1147 Oakland Drive., Kalamazoo, MI 49008
For more information about senior living options: (844) 490-3973
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Dr. Anderson is described as amazing, and the staff are praised for peace and kindness toward patients. The staff are caring and empathetic. The program and staff are great, with a good staff-to-patient ratio and a high success rate. It provides a safe, supportive, and educational process to understand, treat, and stop addiction and its behaviors. The program helped a patient regain the ability to be a mom, marking a turning point with excellent therapists and case managers. The facility accommodated dietary needs and treated patients well.
The facility is described as NOT the place to go for safety or recovery. Staff allegedly allowed a sister to die on the bathroom floor for over an hour, with no one knowing or caring. Giselle Crespi died in the facility, and there were no phone calls, no visits, and no actions taken afterward. One reviewer claims Giselle would have left if she could, but trusted them and they took her life and did not care. The patient reportedly suffered, was barely fed, and was given more drugs instead of proper care. A patient experienced stomach pain and incontinence, and staff did not care. A reviewer says she begged to talk to a psychologist but was denied.There's a palpable sense of gratitude that threads through the recollections shared about Centerpointe Recovery Center. Across several notes, the people who wrote them describe a setting that feels like a place of patience, peace, and genuine care. Most of the accounts center on a key figure and a devoted team: Dr. Anderson, described as amazing and compassionate, and a staff that consistently earns praise for their kindness, empathy, and willingness to listen. The voices speak from the heart about the impact of a supportive environment during some of the hardest moments of their lives, and the messages are filled with thanks for the attention they received during their treatment journeys.
Within these messages, specific gratitude is directed toward Dr. Anderson and the supportive staff. One reader highlights Dr. Anderson in particular as a standout presence - female, described as amazing - and credits her and the staff with offering a level of peace and kindness that left a lasting impression. The appreciation is shown not just for medical care, but for the emotional calm and steady reassurance that accompanies the process of recovery. A separate note thanks several names - Johnathan, Amanda, Kylie, Renata - and signs off with a heartfelt thank-you, underscoring the sense of a close-knit, caring community built at the facility. Jennifer adds a personal touch with a simple, serene sign-off, expressing the enduring impact of those efforts.
Another deeply moving account emphasizes a turning point in life: after treatment, the writer says they gained the ability to be a mom again. They describe receiving the treatment they needed, along with support from a skilled therapist and a diligent case manager who helped them get on the right medications. The reviewer notes that they felt heard and cared for, which mattered just as much as the medical components of treatment. This narrative also points to long-term gratitude, describing their stay as a weekly commitment that lasted almost two years and still inspires a desire to express gratitude for what was learned, the relationships formed, and the relief found through the program.
A separate review rounds out the positive side with a succinct endorsement of the program itself. The author calls it a great program with a commendable staff-to-patient ratio and emphasizes a strong success rate. They describe Centerpointe as providing a safe, supportive, and educational process designed to help patients understand addiction and its behaviors, to treat them, and ultimately to stop the harmful patterns. The tone here is a clear recommendation, with the sense that the center offers a meaningful pathway for recovery that others should consider pursuing.
There are also more mixed and nuanced experiences captured in the set of reviews. One account reads as a grounded, practical reflection of a brief stay: the person was at Centerpointe for about three days and spent time engaging with fellow patients, sharing life stories, setting personal goals, and observing a busy, sometimes noisy daily rhythm. The reviewer notes that the staff facilitated a collaborative environment - this person's team took notes and worked together toward self-improvement, and they describe learning experiences around spirituality, mental health, and social challenges, all within a setting where staff managed daily routines like cooking. It's a portrayal of recovery as a shared, dynamic process, where learning happens through interaction and support.
Not every detail, however, is portrayed through a rosy lens. Another short entry mentions physical discomfort - stomach pain, bathroom issues, even incontinence - paired with a stark sentence that the staff "didn't care." This expresses a disappointment in the care experience, highlighting that some aspects of the stay fell short of the reviewer's expectations and needs, and suggesting that the handling of basic comfort and dignity can be a critical factor in how recovery is perceived.
