45510 Kensington St, Utica, MI 48317
For more information about senior living options: (844) 490-3973
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The collection of experiences shared by residents paints a complex portrait of a community that has its notable strengths but also significant, ongoing challenges. On the positive side, several reviewers highlight appealing amenities and service in certain areas, notably the food. Compliments about the kitchen emphasize a great chef and friendly staff, and one reviewer even notes that the food is "awesome" and that the team is "friendly." For those who value proximity to everyday conveniences, the location is described as convenient - close to main roads and a variety of stores - without being uncomfortably close to them, and there are mentions of year-round community activities that add a social element to living there.
However, beneath these favorable notes lies a persistent current of everyday problems that appear to recur across multiple residents' experiences. A recurring theme concerns the office staff and property management. One reviewer urges that, whenever dealing with office personnel, conversations should be recorded and thoroughly documented, signaling a lack of trust and a belief that communication with management can be difficult or unsatisfactory. This sentiment is echoed by another speaker who describes frequent harassment over "the rules and regulations" and characterizes interactions as rude whenever contact is made with the office. The sense of frustration is clear: after eight years of residence, this individual feels targeted and disagrees with how rules are enforced and communicated.
Another major thread centers on the condition and upkeep of the community itself, especially the outdoor spaces and the environment around the property. There is strong dissatisfaction with the community gardens: they "used to be quite lovely," but the gardens are not tended anymore, volunteer engagement has dwindled, and the result is a noticeable decline in upkeep. The broader outdoor area is also described as less cared for, with trash described as "everywhere" and a lack of public trash cans contributing to a litter problem. The reviewer repeatedly notes constantly picking up litter - items like pop cycles sticks and paper - indicating that maintenance of common areas has become a problem and a personal burden for residents who care about the neighborhood's appearance and cleanliness.
Personal anecdotes further illustrate the complex experiences of residents. One homeowner recounts a specific incident: after refurbishing an antique gliding swing, they placed it outside their back door, only to have groundskeeping remove the item and compact it as trash before providing any notice. This experience, followed by moving shortly after, shapes a sense of being undervalued and misunderstood by management. The sentiment is stark: these actions contributed to a feeling of decision-making being disconnected from residents, and the eventual move was framed as a relief, with an apparent sense of improvement in life after leaving the property.
There is also a striking division of opinion when it comes to health and safety. A separate, vehement entry details a unit with mold and water leaks, with the resident asserting that management and the property's operator - specifically a named firm and individuals - failed to address the problem adequately. The resident describes prolonged exposure to mold spores, a chronic cough in a toddler, and a two-year-old living in an environment they say is unsafe. Communication attempts - emails, letters, voicemails - are said to have gone unanswered; their assessment is that management offers only temporary fixes rather than addressing the root cause. Names surface in this account: Val and Rodger Hall from Kirkpatrick as points of contact who allegedly do not respond, and there is a claim that inspections are conducted by someone who is not licensed by the state of Michigan, with "Lynette the manager" used to confirm opinions. Mold tests from two separate mold companies confirmed the presence of spores, and the resident reports being displaced from their home with no satisfactory resolution.
In addition to mold and licensing concerns, the same reviewer describes a broader pattern of neglect and disruption, including earwig infestations inside the unit. The combination of health hazards, perceived neglect, and unresponsiveness from the management team paints a picture of a property where serious maintenance and safety issues feel sidelined or insufficiently addressed. The reviewer's final judgment - "Place is a joke, run and keep running!" - caps a narrative of deeply troubled experiences that stand in stark contrast to the moments of praise for location, amenities, and even some staff.
Despite these heavier concerns, the community does show evidence of ongoing social and educational benefits when viewed through the lens of other residents. The mention of "awesome schools" reinforces that the area offers strong educational opportunities, and the proximity to major roads and stores provides practical convenience. The presence of year-round community activities also suggests a culture of engagement and social life that could be appealing to families and long-term residents alike. Taken together, these notes hint at a community with real strengths in education and social programming, offset by serious, persistent issues in management, maintenance, and residential well-being.
In the end, the reviews present a nuanced portrait: a place that can be quite appealing - thanks to its food, a supportive local environment, and convenient location - yet one that is marred by ongoing problems with management responsiveness, maintenance, and health/safety concerns. For potential residents, the picture is not one-dimensional. It may come down to weighing the value of the social and culinary perks against the seriousness of the reported mold, the perceived lack of accountability from the management company, and the daily reality of living in an environment where community upkeep and open communication appear to be inconsistent.
Village Square Co-Operative located in Utica, MI is a vibrant and convenient assisted living community surrounded by various amenities essential for a comfortable and fulfilling lifestyle. Situated in a bustling neighborhood, residents have the opportunity to explore their surroundings and engage in numerous activities.
For those who enjoy dining out or trying new cuisines, they will be delighted by the abundance of restaurants nearby. With 32 dining options to choose from, residents can satisfy their cravings and socialize with friends and family over delicious meals.
Nature enthusiasts will find solace in the proximity of five parks nearby. These green spaces provide serene environments perfect for walks, picnics, or simply appreciating nature's beauty. The parks offer opportunities for outdoor recreation and exercise, promoting an active and healthy lifestyle among residents.
The convenience of having 15 pharmacies nearby ensures that residents can easily access necessary medications or healthcare supplies without traveling far. Moreover, Village Square Co-Operative boasts close proximity to 15 physicians, ensuring residents have easy access to medical professionals when needed.
Residents seeking spiritual fulfillment will appreciate the presence of two places of worship within the vicinity. These places offer a sense of community and provide opportunities for religious services, gatherings, or personal reflection.
In terms of entertainment, the community is surrounded by three theaters. Whether it be enjoying a live performance or catching the latest movies on the big screen, residents can immerse themselves in various forms of art and culture without venturing too far from home.
Lastly, the presence of one hospital nearby brings peace of mind to both residents and their families. In case of emergencies or medical care needs, prompt assistance is readily available within close reach.
Overall, Village Square Co-Operative offers its residents an engaging living experience surrounded by countless amenities catering to their diverse needs. From culinary delights to recreational activities and easy access to essential services such as pharmacies and physicians – this assisted living community provides a comfortable and enriching environment for its residents.
Village Square Co-Operative is located at 45510 Kensington St, Utica, MI 48317 in Oakland County, Michigan
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