Talk to an advisor (866) 208-4318

Niles Pointe in Niles, MI

Niles Pointe is an assisted living community in Niles, MI.

Information last verified:

2433 Bond Street, Niles, MI 49120

For more information about senior living options: (866) 208-4318

3.9 from 66 reviews
5 stars
46
4 stars
2
3 stars
2
2 stars
0
1 stars
16

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2017Top 5% Senior Living Community in 2026

Add this award to your website

Overall Review of Niles Pointe

common 22 reviews mention this

Warm, helpful staff comes through

Residents and families repeatedly describe staff as welcoming, kind, and attentive.

Many reviews emphasize that staff are approachable and responsive to what residents need, with comments about being “always there,†providing great communication, and treating people with kindness and respect. Several families and visitors specifically call out feeling welcomed during events or visits, and a number of residents describe the care team as efficient and compassionate. A smaller set of reviews, however, raises concerns about unprofessional behavior and lack of follow-through, so staff quality can vary depending on experience.

common 10 reviews mention this

Activities help residents socialize

The community regularly hosts activities that residents and visitors can join.

Reviews frequently mention community events and ongoing activities, including religious and seasonal gatherings as well as group activities like Bingo and themed events. Families describe these events as helping residents feel connected, with one review also noting that staff bring activities even when a resident doesn’t feel like going out. The same theme shows up across both general visits and longer stays, suggesting activities are a consistent part of the day-to-day experience.

caveat 7 reviews mention this

Cleanliness is a mixed experience

Cleanliness is praised by some reviewers but criticized as unsafe by others.

Several reviews describe the facility as clean, well kept, and cared for, including comments about a clean environment and a bright, tidy setting. At the same time, multiple negative reviews describe issues like the facility being dirty or unsanitary, with some mentioning missed care that led to residents being left in soiled conditions. Taken together, cleanliness appears to depend on the reviewer’s timeframe and personal experience.

caveat 5 reviews mention this

Care response and meds can fall short

Some reviews report problems with timely help and medication management.

While many reviewers express confidence in the care provided, several critical reviews describe delayed responses after call buttons, including episodes where aides or nurses did not come for extended periods. A few reviews also mention medication problems such as meds not being given on time or being incorrect, along with confusion during end-of-life communication. These concerns point to potential gaps in consistency—especially during urgent moments.

differentiator 2 reviews mention this

Convenient to local hospitals

Location is described as convenient for hospital access.

At least one reviewer highlights that the community’s location makes it convenient because it’s close to a hospital. With multiple nearby hospital and medical options listed within a few miles, families may find it easier to get to appointments and care needs quickly.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • South Bend Regional (6 miles away) South Bend Regional (6 miles away)

Care Services

  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Wings Etc (1.1 miles)
  • Culver's (2.2 miles)
  • Taco Bell (2.3 miles)
  • Create (2.4 miles)
  • Tavern (2.9 miles)
  • Iron Shoe Distillery (3.3 miles)
  • McDonald's (3.7 miles)

Parks

  • Fulkerson Park (1.3 miles)
  • St Patrick's County Park (1.6 miles)
  • Riverfront Park (3.4 miles)

Pharmacies

  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.8 miles)
  • Walgreens (3.5 miles)
  • Walgreens (4.2 miles)
  • Rite Aid (5.6 miles)
  • Beacon Home Care (5.8 miles)
  • CVS Pharmacy (5.9 miles)

Hospitals

  • Clear Choice Adult Day (3.2 miles)
  • Lakeland Hospital - Radiology (3.2 miles)
  • Lakeland Hospital (3.2 miles)
  • Lake Region Medical Center (3.3 miles)
  • Healthwin Specialized Care (3.3 miles)
  • Lakeland Regional (4 miles)
  • Allied Physicians Surgery Center (5.7 miles)