Yet another note returns to a more positive, straightforward assessment: "This was a decent place to recover from and they treated me well. They even made accommodations for my way of eating." Here the emphasis is on respect for individual needs and dietary preferences, reinforcing the idea that personalized care and practical accommodations can significantly influence a patient's sense of safety and wellbeing during recovery.
The most intense and troubling portion of the collection comes from a review that tells a harrowing, emotionally charged story about safety and trust. According to the writer, this individual's sister died while at the facility - a traumatic claim that includes details about the sister lying on a bathroom floor for an extended period, with no intervention or contact to family. The reviewer accuses staff of neglect, describes a denial of access to psychological support, and alleges inadequate feeding or care, all of which culminates in a demand for accountability and justice. The language is urgent and passionate, reflecting a profound sense of loss and a belief that the facility failed to protect a vulnerable person. The reviewer states they have continued to seek justice and closure on behalf of the sister, stressing the ethical weight of these alleged failures and the lasting impact on the family left behind.
Taken together, these reviews present a spectrum of experiences at Centerpointe Recovery Center. On one end, there are powerful testimonials to compassionate, attentive care and meaningful personal breakthroughs. Patients describe moments of grace, professional guidance, and collaborative teamwork that helped them navigate the path to recovery, rebuild confidence, and reclaim aspects of their lives - like the ability to be present as a parent or to engage more fully in daily living. The presence of a trusted clinician, therapists, and case managers who listen and respond with empathy is consistently highlighted as a cornerstone of the positive experiences.
On the other end, there are clear warnings and severe allegations. A few reviews recount significant distress, suggesting that care fell well short of expectations and that safety and dignity were compromised. The most disturbing account centers on alleged neglect and a fatal outcome, with claims of inadequate medical attention and poor communication with family. These accounts serve as a stark reminder that recovery centers must be vigilant about patient safety, provide timely access to psychological support, and maintain transparent, responsive channels for families who seek closure and accountability.
Overall, the collection of voices illustrates how a recovery center can be a lifeline for some and a source of pain or risk for others. The threads of gratitude - toward Dr. Anderson, the caring staff, and the therapeutic teams - coexist with serious concerns about safety and care practices in at least one instance. The stories underscore the essential truth that recovery is deeply personal, and that the quality of relationships, the attentiveness of care, and the transparency and accountability of a facility can shape not only outcomes, but also the long arc of trust and healing for patients and their families.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kalamazoo County (4 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Centerpointe Recovery Center II is a welcoming and fully furnished assisted living community located in Kalamazoo, MI. Our residents will feel right at home with our range of amenities and care services designed to provide comfort and support.
Our spacious dining room offers a pleasant environment for residents to enjoy their meals, which are prepared by our trained staff according to special dietary restrictions if needed. Housekeeping services ensure that the community remains clean and well-maintained at all times.
For those who enjoy spending time outdoors, we have a lovely garden and outdoor space where residents can relax and socialize. Telephone and Wi-Fi/high-speed internet are available for residents to stay connected with friends and family.
We understand the importance of providing personalized care, which is why our compassionate staff assists residents with activities of daily living such as bathing, dressing, and transfers. Coordination with health care providers ensures that all medical needs are met, including medication management. Diabetes diets are accommodated to promote overall well-being.
Transportation arrangements are available for medical appointments, allowing residents to easily access necessary healthcare services. In addition, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals conveniently located near our community.
Engaging in daily activities is an integral part of maintaining a fulfilling lifestyle. At Centerpointe Recovery Center II, we offer scheduled daily activities that cater to different interests and preferences.
Overall, our assisted living community provides a comfortable and supportive environment where residents can receive personalized care while enjoying various amenities and convenient access to nearby establishments.
Centerpointe Recovery Center II is located at 1147 Oakland Drive., Kalamazoo, MI 49008 in Kalamazoo County, Michigan
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