11500 Shoemaker St, Detroit, MI 48213
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A recent set of reviews paints a troubling picture of a senior living community that many expect to be a safe, comfortable home for older adults. The threads running through the comments describe a pattern of management problems that color every other experience there. Several residents and visitors report that the lobby and common areas carry a persistent odor, which adds to a sense that the physical environment is not being cared for with the attention one would expect in a place housing the elderly. The overarching tone is one of disappointment and concern, with expectations of decent oversight seemingly unmet across multiple facets of the operation.
In particular, the management team at the top is described in harsh terms. One reviewer accuses the person who runs the place of being disrespectful and, on multiple levels, threatening. More shocking to this account, the same person allegedly made a sexual advance toward the reviewer during a visit. The experience is conveyed as part of a broader pattern of behavior by leadership that leaves residents feeling unsafe and undervalued. Another voice echoes a similar sentiment, urging that the administration needs to "get on your job" and implying that the conduct of the leadership has become a barrier to the dignity and security residents deserve.
Safety and accessibility concerns loom large, especially for residents with mobility or medical needs. A specific case involves an elderly friend who lives in the building. This resident's family reports a chronic and frustrating delay in getting the telephone gate system activated so the gate can be opened from her apartment. The problem has persisted for more than a month, jeopardizing her ability to access her own building and, if a medical emergency arose, to be promptly reachable by caregivers or emergency services. The frustration is palpable, with the parent or family member vowing to escalate the matter to local media if the issue isn't resolved quickly. The fear here isn't just about inconvenience; it centers on real risk to health and safety for an 83-year-old resident who depends on reliable access to her home.
The complaints about pests and pests-related inspections add another troubling dimension. Several reviewers allege that units have suffered bed bugs for years, despite claims by management that inspections are routinely performed. The implication is that bed bugs persist because inspections are superficial - perhaps limited to peeking into a few units rather than conducting thorough checks of mattresses, bed boards, and other vulnerable areas, or engaging a professional pest control service across every apartment. Beyond bed bugs, residents report mice and ongoing pest pressure, which compounds concerns about living conditions in what should be a clean, well-maintained environment for seniors.
Maintenance and financial management accusations reinforce the sense that residents are paying for a service they're not consistently receiving. One reviewer notes a recurring claim of "we are broke with no money," which, in the view of tenants, contradicts the fact that seniors pay monthly rents. The same account points to recurring maintenance failures - such as the gate being repeatedly broken - while the owner seems slow to address the problem. The combination of costly rent and unresolved maintenance issues fuels a broader sense of mistrust toward the leadership and financial stewardship of the property. The reviewer even mentions planning to file formal complaints with HUD and to speak with the media, effectively signaling that the concerns are serious enough to seek outside oversight.
Amid this barrage of criticism, a few observations offer a faint counterbalance. One reviewer mentions visiting a conference at the property and finding it very clean with friendly staff in that moment, suggesting that not all experiences are uniformly negative. Another line of commentary invites readers to consider Detroit as a place to look for senior housing and presents this community as an option to explore. Taken together, these lighter notes imply that there are moments of normalcy and positive interactions within the building, even as the prevailing sentiment remains unsettled and critical.
Overall, the impressions conveyed by these accounts are of a community that has diverged from the expectations many families hold for senior housing. The combination of management conduct concerns, safety risks for elderly residents, persistent pest infestations, and repeatedly broken doors or gates that impede access all contribute to a cautious, alarmed view of living there. For anyone considering this community for a loved one, the message echoed in multiple voices is clear: proceed with extreme caution, verify the current state of operations, and seek out other options if possible. The explicit warning from viewers - "DO NOT MOVE HERE - find a better place to live" - is hard to ignore in the face of the described realities.
Mcauley Commons is an assisted living community located in the vibrant city of Detroit, MI. Situated in a convenient location, this community offers easy access to various amenities and services that enhance the quality of life for its residents.
Nature lovers will appreciate the five nearby parks, providing opportunities for leisurely strolls, picnics, and enjoying the fresh air. Those in need of medication or healthcare will find comfort in the presence of 11 pharmacies and two physicians nearby, ensuring quick and accessible medical assistance when needed.
Food enthusiasts will relish the culinary options available with 12 restaurants just a stone's throw away. From casual dining to fine dining experiences, residents can savor a variety of cuisines and enjoy meals out with friends and loved ones.
For those seeking spiritual guidance and solace, Mcauley Commons offers proximity to three places of worship. This allows residents to practice their faith and engage in religious activities within their own communities.
A key advantage for residents is the close proximity to eight hospitals. This ensures peace of mind knowing that emergency care is readily available should it be required. The accessibility to multiple healthcare facilities also makes routine medical check-ups and consultations convenient for residents.
Overall, Mcauley Commons provides its residents with a welcoming environment surrounded by numerous amenities that cater to their diverse needs. With an array of nearby parks, pharmacies, physicians, restaurants, places of worship, and hospitals, this assisted living community in Detroit truly offers convenience and support to enhance the well-being of its residents.
Mcauley Commons is located at 11500 Shoemaker St, Detroit, MI 48213 in Wayne County, Michigan
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