Harbor House Pier Place in Jenison, MI

919 Forty-Fourth Street, Jenison, MI 49428

For more information about senior living options: (844) 490-3973

4.3 from 21 reviews
5 stars
17
4 stars
0
3 stars
0
2 stars
1
1 stars
3

Assisted Living

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    Overall Review of Harbor House Pier Place

    Pros

    • pro Harbor House is an outstanding place.
    • pro The environment at Harbor House is fantastic, positive, and spiritually uplifting.
    • pro The staff at Harbor House are caring, loving, and among the most amazing caregivers.
    • pro The care provided at Harbor House is a blessing for those who need it most.
    • pro Harbor House provides good service.

    Cons

    • pro Harbor House would not place its American flag at half-mast despite a presidential order for five days around 9/11, which speaks volumes about its responsiveness.
    • pro A Harbor House employee named Lisa hung up on a caller multiple times and was very rude when asked to speak with the manager or owner.
    • pro The process to reach Harbor House information required four calls just to get to a voicemail, which was described as ridiculous.

    Review

    Harbor House Pier Place in Jenison, MI is best suited for families seeking a small, intimate assisted-living environment with a clear emphasis on special-needs care and genuine, hands-on compassion. The campus feels like a neighborhood among itself, structured as three compact houses with roughly a dozen residents each plus a common-building hub. This arrangement supports a highly personalized routine, close nurse or caregiver oversight, and a community where caregivers appear deeply engaged in the welfare of every resident. For families prioritizing warmth, spiritual tone, and a sense of being truly cared for by dedicated staff, Harbor House delivers a compelling fit.

    Those considering alternatives should beware if polished front-desk communications and consistently responsive administrative processes are non-negotiable. A few reviews raise concerns about how information is conveyed and how quickly inquiries are handled, including a notably negative interaction with a staff member who hung up during a call. Additionally, a decision on observances and sensitivities around public acts - such as the half-mast flag issue - can signal a mismatch for families that expect a facility to align smoothly with broader civic expectations. If a resident's family places heavy weight on flawless front-end communication, transparent policy execution, and proactively accessible leadership, it may be prudent to explore other options.

    The strongest positives center on the caregiving core. Multiple reviews characterize the staff as exceptionally caring and dedicated, with patients on hospice or those needing intensive assistance receiving standout, compassionate attention. Descriptions such as "an outstanding place," "fantastic environment," and "spiritually uplifting" point to a culture that rewards kindness, patience, and consistent, humane treatment. In a setting designed to accommodate those who cannot fully care for themselves, the caregivers' responsiveness and overall demeanor become decisive advantages, often translating into safer days and more meaningful ordinary moments for residents.

    Yet, the same strength - an intensely caring, small-community atmosphere - also highlights the trade-offs. The intimate scale, while enabling close relationships, may come with less organizational polish at the outset. Instances of perceived rudeness in initial communications and a perception that administrative sensitivity to national observances could be improved cannot be ignored. They do not erase the clear care quality at the bedside, but they do raise legitimate questions for families who require an unblemished, consistently smooth administrative experience as part of choosing a long-term home. The offset here is substantial: the day-to-day life of residents is deeply tended, and the care culture often compensates for occasional front-office missteps.

    From a logistical perspective, the campus design matters. A small, clustered facility can foster strong routines, steady caregiver assignments, and a family-like rhythm that often reduces resident confusion and anxiety. Residents benefit from predictable schedules, easier one-on-one interactions, and a sense of belonging within a tight-knit community. On the downside, families should verify how well the operation scales with medical complexities, how activity programming is kept engaging without large-scale resources, and how access to specialists or external services is coordinated. These are sensible checks in a setting that prides itself on personal attention and may rely more on intimate team coordination than on expansive on-site amenities.

    In the end, Harbor House Pier Place presents a compelling case for families who value heartfelt caregiving in a small, spiritually oriented setting and who are comfortable navigating occasional communication glitches. The core advantage - caring, capable hands delivering attentive, humane treatment to residents who need assistance or end-of-life support - often outweighs the drawbacks for the right fit. Prospective residents and families should prioritize a frank conversation about front-desk responsiveness, staff training on communication and sensitivity, and the facility's approach to policy decisions that touch on civic or ceremonial matters. If those discussions align with expectations, Harbor House stands out as a trustworthy, deeply compassionate option for entrusted care.

