Omni Continuing Care
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5201 Conner, Detroit, MI 48213
For more information about senior living options: (844) 490-3973
Melinda, who answers the phone, is an asset to the facility, providing extremely polite and excellent customer service. Sherry, the Business Office Manager, is described as extremely informative and knowledgeable in her role. Tiffany, the Social Worker, is noted for being passionate and going above and beyond her job description to help residents. The administration appears to care when interacting with caregivers and shows a willingness to address concerns raised by families. The faculty and administration are recognized for being courteous and friendly in their attempts to handle needs.
The patients are often left unattended for extended periods after dialysis, leading to unnecessary pain and discomfort. The dietary options are poor, with high-sodium foods being served despite complaints about dietary restrictions. The advertised weekly activities are misleading, as there is little variety and they do not cater to the financial situations of many clients. The facility has a persistent odor of urine and feces, indicating inadequate hygiene standards. Patients have been found covered in dried feces, suggesting neglect in personal care. Staff members appear to be preoccupied with their phones rather than responding promptly to calls for assistance. There are reports of residents suffering physical injuries, such as bruises and black eyes, under the facility's care. Bugs have been found crawling in patients' beds, reflecting poor sanitation practices. Inappropriate handling of medical equipment was witnessed by visitors, raising concerns about staff training and patient safety.The reviews of the nursing facility paint a troubling picture of its operations and the care provided to residents. Many individuals have expressed their deep concerns regarding various aspects, including patient care, staff adequacy, dietary practices, hygiene standards, and overall management. Despite some positive experiences with select staff members, the overarching sentiment is one of disappointment and alarm.
One of the most pressing issues highlighted by multiple reviewers is the inadequate staffing levels that lead to poor patient care. Reports indicate that patients are often left unattended for extended periods following critical treatments such as dialysis. For instance, one review detailed an alarming situation where a patient completed dialysis around 2:50 PM but was not attended to until approximately 5:45 PM. This delay in post-treatment care can significantly impact the well-being of patients who require immediate attention to alleviate pain or discomfort associated with their treatment. Such negligence suggests a concerning disregard for patient needs and raises serious questions about the facility's ability to manage its staff effectively.
The quality of dietary services has also come under fire, with specific complaints regarding high-sodium diets being served to residents despite prior notifications about dietary restrictions. One individual described how their relative received meals containing hot dogs—known for their high sodium content—for weeks on end without any apparent intervention from dietary staff. The inconsistencies in meal planning not only jeopardize residents' health but also reflect poorly on the facility’s commitment to providing appropriate nutrition tailored to individual health requirements.
Moreover, claims about activity offerings within the facility appear misleading. While administrators assert that residents receive weekly activities designed for engagement and entertainment, many families have contested this narrative. One reviewer noted that their relative had access only to limited outings such as trips to a casino or park—activities which seem impractical as many residents lack disposable income for such excursions. This highlights a potential gap between administrative assurances and actual resident experiences, ultimately undermining efforts to enhance quality of life through recreational programming.
On top of these systemic issues exists a distressing concern over hygiene and cleanliness within the facility. Some reviews depicted a grim environment marked by unpleasant odors and unclean conditions; instances were reported where residents were found in compromising states due to inadequate personal care or lack of timely assistance from nursing staff. One visitor recounted visiting a friend who was discovered covered in dried feces—a situation indicating prolonged neglect—which raises significant alarm about basic caregiving standards being upheld at this facility.
While certain individual staff members have been acknowledged for their exceptional service—such as Melinda at reception or Tiffany, the dedicated social worker—these pockets of excellence seem overshadowed by broader systemic failures within the organization. The positive remarks about specific employees underscore an urgent need for greater investment in training and staffing across all departments in order to foster an environment where all caregivers understand their responsibilities towards residents comprehensively.
In conclusion, based on these reviews, it appears there is substantial room for improvement within this nursing facility when it comes to providing adequate care and ensuring safe living conditions for its residents. The recurring themes across various testimonials call into question whether administrative oversight aligns with actual resident experiences and safety protocols. Families seeking suitable places for their loved ones must approach this particular institution with caution based on accounts highlighting both careless treatment practices and deficiencies in meeting basic human needs.
136 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Omni Continuing Care in Detroit, MI is a vibrant and comprehensive assisted living community that provides exceptional care and an array of amenities to enhance the quality of life for its residents.
Residents can enjoy a wide range of amenities including a beauty salon for personal grooming needs, cable or satellite TV for entertainment, a computer center for staying connected, and a fully furnished living space for comfort and convenience. The community also offers various recreational spaces such as a gaming room, small library, fitness room, and outdoor areas including a garden.
For dining, residents can indulge in restaurant-style meals served in a spacious dining room. Special dietary restrictions are accommodated to ensure each resident's specific nutritional needs are met.
Care services at Omni Continuing Care are top-notch with 24-hour call system and supervision to ensure safety at all times. Trained staff members assist residents with daily activities like bathing, dressing, and transfers. Medication management is provided to ensure residents adhere to their prescribed treatments. A mental wellness program is available to support emotional well-being.
The community prioritizes resident transportation needs by providing non-medical transportation arrangement services as well as transportation to doctors' appointments. Move-in coordination assistance is also offered to simplify the transition process.
Engaging activities are plentiful at Omni Continuing Care with concierge services available to assist residents in planning outings and day trips. Fitness programs cater to physical wellness while resident-run activities encourage social interaction within the community. Scheduled daily activities provide opportunities for enrichment and enjoyment.
The community's convenient location offers easy access to essential services such as parks, pharmacies, physicians' practices, restaurants, places of worship, and hospitals.
Overall, Omni Continuing Care provides an enriching environment where residents receive personalized care while enjoying an active lifestyle with ample amenities and nearby resources for their convenience and well-being.
Omni Continuing Care is located at 5201 Conner, Detroit, MI 48213 in Wayne County, Michigan
Omni Continuing Care on seniors.fyi includes 3 photos including images showing building, architecture, entrance, exterior, tree, sidewalk, living room, fireplace, and more.
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