfalls and ensure a positive experience.

Description

The assisted living community in Washington, MI is conveniently located with several amenities and services available nearby. Residents can enjoy the ease of having 1 cafe and 7 restaurants in close proximity, offering a variety of dining options for socializing or enjoying a meal out. For those who enjoy spending time outdoors, there is 1 park nearby where residents can take leisurely walks, relax, or participate in outdoor activities.

Healthcare needs are also well catered for with 3 pharmacies and 7 physicians located conveniently nearby. This ensures that residents have easy access to medication and healthcare services when needed.

In terms of transportation, there is 1 transportation option nearby, providing convenience for residents to travel to appointments or engage in recreational activities outside the community.

Overall, this assisted living community offers a range of amenities and services nearby that enhance the quality of life for its residents. Whether it's dining out, enjoying nature, managing healthcare needs, or getting around town, everything is within easy reach at this location in Washington, MI.

Nearby Places of Interest

Restaurants

  • Wendy's (0.1 miles)
  • Art & Jakes Sports Grill Washington (0.5 miles)
  • Thee Office Pub & Cookery (1.2 miles)
  • Washington Grill (1.2 miles)
  • Bar Verona (4 miles)
  • Brown Iron Brewhouse Washington Township (4.7 miles)
  • Jake O'Malley's Irish Pub (4.8 miles)

Physicians

  • Michigan Orthopedic & Spinal Surgery (0.9 miles)
  • Romeo Family Health Care (1 miles)
  • Romeo Family Medical (1 miles)
  • Roland Stanley S DO (1.1 miles)
  • Romeo Medical (1.3 miles)
  • Gregory E. Gould, DO PC (3.6 miles)
  • Henry Stephen, DDS (4.2 miles)

Pharmacies

  • Romeo Plank Pharmacy (1.1 miles)
  • Rite Aid (1.8 miles)
  • Meijer Pharmacy (4.9 miles)
  • Walgreens (5.1 miles)
  • Epic Pharmacies (6.4 miles)
  • CVS Pharmacy (7 miles)
  • Kroger Pharmacy (7.3 miles)

Cafes

  • Tim Hortons (1.3 miles)
  • The Hot Spot Coffee (9.1 miles)

Transportation

  • Romeo Airport (D98) (2.3 miles)

Parks

  • Gilcher Park (2.6 miles)
  • River Bends Park (5.2 miles)
  • Stony Creek Nature Center (5.8 miles)
  • Mae Stecker Park (7 miles)
  • Armada Village Park (7.8 miles)
  • Addison Oaks County Park (7.9 miles)
  • CRC Park (9 miles)

Places of Worship

  • St Peter Lutheran Church (7.5 miles)
  • First Congregational Church (9.5 miles)
  • Shelby Bible Church (9.6 miles)

Theaters

  • Emagine Macomb (7.9 miles)

Hospitals

  • St John Medical Center (8.6 miles)

Frequently Asked Questions

How much does it cost to live at Home Helpers and Direct Link in Washington, MI?
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