Waterford Place in Jenison, MI

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  • Interior

    A cozy living room with modern furniture and ample natural light.
  • Outdoors

    A well-landscaped garden in front of a residential building.
  • Building

    A beautifully landscaped building entrance with a wooden canopy and flowerbeds.
  • Architecture

    A charming residential building surrounded by lush greenery and vibrant flowers.
  • Trees

    A beautifully landscaped residential building with lush green lawns and trees.
  • Dining

    A cozy kitchen setup with wooden cabinets and a small dining area.
  • Landscaping

    A modern hospitality building with beautiful landscaping under a clear sky.
  • Wheelchair

    A group of elderly individuals engaging in a social activity at a community center.

Waterford Place in Jenison, MI

1725 Port Sheldon St, Jenison, MI 49428

For more information about senior living options: (844) 490-3973

4.6 from 60 reviews
5 stars
49
4 stars
5
3 stars
2
2 stars
0
1 stars
4

Assisted Living Independent Living Memory Care

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    Overall Review of Waterford Place

    Pros

    • pro Waterford Place is a beautiful, brand-new facility with modern amenities and plenty of activities.
    • pro The staff are incredibly friendly, caring, and attentive to residents.
    • pro The rooms are bright, clean, and well-maintained, with pleasant views.
    • pro There are lots of group outings and a Bistro that serves amazing food.
    • pro Waterford Place fosters a warm, welcoming, close-knit community.
    • pro The memory care and nursing care are well-supported by dedicated aides and nurses.
    • pro Overall, the experience is described as high-quality and resort-like in its comfort and service.

    Cons

    • pro They report thefts occurred in both the independent and assisted sections and that administration refuses to acknowledge them, calling them "losses."
    • pro They describe the facility as utterly disgusting and criticize the lack of timely responses to complaints.
    • pro They state the weekly cleaning is not up to par, with noticeable dust and a bathroom urine smell.
    • pro They label the place as very expensive and question the claim of being non-profit.
    • pro They call Waterford Place a scam that could drain an elderly person's life savings.
    • pro They recount a 2:30 a.m. call where no nurse answered and the call button was left on the floor, noting the emergency number isn't listed 24/7.
    • pro They mention some rooms feel hospital-like and the dining area on the independent side is not large enough.

    Review

    Waterford Place in Jenison, MI is best suited for seniors who want a modern, amenity-rich campus with a genuine continuum of care on site and who can comfortably absorb premium pricing. It appeals to residents who prize social engagement - daily activities, varied events, and a staff culture that feels genuinely attentive - within a brand-new, well-appointed setting that includes a pool, gym, multiple dining options, and generous common spaces. For households seeking a stable, upscale environment where independent living can transition smoothly into assisted and memory care, this community delivers a compelling, all-in-one solution.

    Those who may want to consider alternatives include families operating on tighter budgets, or those who demand near-perfect security and transparency. Several reviews raise red flags about thefts and how administration characterizes them, plus a reported lapse in 24/7 responsiveness around a resident's call button. The price tag - often cited in the $7,000?$8,000 per month range - creates a high bar for return on investment, especially when some families perceive discrepancies between cost and everyday home-life quality. If independence with minimal staff interaction is the priority, Waterford Place's continuum-of-care approach can feel overbuilt and expensive relative to other options.

    On balance, the positives are tangible and substantial. The campus is consistently described as beautiful, clean, and well-maintained, with staff who are friendly, professional, and genuinely caring. The breadth of programming - especially for memory-care training and dementia-focused supports - tosters a sense of security for families navigating evolving needs. The availability of independent, assisted, and memory-care apartments on the same campus reduces disruptive moves, and dining options - with a designated bistro and guest dining - add to a feeling of resort-like vitality without sacrificing access to personalized service. Residents repeatedly commend the care teams and the compassionate atmosphere that makes each day feel active and engaged.

    Yet the drawbacks cannot be ignored. Security and trust are real concerns in this mix, given theft incidents and the way losses were described by families. Cleanliness concerns in the independent and assisted living spaces, including dust and odor issues, have left some residents dissatisfied with housekeeping consistency. A troubling incident - an emergency call button not promptly answered - highlights potential safety gaps that require rigorous process improvements. Finally, the value equation is contested: facilities of this caliber and scope carry premium pricing, and for some families the benefit of a resort-like environment does not fully offset the ongoing financial commitment or the perception of ongoing operational gaps.

    Despite these tensions, Waterford Place tends to offset its cons where it matters most: the people and the care they deliver. The strongest argument in favor is the staff - the nurses, aides, and front-desk team - who are consistently described as capable, compassionate, and accessible to families. The continuous on-site care options give real practical reassurance to families planning for future needs, while the ability to dine with loved ones or coordinate meals on campus preserves a sense of community and connection. For residents who value independence, the option to manage their own meals and living arrangements within a supportive framework can offer the best of both worlds: autonomy paired with security and professional backing.

