West Woods Of Niles

Pros

• The nurses and aides at the facility are kind and dedicated to providing the best care possible with the resources available to them.
• The activities director, Kara, is described as very kind, contributing positively to the residents' experience.
• Residents enjoy a variety of engaging activities, such as crafts, music, and Bingo, which enhance their daily life.
• The facility is well-lit with natural light, creating a pleasant and uplifting environment for residents.
• Many caregivers treat residents with patience and compassion, fostering positive relationships and rapport.
• Family members feel reassured knowing that their loved ones are receiving attentive care in a clean and orderly facility.
• Physical therapy staff are encouraging and patient, helping residents work towards regaining their independence.
• Overall, some family members express gratitude for the compassionate care their loved ones receive during difficult times at the facility.

Cons

• The facility treats their residents and staff like garbage, creating a depressing and outdated environment.
• There was a lack of communication between nursing staff, leading to inconsistent care for patients.
• Residents often had to wait excessively long for assistance after calling for help.
• The use of "diapers" for evaluation was degrading and not appropriate for the patient’s condition.
• Bed/chair alarms went unacknowledged or unchecked, raising concerns for resident safety.
• Staff appeared indifferent and overwhelmed, not genuinely caring about patient needs or accountability.
• The room temperature was consistently uncomfortable despite efforts to adjust it.
• There were alarming incidents where patients called for help but received no immediate attention from staff.
• The high cost of care at the facility was considered unreasonable and unaffordable by families relying on Medicare.
• Overall dissatisfaction with the level of care provided by some nurses, particularly regarding stroke patient management skills.

Review

The experience of families placing their loved ones in nursing homes and rehabilitation facilities is often filled with a mix of emotions, concerns, and conflicting opinions. The reviews reflect a spectrum of experiences at various facilities, highlighting both commendable staff efforts and significant areas requiring improvement.

A recurring theme is the performance and dedication of nursing staff. Many reviewers appreciated the kindness and efforts of individual nurses and aides, noting that these team members were doing their best under challenging circumstances imposed by upper management. For instance, Kara, an activities director at one facility, garnered praise for her kindness. However, there were also concerning criticisms regarding some nurses' abilities to properly care for patients with specific needs—like adequately propping up stroke patients—which suggests gaps in training or knowledge among certain staff members. One family even reported seeing their loved one neglected for extended periods during which essential medications were not administered.

Another poignant element revealed through the reviews is the emotional toll on families when they perceive inadequate communication between shifts or a lack of continuity in patient care. A reviewer shared their frustration over their father receiving treatment from different nursing staff daily, leading to inconsistent care routines that culminated in distressing situations such as delayed responses to call buttons. Inadequate communication can lead to feelings of neglect among residents and worry among family members who are concerned about their loved one's wellbeing.

The level of engagement offered by facilities appears to vary greatly as well. Some locations provide fantastic opportunities for socialization through organized activities like crafts, music sessions, and games such as Bingo—elements that contribute positively to residents' morale. Several positive accounts highlight the appealing environment where natural light floods dining areas and common spaces filled with flora and fauna outside—a stark contrast to more outdated facilities described as oppressive or depressing.

However, contrary comments came from those expressing dissatisfaction with general conditions within some facilities they experienced. Reports indicated instances where staff failed to respond timely to urgent requests for assistance or did not adequately support residents striving for independence post-rehabilitation—leading to calls for better staffing levels or more thorough oversight from management. One family articulated experiencing an overall sense of neglect which only exacerbated fears surrounding their loved one's health status.

When it comes down to choosing a facility based on costs versus quality received, financial aspects also play a significant role in families’ decisions on long-term care options. One reviewer remarked on exorbitant fees exceeding $7,000 per month—a price point that may become untenable once Medicare ceases coverage for continued stay or rehabilitation services required after an initial recovery period.

Finally, despite a range of despondent observations regarding specific institutions' operation policies noted by some families—including inadequate monitoring of patient welfare—there were glowing reviews praising others as extraordinary places where both the physical environment and caring personnel worked together harmoniously. Such contrasting perspectives serve as important reminders that while finding proper care can be fraught with challenges, there are still exceptional places committed to treating residents with dignity and compassion during vulnerable times in their lives.

In conclusion, caregivers considering placement options are encouraged to conduct thorough research into local facilities by reviewing feedback while weighing personal priorities pertaining not just to cost but overall caregiving quality available within each unique environment. Ultimately it becomes crucial for families grappling with difficult choices around eldercare needs—to search diligently until they find solutions meeting both emotional support requirements alongside trusted medical attention sought out for aging loved ones.

Parks

• St Patrick's County Park (1.1 miles)
• Fulkerson Park (1.5 miles)
• Riverfront Park (4.8 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• Walgreens (2.2 miles)
• Walgreens (3.4 miles)
• Walgreens (4 miles)
• Beacon Home Care (4.3 miles)
• CVS Pharmacy (4.5 miles)
• Walmart Pharmacy (4.7 miles)

Hospitals

• Clear Choice Adult Day (2.1 miles)
• Healthwin Specialized Care (2.3 miles)
• Allied Physicians Surgery Center (4.2 miles)
• Saint Joseph Reg Med Center (4.2 miles)
• Lakeland Hospital - Radiology (4.6 miles)
• Lakeland Hospital (4.6 miles)
• Lake Region Medical Center (4.7 miles)

Places of Worship

• Christ the King Catholic Church (2.1 miles)
• The Grotto (4.1 miles)
• Basilica of the Sacred Heart (4.1 miles)
• Islamic Society of Michiana (4.8 miles)
• Granger Community Church (4.8 miles)

Restaurants

• Wings Etc (2.2 miles)
• McDonald's (2.4 miles)
• Culver's (2.5 miles)
• McDonald's (3.3 miles)
• Bob Evans (3.3 miles)
• Culver's (3.4 miles)
• Taco Bell (3.5 miles)

Cafes

• Starbucks (2.7 miles)
• Martin's Side Door Deli (4.4 miles)

Physicians

• South Bend Clinic (2.9 miles)
• South Bend Clinic-Portage (2.9 miles)
• South Bend Clinic (2.9 miles)
• Indiana Eye Institute (3.2 miles)
• Portage Medical Group (3.3 miles)
• Northwest Family Medicine (3.5 miles)
• Michiana Gastroenterology (3.8 miles)