225 Corinne Street SW, Grand Rapids, MI 49507
For more information about senior living options: (844) 490-3973
Amy Cogswell is great to work with. ICCF provides a beautiful, family-safe place to live. Mario at ICCF is amazing and the best person to get connected with. Mario is down to earth, honest, and always available. The apartment is lovely - cute, spacious, and homey. ICCF demonstrates integrity in helping people with real estate matters. Roxane was amazing and comforting. The staff is friendly and helpful. The programs and classes are informative, helpful, and amazing. First Time Home Ownership classes are amazing. ICCF is doing amazing things for Grand Rapids and for low-income housing. They are professional and polite. They help low-income families. They are the best people who help single-family families.
The reviewer alleges ICCF lies to tenants, keeps deposits, and that bed bugs are present on First Street, with the manager retaliating against tenants who move. The reviewer describes roach-infested properties with mice, unaddressed repairs, and accuses management of racism. The reviewer criticizes Amy Cogwell as poor management who does not address issues or respond to questions. The reviewer claims Corilla is racist and disrespectful. The reviewer says a situation was not properly handled and that administrative communication is lacking. The reviewer states they couldn't get housing help and remain homeless. The reviewer describes a manager as the worst to talk to, who discriminates against tenants and would evict everyone. The reviewer asserts the organization runs more like a business than a humanitarian operation, implying exploitation of homelessness funding. The reviewer states they were constantly ignored.The collection of notes about ICCF paints a wide and sometimes contradictory picture of what people experience when they engage with the organization. On one hand, many reviewers describe ICCF as a valuable resource that helps low-income families with housing needs, home ownership education, and community support. On the other hand, there are repeated complaints about management, maintenance issues, and treatment by certain staff, with several individuals naming specific interactions that left them frustrated or distrustful. Taken together, the stories suggest that ICCF can be a lifeline for some and a source of real disappointment for others, depending largely on the property, the program, and who is handling the case.
Several reviewers celebrate the mission and some of the people who work there. There are comments praising the organization for offering help to low-income families and for providing programs that teach home ownership. People mention that the staff is generally friendly and helpful, with phrases like "great staff," "very helpful," and "friendly, great services" appearing repeatedly. In particular, first-time homebuyer programs and home ownership classes are highlighted as informative and potentially transformative, with reviewers noting that the classes can push participants toward buying and owning their own homes. The sense of community and practical assistance is a recurring positive theme, and some reviewers explicitly call ICCF "amazing" for the support they offer.
Within the same mix of experiences, specific staff members are praised or criticized in vivid terms. Mario stands out as a standout contact for some: described as amazing, down-to-earth, honest, and always available, with inquiries answered the same day. Roxane is similarly praised as one of the most helpful and sweetest people, described as comforting to clients who are navigating tough situations. In contrast, other reviewers single out particular staff for negative experiences, including accusations of discrimination and poor communication. A reviewer mentions a "lady named Corilla" who is described as the most racist person they have talked to, while another reviewer singles out Amy Cogwell (and variants of that name) as someone who does not address issues or respond to questions, contributing to frustration and a sense of neglect. Mixed comments about Amy Cogwell - ranging from praise to strong criticism - underscore how a few individuals can color overall perceptions of an organization.
Housing conditions and management issues surface as some of the most troubling topics. Several reviews recount serious maintenance problems at properties, including roaches, bed bugs, and mice, with one account alleging that management would react angrily if a tenant tried to move or asked for a deposit refund. There are also stories of money being mishandled, such as money orders going missing or being billed again, and even accusations of unfair evictions tied to those issues. One reviewer claims a property was "not income based" in a way that suggests broader concerns about eligibility and fairness. Another recurring thread is communication breakdown: residents describe lapses in administration, long waits, and a perception that community engagement or tenant-support functions have been cut or poorly supported due to budget constraints.
Beyond individual interactions and property-specific concerns, some critics view the broader system and funding dynamics as part of the experience. A reviewer questions whether the state's need to maintain certain funding levels for homelessness programs drives a focus on numbers over people, suggesting that what they see as a political or bureaucratic machinery can overshadow genuine humanitarian intent. This perspective portrays ICCF as existing within larger funding and policy structures - where goodwill and community impact exist alongside accusations that money and power can influence decisions. While this viewpoint is not universal, it appears in the mix of opinions and helps explain why some people feel discouraged about the organization's priorities.
Despite the criticisms, there is a strong thread of gratitude for what ICCF can offer. Many reviewers emphasize that ICCF's programs, classes, and staff help certain individuals secure housing or gain skills that lead toward home ownership. Several accounts speak to the organization's positive impact on Grand Rapids and on families who rely on low-income housing, suggesting that ICCF remains a critical resource in the community. The praise includes recognition of dedicated staff who go above and beyond, and an appreciation for the tangible outcomes - education, guidance, and opportunities - that can help families stabilize and grow.
In sum, the experiences described show a spectrum from hopeful and appreciative to frustrated and disappointed. ICCF appears to be a institution with meaningful mission and dedicated people who can profoundly help families achieve housing stability and pursue home ownership. At the same time, the organization faces real challenges - maintenance problems, inconsistent customer service, and concerns about management decisions and equity - that can undermine trust and satisfaction. For anyone considering engaging with ICCF, the messages suggest a prudent approach: seek out specific staff members with proven track records, ask direct questions about property conditions and program eligibility, and maintain clear records of communications and transactions to navigate the system as effectively as possible.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kent County International (8 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Community Safe Keeping II is an assisted living community located in the vibrant city of Grand Rapids, MI. Our facility offers a wide range of amenities to ensure the comfort and convenience of our residents.
For dining, we have a spacious dining room where residents can enjoy delicious and nutritious meals prepared by our skilled staff. We also cater to special dietary restrictions to meet the unique needs of each individual.
Our community is fully furnished, providing a cozy and homely atmosphere for our residents. We also have beautiful outdoor spaces and gardens where residents can relax and enjoy some fresh air.
To keep our community clean and well-maintained, we offer housekeeping services for all common areas. This ensures that our residents can focus on enjoying their time with us without having to worry about chores.
We understand the importance of staying connected in today's digital age, which is why we provide Wi-Fi/high-speed internet access throughout the community. Residents can easily stay in touch with their loved ones or browse the internet at their convenience.
In terms of care services, our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that each resident receives the appropriate medical care they need. Medication management is also provided to ensure that medications are taken correctly and on time.
Transportation arrangement is available for medical appointments, making it convenient for residents to get to their important healthcare visits. Additionally, we are surrounded by numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters and hospitals so that residents have easy access to a variety of amenities and services nearby.
Finally, we offer a variety of scheduled daily activities to keep our residents engaged and entertained. Whether it's participating in exercise classes or enjoying arts and crafts sessions, there's always something fun happening at Community Safe Keeping II.
At Community Safe Keeping II in Grand Rapids, MI, we strive to provide a safe, comfortable, and engaging environment for our residents. We prioritize their well-being and ensure that all their needs are met with utmost care and dedication.
Community Safe Keeping II is located at 225 Corinne Street SW, Grand Rapids, MI 49507 in Kent County, Michigan
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