1145 Oakland Drive., Kalamazoo, MI 49008
For more information about senior living options: (844) 490-3973
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Dr. Anderson is amazing. The staff are caring and empathetic. The program provides the needed treatment and connects clients with skilled therapists and case managers. The center is highly recommended. The program provides a safe, supportive, and educational process for understanding and treating addiction. The center accommodates dietary needs. The stay fosters sharing of life stories, teamwork, and goal-setting for personal improvement. Former clients express lasting gratitude for the care they received.
The reviewer claims this is not a safe place to go and that staff allowed a sister to die there, with no phone calls, no visits, and no accountability. The reviewer asserts that Giselle Crespi died in the facility and that no one cared, leaving her family without closure. The reviewer accuses the staff of neglect, noting that she was barely fed and repeatedly given more drugs. The reviewer states that Giselle was denied access to a psychologist and did not receive proper mental health support. The reviewer describes the runaround given when seeking closure and information, suggesting a lack of transparency. The reviewer claims basic care was not provided, including failures related to incontinence.The collection of voices paints a portrait of a recovery community that has meant a great deal to many people, anchored by a compassionate team and a sense of peace during some of the toughest times. One recurring thread centers on Dr. Anderson, described as remarkable, whose presence alongside the rest of the staff is said to have carved out a space of calm and care that stays with patients long after their stay ends. The gratitude runs through multiple notes, with individuals naming staff and fellow participants - Johnathan, Amanda, Kylie, Renata, and Jennifer among them - who contributed to a supportive environment where kindness and understanding were part of the daily routine. For some, the experience became a source of lasting solace, a beacon amid hardship that offered a safe harbor in the storm of addiction and recovery.
Another account highlights the life-changing potential of the program. A mother recounts how treatment enabled her to reclaim her role and responsibilities, ultimately allowing her to be a mom again. She emphasizes the comprehensive approach she received: effective treatment, a top-tier therapist, a capable case manager, and the right medications, all of which together helped her feel heard and cared for. The sentiment is deeply personal: the staff's empathy and attentiveness mattered, and the positive impact of the experience continues to resonate nearly two years later. In this narrative, the combination of clinical care and genuine human connection appears to be a pivotal turning point.
There is also praise for the program's structure and philosophy. Reviewers describe a well-organized system with a strong staff-to-patient ratio, a safe and supportive environment, and an educational framework that helps people understand addiction, its behaviors, and ways to stop them. The overall impression is one of professionalism and effectiveness, with many recommending the program to others. The sense conveyed is that of a place where patients are guided through a clear process, supported by a team that is committed to their progress and well-being.
Other experiences emphasize the communal, reflective aspects of the stay. One reviewer describes sharing life stories, learning from peers, and setting personal goals as a core part of the journey. The atmosphere is portrayed as bustling yet meaningful, with conversations about spirituality, mental health, and social challenges that remind readers that recovery is as much about inner work as about medical treatment. Even practical aspects - like cooking and daily routines - are acknowledged as part of the healing process, with staff providing support and structure that helps participants focus on growth and self-improvement.
There are lighter, more everyday observations as well: some reviewers note the possibility of personal discomfort or hiccups along the path, such as stomach issues or moments of embarrassment, and acknowledge the care or lack of concern they experienced in those moments. Another entry highlights accommodations for personal dietary needs, underscoring that the center can adapt to individual preferences and requirements, which contributes to a sense of being seen and supported as a person, not just as a patient.
Amid the many positive voices, a grave and troubling account stands apart. One reviewer reports a devastating incident involving a loved one and raises serious allegations about neglect and possible harm within the facility. The account describes a death - Giselle Crespi - at the center after a brief stay, alleging that she was left without adequate support, denied access to a psychologist, and not kept safe or adequately cared for in her final days. The reviewer repeats troubling details - claims of limited feeding, the administration of certain drugs, and a lack of communication or closure after Giselle's death. According to this account, there was no timely contact, no visits, and a long effort to seek understanding and justice on behalf of Giselle and her children. It's a poignant, heartbreaking counterpoint to the more hopeful narratives and raises questions about safety, accountability, and the quality of care in the facility.
Taken together, these accounts reveal a complex picture: a recovery center that many find to be a lifeline, characterized by compassionate staff, meaningful therapeutic relationships, and a structured program that supports real change. At the same time, there are serious, high-stakes concerns voiced by another reviewer who experienced or witnessed troubling conditions and a perceived failure to protect a patient in crisis. The range of experiences underscores the importance of ongoing vigilance, accountability, and rigorous standards in any facility dedicated to healing and help. The threads of gratitude and grief weave into a larger conversation about how best to support people on the road to recovery, ensuring safety, compassion, and justice for all who seek care within these walls.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kalamazoo County (4 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Centerpointe Recovery Center I in Kalamazoo, MI is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The center provides fully furnished accommodations with a cozy dining room where residents can enjoy delicious and nutritious meals prepared by skilled staff. Housekeeping services are also available to maintain a clean and tidy living environment.
The community boasts a beautiful garden and outdoor spaces where residents can relax, socialize, or engage in recreational activities. For convenience, telephone services and Wi-Fi/high-speed internet are provided to keep residents connected with their loved ones.
At Centerpointe Recovery Center I, residents receive comprehensive care services tailored to meet their individual needs. Trained caregivers assist with activities of daily living such as bathing, dressing, and transfers, ensuring the safety and comfort of each resident. The center also coordinates with health care providers to ensure seamless medical care management for residents. Additionally, medication management is provided to ensure proper administration of medications.
Dietary needs are carefully catered to at the center, including diabetes diets and special dietary restrictions. Skilled staff prepare and serve meals that not only meet these specific requirements but are also tasty and enjoyable for residents.
Transportation arrangement for medical purposes is offered, ensuring residents have access to necessary healthcare appointments. Scheduled daily activities provide recreational opportunities for social engagement within the community.
The surrounding area offers convenience as well, with several nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, transportation options, and hospitals. This allows residents easy access to various amenities beyond the community itself.
Centerpointe Recovery Center I in Kalamazoo is dedicated to providing a comfortable and supportive environment where seniors can thrive while receiving personalized care services tailored to their unique needs.
Centerpointe Recovery Center I is located at 1145 Oakland Drive., Kalamazoo, MI 49008 in Kalamazoo County, Michigan
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