    Bottom line: Waterford Place is a strong, distinctive choice for seniors who want a premium, activity-forward lifestyle with a full continuum of care and can justify the investment. The positives - robust staff engagement, plenty of programming, and thoughtful on-site care - are meaningful advantages for families prioritizing quality of life and seamless care transitions. Prospective residents should verify 24/7 call coverage, demand transparent handling of any losses or security incidents, and observe housekeeping routines closely before committing. If budget constraints, tighter security expectations, or a stronger emphasis on at-home privacy outweigh the appeal of resort-like amenities, it is prudent to explore a carefully chosen set of alternatives in the area with the same critical lens.

    Features

    Housing

    • 30 resident community capacity 30 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Kent County International (15 miles away) Kent County International (15 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Waterford Place in Jenison, MI is an assisted living community that offers a variety of care services for seniors. With options for both independent living and memory care, residents can choose the level of assistance they need while receiving high-quality care from our dedicated staff.

    Our community offers a range of amenities to enhance the daily lives of our residents. Devotional services are available off-site for those who wish to practice their faith, while indoor common areas provide opportunities for socializing and relaxation. Our aim is to create a warm and welcoming environment where residents can feel at home.

    At Waterford Place, we understand the unique needs of individuals with diabetes. That's why we offer specialized diabetic care to ensure that residents with this condition receive the support they require to manage their health effectively.

    In addition to providing excellent care, we also believe in promoting an active lifestyle. Our community organizes devotional activities offsite, allowing residents to engage in spiritual practices outside of the premises. We also take advantage of our convenient location by offering easy access to various amenities nearby. Residents have the option to visit two cafes or parks nearby, as well as eight pharmacies and ten physicians in close proximity for any medical needs. There are also twelve restaurants available for dining out and one place of worship nearby for those seeking spiritual fulfillment. Furthermore, entertainment enthusiasts will appreciate having a theater within reach.

    Overall, Waterford Place in Jenison, MI is committed to providing compassionate care while ensuring that residents can maintain their independence and enjoy a fulfilling lifestyle surrounded by a supportive community.

    Nearby Places of Interest

    Restaurants

    • Wendy's (0.6 miles)
    • Los Amigos (1.4 miles)
    • Rush Creek Bistro (1.6 miles)
    • Mr Burger (1.9 miles)
    • Cracker Barrel (2.2 miles)
    • McDonald's (2.3 miles)
    • White Flame Brewing Co. (2.8 miles)

    Pharmacies

    • Family Fare Supermarkets (1.3 miles)
    • Rite Aid (1.3 miles)
    • Walgreens (2.2 miles)
    • Walmart Pharmacy (2.2 miles)
    • D & W Pharmacy (3.3 miles)
    • Meijer Pharmacy (3.6 miles)
    • Meijer Pharmacy (3.9 miles)

    Physicians

    • Metro Health (1.5 miles)
    • Natural Health Improvement Center (2.6 miles)
    • Grand Rapids Ophthalmology (3.1 miles)
    • ABC Pediatrics (3.4 miles)
    • Mercy Health Physician Partners OB/GYN Hudsonville (3.8 miles)
    • West Michigan Heart (3.8 miles)
    • Spectrum Health Medical Group - Rivertown IM/Pediatrics (4.2 miles)

    Parks

    • Hughes Park (2.4 miles)
    • Hager Park (2.5 miles)
    • Lemery Park (5.3 miles)
    • Millennium Park (5.4 miles)
    • Allendale Community Park (8.6 miles)

    Cafes

    • Starbucks (2.4 miles)
    • Starbucks (3.2 miles)
    • The Intersection (9.2 miles)
    • Real Food Cafe (9.3 miles)
    • Starbucks (9.3 miles)

    Places of Worship

    • Chapel Pointe (2.4 miles)
    • Cornerstone Methodist (5.1 miles)
    • Madison Square Christian Reformed Church (9.1 miles)

    Theaters

    • Celebration! Cinema RiverTown (3.6 miles)
    • Studio Park (9.3 miles)
    • Celebration Cinema Stu (9.3 miles)

    Hospitals

    • Metro Health Hospital (5.8 miles)
    • Trinity Health Medical Center (5.9 miles)
    • Pine Rest: Van Andel Center (9.2 miles)
    • Pine Rest: Mulder Therapy Center (9.2 miles)

    Transportation

    • Enterprise Rent-A-Car (9 miles)
    • Amtrak - Grand Rapids Vernon J. Ehlers Station (9.1 miles)

    Frequently Asked Questions

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    Related Resources

    • active senior livingVibrant Senior Living: A Comprehensive Guide for Active Older Adults

      Vibrant Senior Living emphasizes active senior living communities that promote independence and engagement through diverse amenities and activities, fostering wellness and social interaction among older adults. These communities range from independent to assisted living, with a focus on personal growth, family involvement, financial planning, and leveraging technology to enhance residents' experiences.

    • assisted living vs memory careAssisted Living and Memory Care: Understanding Their Core Differences

      Assisted living provides moderate support for seniors seeking independence, while memory care offers specialized support for individuals with dementia or cognitive impairments through structured routines and trained staff. Key differences include care approaches, environment security measures, staff training levels, activity types, and cost considerations.

    • assisted living vs nursing homeChoosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes

      Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.


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