3786 Glen Haven Road, St. Joseph, MI 49085
For more information about senior living options: (844) 490-3973
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Yvonne is loving and truly cares about each resident. The Haven AFC team, especially Yvonne, treats residents like family. The atmosphere is clean, happy, and above all, safe. Yvonne is described as the best and consistently goes above and beyond. LaShunda is caring and supportive on weekends. The staff are very nice and attentive to residents' needs. Haven AFC provides 24-hour care, medication management, and regular onsite visits from a nurse practitioner and a psychiatrist. Families feel at ease knowing their loved ones are in great hands. The food is homemade, tasty, and contributes to a warm, home-like feel. Yvonne keeps families updated and is always available to address concerns.
The facility has dirty, smelly conditions with piss and dirty diapers left in a trash can with no lid. There are residents who pose threats to themselves and to other residents, creating a violent environment. Staff cannot handle four severely mentally ill residents around the clock and cannot handle requests for assistance. The staff tells most residents wearing diapers to change them without cleaning up after residents. Families drop off residents to rot and die; these are children of abusive parents. Residents run away because staff must watch the mentally ill, so they walk out the door. A resident walked across the street and the owner brought him back yelling. There are too many unstable people in here, making it unsafe. The bathrooms are dirty; it's a disaster. The owner does not care. Meals are small and poorly prepared: generally uncooked, cold, and insufficient; lunch and dinner are half a bowl of soup. Residents go to bed hungry with only three cookies for snacks.Across Ridgeway, one resident paints a bleak picture of a local facility, describing it as a place that feels unsafe, unsanitary, and severely overwhelmed. The account speaks of overcrowding - far beyond what is allowed - combined with the presence of four very unstable, mentally ill residents who require round-the-clock attention. Reportedly, staff cannot keep up, and basic needs go unmet: meals arrive cold and underportion, servings are small, and even the bathrooms are described as dirty. Diapers and waste are left in trash cans without lids, and the smell and mess contribute to a sense of chaos. The complainant recalls disturbing situations where residents who needed supervision could wander, and one owner allegedly reacted harshly when a resident was brought back by a caregiver. The reviewer claims to have gathered photos and videos and submitted them to the state along with multiple complaints, expressing a deep concern for safety and overall care. In short, for this individual, the experience was marked by neglect, insufficient food, and a sense that the facility was at or beyond its capacity, with little accountability from the leadership.
Against that troubling backdrop, several other families describe Haven Adult Foster Care - often referred to in reviews as Haven AFC or Haven House - as a very different kind of place. Their narratives emphasize warmth, cleanliness, and a home-like atmosphere that stands in stark contrast to the concerns raised in Ridgeway. These reviewers repeatedly highlight the presence of a dedicated, hands-on leader in Yvonne, who is identified as the head caregiver or house manager across multiple Haven properties. They describe Yvonne as a beacon of compassion and reliability, someone who treats residents like family and keeps the lines of communication open with families. For families who are new to the process of placing a loved one in care, this consistency and approachable leadership appears to provide a much-needed sense of safety and trust.
Several testimonials focus on the level of care and the ease of access to medical oversight at Haven AFC. Families speak highly of 24-hour care, medication management, and regular onsite visits from a nurse practitioner and a psychiatrist. This level of medical attention, they say, helps families feel confident that their loved ones are monitored closely and that changes in health or mood are addressed promptly. The care teams are described as attentive and collaborative, with ongoing updates provided to families so they never feel out of the loop. One reviewer notes that the home's atmosphere is not only clean but happy and safe, and that Yvonne maintains strong, caring relationships with all the women who reside there.
Food and daily routines also come up in these positive reviews, with several reviewers recounting the comforting, home-cooked meals and the appealing aromas that greet residents and visitors alike. The sense of routine and reliability appears to be a hallmark of Haven AFC, where family members report frequent communication and transparent management. In some reviews, visitors - whether family members or friends - are encouraged to come by and participate in the care process, reinforcing a sense of community and involvement that many families value highly when choosing a care setting for a loved one.
