Information last verified:
1145 Oakland Drive., Kalamazoo, MI 49008
For more information about senior living options: (844) 490-3973
The reviewer praises Dr. Anderson and the staff as amazing and notes the peace and kindness they provided. They express gratitude to Johnathan, Amanda, Kylie, Renata, and Jennifer. The program helped the reviewer regain the ability to be a mom, marking a turning point in her life. They were connected with a top therapist and case manager and started on the right medications. The staff listened to her and showed genuine care, and she met remarkable people among patients and staff. The program offers a safe, supportive, and educational process to understand and treat addiction, with a strong success rate and a good staff-to-patient ratio. The stay was a learning experience with opportunities to set goals and improve, and dietary accommodations were provided.
They claim Giselle Crespi died in the facility, and there was no phone call, no visit, and nothing was done afterward. They describe Giselle as lying on the bathroom floor for over an hour, with no one knowing or caring except her roommate. They say she was denied access to a psychologist and staff would not help her leave when she wanted to. They accuse the staff of barely feeding her and continuing to administer more drugs instead of providing proper care. They warn that this is not a safe place to seek care and advise others to avoid it.Centerpointe Recovery Center I is best suited for adults pursuing structured addiction treatment and recovery support, where a strong therapeutic alliance and active case management guide the course. The program emphasizes therapy, education, peer sharing, and a recovery-focused culture, with staff-to-patient engagement that many reviewers describe as substantial. The emphasis on spirituality, coping skills, and daily functioning suggests a focused, time-bound rehabilitation track rather than a long-term senior living arrangement. For families weighing options, this is a program designed to restore independence through treatment, not a residence intended for ongoing eldercare or daily medical supervision.
Explicitly, alternatives should be considered for seniors or loved ones needing continuous medical oversight, mobility support, or 24/7 supervision, situations where safety and predictable nursing response are non-negotiable. The most serious red flag in the available feedback is a death on site accompanied by reported neglect and delayed access to clinical help. That kind of incident is a decisive signal about safety culture and crisis management. For older adults, or for anyone with significant medical fragility, traditional assisted living or a rehab program with transparent safety protocols and verifiable incident reporting may be a far more appropriate fit.
On the upside, the care team appears repeatedly praised for genuine concern and expertise. The best reviews highlight a female physician, Dr. Anderson, and a dedicated staff who listen, care, and set achievable goals. Reviewers credit a favorable staff-to-patient ratio, a program that supports healing through therapy and life-skills work, and outcomes that translate into real-life gains, parents regaining their ability to care for children, better medication management, and a sense of being heard. For families prioritizing a compassionate, structured environment where progress is measurable and the human connection matters, these are substantial, persuasive strengths.
The most troubling notes center on safety and responsiveness. Reports describe neglectful or delayed responses in critical situations, a lack of timely medical attention for urgent needs, and experiences that left a sense of betrayal and unresolved grief. In addition, mentions of a busy, noisy setting can erode the restorative quiet essential to recovery for some residents. Taken together, these accounts create a profile of a facility where the therapeutic potential is high, but the risk envelope is unacceptably wide for anyone prioritizing safety, predictability, and transparent accountability.
The practical takeaway is clear: the positive clinical and relational strengths can justify a pathway into treatment for those without severe medical risk, provided there is rigorous oversight and a proven track record of safety. Families should demand concrete assurances, written safety protocols, current staffing rosters, incident logs, and a candid plan for crisis intervention, before committing. If assurances are lacking or if leadership cannot demonstrate credible steps to prevent and respond to emergencies, alternatives with stronger safety reputations should be pursued. When the program can pair its strong therapeutic approach with verifiable safety controls, it becomes a viable, recovery-focused option worth considering.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kalamazoo County (4 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Centerpointe Recovery Center I in Kalamazoo, MI is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The center provides fully furnished accommodations with a cozy dining room where residents can enjoy delicious and nutritious meals prepared by skilled staff. Housekeeping services are also available to maintain a clean and tidy living environment.
The community boasts a beautiful garden and outdoor spaces where residents can relax, socialize, or engage in recreational activities. For convenience, telephone services and Wi-Fi/high-speed internet are provided to keep residents connected with their loved ones.
At Centerpointe Recovery Center I, residents receive comprehensive care services tailored to meet their individual needs. Trained caregivers assist with activities of daily living such as bathing, dressing, and transfers, ensuring the safety and comfort of each resident. The center also coordinates with health care providers to ensure seamless medical care management for residents. Additionally, medication management is provided to ensure proper administration of medications.
Dietary needs are carefully catered to at the center, including diabetes diets and special dietary restrictions. Skilled staff prepare and serve meals that not only meet these specific requirements but are also tasty and enjoyable for residents.
Transportation arrangement for medical purposes is offered, ensuring residents have access to necessary healthcare appointments. Scheduled daily activities provide recreational opportunities for social engagement within the community.
The surrounding area offers convenience as well, with several nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, transportation options, and hospitals. This allows residents easy access to various amenities beyond the community itself.
Centerpointe Recovery Center I in Kalamazoo is dedicated to providing a comfortable and supportive environment where seniors can thrive while receiving personalized care services tailored to their unique needs.
Centerpointe Recovery Center I is located at 1145 Oakland Drive., Kalamazoo, MI 49008 in Kalamazoo County, Michigan
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