    Features

    Housing

    • 12 resident community capacity 12 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Kent County International (14 miles away) Kent County International (14 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Harbor House Pier Place in Jenison, MI is a premier assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The facility provides a comfortable and fully furnished living environment, complete with a dining room and outdoor spaces where residents can socialize and enjoy the beautiful surroundings. Housekeeping services ensure that the community remains clean and well-maintained.

    The dedicated staff at Harbor House Pier Place is committed to providing exceptional care and assistance to residents with daily activities such as bathing, dressing, and transfers. They also offer coordination with healthcare providers to ensure that residents receive the necessary medical attention. Medication management services are available to ensure medication compliance and safety.

    Residents at Harbor House Pier Place can take advantage of various amenities such as Wi-Fi/high-speed internet access and telephone services to stay connected with their loved ones. The facility also offers move-in coordination services to simplify the transition into their new home.

    The dining experience at Harbor House Pier Place is tailored to accommodate special dietary restrictions, ensuring that each resident's nutritional needs are met. Expert chefs prepare delicious meals, while meal preparation and service are provided for convenience.

    To promote an active lifestyle, Harbor House Pier Place offers scheduled daily activities for residents to participate in. These activities cater to varying interests and abilities, fostering social engagement and personal growth.

    Conveniently located in Jenison, MI, this assisted living community offers proximity to numerous amenities such as cafes, pharmacies, restaurants, places of worship, theaters, parks, hospitals, and physicians' offices. Transportation arrangements are available for medical appointments.

    At Harbor House Pier Place in Jenison, MI, residents can expect personalized care in a warm and welcoming environment.

    Nearby Places of Interest

    Restaurants

    • Rush Creek Bistro (0.7 miles)
    • Cracker Barrel (1.3 miles)
    • Wendy's (1.6 miles)
    • McDonald's (1.7 miles)
    • Los Amigos (2 miles)
    • Uccello's Ristorante Pizzeria & Sports Lounge (2.2 miles)
    • Big Boy (2.3 miles)

    Pharmacies

    • Walmart Pharmacy (1.2 miles)
    • Walgreens (1.8 miles)
    • D & W Pharmacy (2.3 miles)
    • Family Fare Supermarkets (2.3 miles)
    • Rite Aid (2.3 miles)
    • Meijer Pharmacy (2.9 miles)
    • Walgreens (3.1 miles)

    Physicians

    • Natural Health Improvement Center (1.6 miles)
    • Metro Health (2.1 miles)
    • Grand Rapids Ophthalmology (2.1 miles)
    • ABC Pediatrics (2.4 miles)
    • West Michigan Heart (2.9 miles)
    • SVS Vision Optical Centers (3.2 miles)
    • Spectrum Health Medical Group - Rivertown IM/Pediatrics (3.2 miles)

    Cafes

    • Starbucks (1.9 miles)
    • Starbucks (2.3 miles)
    • Starbucks (8.3 miles)
    • Real Food Cafe (8.4 miles)
    • The Intersection (8.5 miles)

    Theaters

    • Celebration! Cinema RiverTown (2.5 miles)
    • Studio Park (8.7 miles)
    • Celebration Cinema Stu (8.7 miles)

    Parks

    • Hughes Park (3.1 miles)
    • Hager Park (3.3 miles)
    • Lemery Park (4.3 miles)
    • Millennium Park (5 miles)
    • Chesebro Park (8.7 miles)

    Places of Worship

    • Chapel Pointe (3.4 miles)
    • Cornerstone Methodist (4 miles)
    • Madison Square Christian Reformed Church (8.3 miles)

    Hospitals

    • Metro Health Hospital (4.8 miles)
    • Trinity Health Medical Center (4.8 miles)
    • Pine Rest: Van Andel Center (8.2 miles)
    • Pine Rest: Mulder Therapy Center (8.2 miles)

    Transportation

    • Enterprise Rent-A-Car (8 miles)
    • Amtrak - Grand Rapids Vernon J. Ehlers Station (8.4 miles)

    Frequently Asked Questions

    Where is Harbor House Pier Place?

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