Orchard Manor AFC

Pros

• The administrator is very nice and genuinely cares about the residents.
• Residents enjoy social activities such as bingo, Pokeno, and field trips, and feel less lonely.
• The activities department keeps residents engaged with field trips and games.
• The facility is clean and friendly, with staff who are accommodating and informative.
• The customer service is outstanding and truly cares about clients, often going above and beyond to ensure satisfaction.
• It is a welcoming establishment that families highly recommend.
• The administration has fostered an amazing and positive environment.
• The staff are friendly, knowledgeable, and attentive to residents' needs.
• The facility is a wonderful nursing home with a modern, clean, and well-organized environment.
• Wound care specialists and care teams are described as caring, compassionate, and skilled, with Geia highlighted as exemplary.

Cons

• The reviewer described the Orchard Samaritan rehab on Connor's as "a dump."
• The wheelchairs reportedly don't have two legs.
• The food looked like it had been dragged.
• They took him to a doctor's appointment late and to the wrong facility.
• The staff were not taking care of residents very well; they seemed to be there for a paycheck, not to care for the patients.
• Neighborhood Rehab was described as very disappointed.
• They dumped his sister at Ascension St. John's emergency room when they didn't know what to do with her.

Review

There is a strong sense among residents and their families that Orchards of Samaritan is more than just a place to stay - it feels like a caring community where people truly matter. The administration, in particular, is repeatedly described as kind and genuinely concerned for the well-being of those who call the center home. One resident captures the sentiment succinctly: the administrator is "very nice, really cares about the residents." For many, this warmth translates into daily life that feels safe, respectful, and supportive, turning what could be a difficult transition into a welcoming chapter of life.

For many residents, life at Orchards of Samaritan marks a remarkable transformation. Before moving in, some lived alone in apartments and struggled to manage everyday tasks. The shift is palpable in the everyday activities that keep people engaged and connected. Residents enjoy social games like bingo and Pokeno, share conversations with neighbors, and participate in field trips and outings organized by the activities team. Fun and simple pleasures - playing with pool noodles, bowling, and other light-hearted activities - help stave off loneliness. And the benefits extend to basic daily needs: one resident notes that they weren't physically able to cook before, but now, "I'm eating like a King." The sense of being cared for extends to meals, routines, and the overall quality of life, which many residents describe as a meaningful improvement over their prior living arrangements.

Cleanliness, atmosphere, and an overall sense of well-being emerge as consistent themes in resident and family feedback. The environment is described as clean and friendly, with residents well cared for and staff who are accommodating and informative. The activities program stands out, offering trips, birthday and holiday celebrations, and live entertainment that keep life engaging and joyful. The consistency of good customer service is also emphasized - staff who truly care about clients and go above and beyond to ensure satisfaction. Across multiple voices, there is a recurring sense that this is a place that values people and treats them with respect, kindness, and dignity.

Many reviews highlight the people who make the difference - the administrators, nurses, CNAs, and activity staff who form the daily heartbeat of the facility. The overall tone is one of gratitude for attentive, professional, and compassionate care. Phrases like "Awesome administration," "great establishment," and "they truly care about their clients" underscore the sentiment that Orchards of Samaritan is more than just a building; it's a supportive community where staff take pride in creating a positive environment. The sense of teamwork and dedication is reinforced with anecdotes of workers who are described as friendly, welcoming, and easy to approach, making it easier for families to feel confident about their loved ones' care.

Family members repeatedly express deep appreciation for the care their relatives receive. One story speaks of a grandfather who arrived under long-term care and quickly showed improvement, with caregivers who are attentive and proactive. Another account highlights the cordial welcome received during tours, and the joy of seeing residents and staff enjoying music and other activities together. There are even vivid shout-outs to individual staff members - people who made a tangible impact on a patient's recovery process, offering encouragement like "One day at a time; you can do it." The wound care specialist affectionately referred to as Geia is singled out for her exceptional care and comforting, uplifting presence. Taken together, these stories paint a picture of a place where people feel seen, supported, and hopeful about rehabilitation and daily life.

However, not every experience at every location within the Orchards network carries the same warmth. A notable portion of the written feedback concerns a different facility, the Connor's location, where some visitors report significant concerns. One family member describes the bathroom as poorly maintained, notes that wheelchairs appeared to be lacking proper features, and complains about food quality. There are also accounts of missteps in medical coordination - late doctor appointments and a mix-up with a facility transfer that left a loved one in an unfamiliar setting. The perception in this account is that staff may be working for a paycheck rather than to care for patients, and the writer urges substantial improvements to safety, hygiene, and overall operations. Another visitor recounts a separate incident involving a rehab stay and an abrupt discharge to an emergency room, with a cautionary note to steer clear unless careful due diligence is performed. Taken together, these reviews present a cautionary counterpoint to the overwhelmingly positive experiences shared elsewhere, suggesting that experiences can vary by location and specific circumstances.

In the end, Orchards of Samaritan appears to be widely regarded as a place where care, cleanliness, and community come together to create a supportive living environment. The positive testimonials celebrate administrators and staff who treat residents with respect and compassion, engage them through a dynamic calendar of activities, and foster genuine connections with families. The most compelling narratives describe transformation, gratitude, and a sense of belonging - residents who feel safe, well-nourished, entertained, and valued. Yet, as with any large organization operating multiple campuses, there are differences in experience across locations, reminding prospective residents and families to investigate individual facilities, meet the teams, and ask detailed questions about care plans, cleanliness, and coordination of services. Overall, Orchards of Samaritan stands out for its people, its purpose, and its enduring commitment to treating residents like members of a caring community.

Pharmacies

• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (2 miles)
• Indian Village Market (2.5 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (3.8 miles)
• Walgreens (4 miles)

Restaurants

• Joseph's Coney Island (1.9 miles)
• Cadieux Cafe (2.9 miles)
• Fowling Warehouse (3.2 miles)
• Yemen Cafe (3.7 miles)
• Atwater Block Brewery (4.1 miles)
• McDonald's (4.3 miles)
• Subway (4.4 miles)

Places of Worship

• St Charles Church (2.7 miles)
• St John's Presbyterian Church (4.2 miles)
• Grosse Pointe United Methodist Church (4.6 miles)
• St Joan Of Arc Church (5.9 miles)

Parks

• Matthew C Patterson Park (2.8 miles)
• Windmill Pointe Park (3.4 miles)
• Belle Isle Park (3.7 miles)
• Valade Park (4.2 miles)
• William G. Milliken State Park and Harbor (4.6 miles)
• Center Line Memorial Park (6.7 miles)
• Palmer Park (7.2 miles)

Hospitals

• Select Specialty Hospital (4 miles)
• St John Hospital & Medical Center (4 miles)
• Henry Ford Medical Center (4.1 miles)
• Detroit Receiving Hospital (4.4 miles)
• DMC Heart Hospital (4.6 miles)
• Barbara Ann Karmanos Cancer Institute (4.6 miles)
• Harper University Hospital (4.7 miles)

Physicians

• Childrens Hospital Of Michigan Specialty Center - Detroit (4.4 miles)
• University Health Center (4.5 miles)
• Windsor Regional Hospital (6.3 miles)
• Pointes Allergy And As (7.1 miles)

Cafes

• The Bean Bar (5.4 miles)
• Tim Hortons (6.2 miles)
• Tim Hortons (7.1 miles)
• Tim Hortons (7.8 miles)