Physicians

  • Great Lakes Gastroenterology (3.2 miles)
  • Asthma Allergy Centers of SW Michigan (3.3 miles)
  • Lakeside Urology (3.3 miles)
  • Lakeland Comprehensive Weight Loss Center (3.3 miles)
  • Lakeland General Surgery (3.3 miles)
  • South County Ent (3.3 miles)
  • Cardiology Southwest PC (3.3 miles)

Places of Worship

  • Christ the King Catholic Church (3.5 miles)
  • Hope Community Church (4.9 miles)
  • Morris Chapel (5.2 miles)
  • The Grotto (5.5 miles)
  • Basilica of the Sacred Heart (5.5 miles)

Cafes

  • Starbucks (4 miles)
  • Martin's Side Door Deli (5.8 miles)
  • Union Coffee House (6 miles)

Transportation

  • Atlantic Aviation (5.7 miles)
  • Nictd's South Shore - South Bend Airport (6.1 miles)
  • South Bend International Airport (SBN) (6.2 miles)

Frequently Asked Questions

Where is Niles Pointe?

Nearby Communities

  • Keystone Home

    Keystone Home

    Niles, MI

     
     

    pro Small, intimate setting with personalized care.

  • West Woods Of Niles

    West Woods Of Niles

    Niles, MI

    3.9 from 73 reviews
     

    pro Caring staff and engaging activities.

  • Westwood of Niles

    Westwood of Niles

    Niles, MI

    4.1 from 48 reviews
     

    pro Convenient access to dining, parks, healthcare, worship, and hospitals nearby.

  • Smith's Family Home

    Smith's Family Home

    Niles, MI

     
     

    pro Comprehensive ADL support with medical coordination and convenient access to nearby healthcare resources.

  • Blessed Home Afc

    Blessed Home Afc

    Niles, MI

    1.4 from 5 reviews
     

    pro Small, intimate facility with comprehensive memory care and 24/7 supervision.

  • Wedgewood Pines Assisted Lvng

    Wedgewood Pines Assisted Lvng

    South Bend, IN

    5 from 7 reviews
    $3,450 / month

    pro Affordable pricing compared to local and state averages.

  • Golden Oak Village

    Golden Oak Village

    South Bend, IN

    4.2 from 32 reviews
    $575 to $610 / month

    pro Strong management and maintenance with a peaceful atmosphere and engaging activities.

  • Woodland Terrace of Longmeadow

    Woodland Terrace of Longmeadow

    Niles, MI

    4.1 from 28 reviews
    $2,845 to $3,295 / month

    pro Beautiful, clean facility with friendly staff and engaging activities.

  • The Woodridge Village

    The Woodridge Village

    South Bend, IN

    4.3 from 36 reviews
    $2,900 to $4,500 / month

    pro Vibrant, home-like community with engaging activities and responsive, caring staff.

Related Resources

  • senior move managementSenior Transition Services: Understanding Their Role, Cost, and Importance

    Senior move management services assist older adults in the relocation process by providing emotional support and organizational help, addressing unique challenges like downsizing and moving from long-term homes. These specialists collaborate with real estate agents and manage logistics, making the transition smoother for seniors and their families.

  • independent living vs assisted livingExploring the Path to Senior Living: A Comprehensive Look at Independent Living and Assisted Living

    The article examines senior housing options, detailing the distinctions between independent living and assisted living, along with the emerging "independent assisted living" model that blends both approaches. It highlights the importance of assessing individual needs, preferences, and financial factors in making informed decisions about suitable living arrangements for seniors.

  • is assisted living tax deductibleIs Assisted Living Deductible on Your Taxes? Understanding the Complexities of Assisted Living Expenses and Deductions

    The deductibility of assisted living expenses on taxes hinges on factors like the individual's medical condition and service nature, typically requiring the resident to be "chronically ill" per IRS definitions. Taxpayers may deduct eligible medical expenses related to personal care services but generally not rent unless primarily for medical care, and they should maintain thorough documentation to support claims while considering itemizing versus standard deductions.

Call a senior care advisor