Within the Haven family, more testimonials accentuate Yvonne's impact across different homes. One reviewer praises the way Yvonne stays in touch, providing updates as often as desired and always responding quickly to concerns. The sentiment that "Yvonne goes above and beyond" recurs, painting a portrait of a manager who genuinely invests in residents' well-being. The positive feedback frequently mentions not only the cleanliness and safety but also the compassion with which staff treat residents, describing the environment as welcoming and respectful of each person's dignity. Weekend support is highlighted as well, with staff like LaShunda stepping in on weekends to continue the same level of care and kindness.
Beyond Haven AFC, another name surfaces in these mixed reviews: Griffith House. Here too, the praise centers on the same core strengths attributed to Haven - cleanliness, a family-like atmosphere, and a staff that genuinely cares for the residents' needs. Yvonne's leadership is repeatedly cited as a key factor in the high-quality experience, with families noting that the staff listens, communicates, and responds with warmth and professionalism. Reviews consistently describe the home as well-kept, with food prepared in a home-style manner and a sense that the residents are treated with personal attention and respect. In one set of notes, a reviewer specifically highlights the reliability and responsiveness of Yvonne, who is portrayed as someone who maintains a strong relationship with families while ensuring that the residents receive attentive, individualized care.
Taken together, the collection of experiences presents a complex picture: one account from Ridgeway paints a scene of overcrowding, neglect, and safety concerns, while a substantial body of positive testimonials emphasizes Haven AFC, Haven House, and Griffith House as caring, well-run environments where residents receive comprehensive, family-centered care. The latter group attributes much of their positive experiences to the leadership and compassion of Yvonne, along with a team of workers who prioritize cleanliness, consistent communication, and a steady medical oversight model. For families evaluating care options, these narratives suggest that the quality of care can vary significantly between locations, even under the umbrella of similar-sounding names, and underscore the importance of personal visits, querying specifics about occupancy, hygiene, safety protocols, and the availability of medical professionals.
If you're considering care options for a loved one, these reviews illuminate two important themes to keep in mind: ensuring safety and cleanliness, and verifying ongoing communication and medical oversight. The Ridgeway account emphasizes the consequences of overcrowding and neglect, while the Haven and Griffith House experiences highlight what well-run facilities can look like - home-like environments, attentive staff, transparent updates, and strong leadership. Prospective families are encouraged to visit in person, ask detailed questions about staffing ratios, meal quality, medication management, and emergency procedures, and examine recent state reviews or complaints to form a well-rounded view. The stories you've shared collectively point to a crucial takeaway: the right fit depends on a facility's capacity to provide safe, compassionate, and consistent care, guided by accountable leadership and a culture that treats residents like members of a family.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
South Bend Regional (25 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Glen Haven Adult Foster Care is an inviting and comfortable assisted living community located in the charming town of St. Joseph, MI. Our community offers a range of amenities to ensure that our residents have everything they need for a fulfilling and enjoyable lifestyle.
Residents can gather and socialize in our spacious dining room, where delicious meals are served daily. Each living space is fully furnished, providing a cozy and home-like atmosphere. Our well-maintained garden offers a peaceful outdoor space for residents to relax and enjoy fresh air.
At Glen Haven, we understand the importance of cleanliness and offer comprehensive housekeeping services to keep our community tidy and comfortable. We also provide move-in coordination assistance to facilitate a smooth transition for new residents.
For convenience, we offer telephone services as well as Wi-Fi/high-speed internet access throughout the community. This enables residents to stay connected with loved ones and engage in online activities at their leisure.
Our dedicated care staff is available to assist residents with various activities of daily living, including bathing, dressing, and transfers. We also work closely with healthcare providers to ensure that each resident's specific needs are met. For those with diabetes or special dietary restrictions, we provide specialized meal options tailored to their needs.
Transportation arrangements can be made for medical appointments, ensuring that residents have easy access to necessary healthcare services. Additionally, our community is conveniently located near numerous cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals, offering a variety of nearby recreational activities and amenities.
To promote an active and engaging lifestyle for our residents, we organize scheduled daily activities designed to stimulate both the mind and body.
Glen Haven Adult Foster Care provides a warm and supportive environment where seniors can maintain their independence while receiving personalized care services.
Glen Haven Adult Foster Care is located at 3786 Glen Haven Road, St. Joseph, MI 49085 in Berrien County, Michigan
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