1712 Kendall Street SE, Grand Rapids, MI 49508
For more information about senior living options: (866) 208-4318
Overall Review of Kendall West
Pros
The unit is fresh and clean inside with great climate control.- The maintenance people are awesome and on top of it.
- The unit is close to everything.
- The unit is a decent size.
- It is very affordable and convenient.
Cons
The outside stairs and sidewalk are disgusting and need to be power washed at least once a year.- The tenant broke their lease shortly after moving in because they weren't comfortable with them spraying the kitchen floors every month for bedbugs.
Review
Kendall West in Grand Rapids is best suited for budget-conscious seniors who want an affordable, convenient apartment-style option with a central location and solid interior standards. This community appeals to residents who value a clean, well-maintained interior, reliable climate control, and a maintenance team that operates with a high level of responsiveness. The appeal is amplified by strong proximity to shopping, services, and everyday needs, making daily errands and social outings more accessible. For someone who is ready to live largely independently, manage their own routines, and tolerate a building that prioritizes interior comfort over high-touch services, Kendall West can be a practical fit.
Families should consider alternatives if higher levels of assistance, more consistent exterior upkeep, or a guaranteed pest-management approach are non-negotiables. The propertyâs exterior presentation matters to many seniors and their loved ones, and when exterior stairs and sidewalks are visibly neglected, concerns about safety and curb appeal surface quickly. Additionally, the pest-control practice described, monthly sprays to floors for bedbugs, poses a potential deterrent for residents with chemical sensitivities or those uncomfortable with ongoing chemical treatments inside living spaces. For residents who expect a turnkey, all-inclusive assisted-living environment with regular on-site care, Kendall West may fall short.
The strongest positives center on interior quality and practical day-to-day livability. Reviewers praise the fresh, clean interior and effective climate control, supported by maintenance staff described as âawesome and on top of it.â The apartments offer a decent size and a straightforward, convenient layout that supports independent living without the burden of excessive upkeep. The affordability is real and meaningful for families balancing monthly costs with the desire to stay in a favorable neighborhood. In short, the space works well for someone who prioritizes inside comfort, routine maintenance, and a straightforward living setup over bells and whistles or frequent staff interaction.
Yet the downsides are equally salient and cannot be ignored in decision-making. Exterior neglect, discolored stairs and sidewalks that feel neglected, detracts from overall safety and the first impression, and itâs not a minor issue in a senior living setting. The recurring bedbug-spraying policy, though described as routine by management, was a deal-breaker for at least one resident who chose to break a lease rather than endure monthly chemical treatments in the kitchen area. The mixed ratings (five-star, four-star, and one-star) signal a polarized experience: some residents find the place affordable and convenient, while others encounter persistent concerns about upkeep and pest-control practices. This gap matters when evaluating long-term satisfaction and consistency.
When weighing pros and cons, the interior quality, maintenance responsiveness, and cost savings tilt in Kendall Westâs favor for a subset of buyers, specifically those who can tolerate limited on-site services and are comfortable managing exterior conditions and pest-control policies. For families evaluating assisted living options, this community serves as a practical, cost-conscious option if the plan centers on self-directed living with minimal daily care needs. However, for elders who require regular assistance, predictable exterior upkeep, or a pest-management approach that aligns with chemical-safety preferences, Kendall West may underdeliver relative to expectations. In those cases, exploring alternatives with higher service levels and stricter exterior maintenance standards is prudent.
Bottom line: Kendall West is a credible, budget-friendly choice for independently minded seniors who prize interior cleanliness, responsive maintenance, and a central location. It is less suitable for residents who require daily care support, rigorous exterior upkeep, or a pest-control environment that aligns with chemical sensitivities. Pros offset cons only to a degree; the decision hinges on how much weight is placed on interior comfort and cost versus exterior presentation and pest-management practices. Prospective residents should tour with eyes open: inspect exterior walkways, confirm pest-control schedules, and ask to speak with current residents about real-world daily life. If those factors align, Kendall West can be a sound fit; if not, the field of assisted-living options offers stronger candidates for higher-care needs and more consistently maintained environments.
6 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Kent County International (5 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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