144 Burton Street SE, Grand Rapids, MI 49507
For more information about senior living options: (844) 490-3973
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The team is made up of good people who go the extra mile to keep clients fully informed and comfortable with in-home care options. The caregivers are kind and knowledgeable, and clients look forward to their visits. The care providers genuinely care and consistently go above and beyond. Michael's service to clients and their families is excellent, with the team leading with care and compassion. The company is reliable, responsive, and very caring. The staff goes above and beyond, helping with insurance matters and finding the best caregiver fit. Families describe the care as compassionate, attentive, and essential to their loved ones' well-being.
The company needs to be shut down because clients have gone two days without care and cannot get a callback. They left their loved one unattended and are very unsatisfied with the company. They have had four different caregivers in a month, which shows terrible reliability and high dissatisfaction. They would not refer anyone to this company. The previous agency left them without care on several occasions and eventually stopped coming.Carmens Care in Grand Rapids is best suited for families seeking flexible, in-home care for a loved one who benefits from companionship, help with daily tasks, medication reminders, and light housekeeping - especially when fall risk or early-stage dementia is involved. The reviews repeatedly highlight a team that goes the extra mile to keep families informed and comfortable with the care plan, with the owners and managers visibly involved in coordinating services. Caregivers are praised for personal touches - music during visits, meaningful conversation, and practical help with meals, laundry, and transportation. This is a home-care model that can tailor support around the individual's routine and preferences, rather than forcing a fixed schedule into a facility setting.
That said, there are clear reasons to consider alternatives. A major question mark for Carmens Care is consistency of caregiver coverage. Several reviews cite reliable, compassionate care, but at least one family experienced multiple caregivers within a single month, and another report describes a period with no care at all and poor follow-up. For families needing guaranteed daily coverage with a fixed caregiver team, or for those with very high acuity requiring continuous skilled nursing, a more tightly scheduled home-health agency or an on-site assisted living option with 24/7 nursing may be a better fit. The risk of gaps in service and variable caregiver assignments is real enough to matter in deciding whether this model aligns with the loved one's safety and routine.
The strongest positives - caregiver warmth, proactive communication, and a leadership structure that steps in to resolve issues - often offset the downsides, but not entirely for everyone. Families report staff who truly listen, coordinate with doctors and pharmacies, and adjust care plans as needs evolve. The hands-on involvement of owners in urgent or crisis scenarios stands out, and several caregivers are described as going beyond basic tasks to ensure safety and comfort. The ability to juggle medication reminders, transportation to appointments, and light housekeeping in a single plan can reduce caregiver stress for families and prevent avoidable health setbacks, particularly for dementia-related challenges and fall prevention.
To optimize outcomes with Carmens Care, pursue a practical, questions-first enrollment approach. Request a dedicated care manager who oversees a single primary caregiver assignment and a clear backup plan in case of illness or turnover. Ask for transparent scheduling policies, predictable staffing, and a written protocol for when a caregiver cancels - along with guaranteed substitute coverage in short order. Inquire about training for dementia, fall prevention, and emergency response, and confirm how communication with families is maintained (daily notes, call-back times, and rapid escalation channels). A formal onboarding with a trial period and referees from past clients can reveal how the team handles transitions between caregivers and how quickly issues are resolved.
What the collective voice of the reviews communicates is a practical truth: Carmens Care delivers genuine compassion, responsive leadership, and a capable set of services that can substantially improve quality of life for a loved one who benefits from flexible, in-home assistance. The upside - personalized attention, caregiver reliability in ordinary days, help with medications and appointments, and the notable hands-on involvement of owners - appears repeatedly. The downside - the risk of inconsistent caregivers and occasional service gaps - requires an informed, proactive buying approach: insist on a dependable care manager, concrete backup coverage, and transparent performance measures. For families comfortable with a highly responsive, relationship-driven model, the positives typically outweigh the drawbacks.
In the end, Carmens Care is a strong fit for families prioritizing warmth, adaptability, and hands-on leadership in in-home care. It suits those who want companionship alongside practical support and who can tolerate a little variability in caregiver assignments in exchange for highly responsive problem-solving and flexible scheduling. If reliability in the exact caregiver roster, 24/7 nursing oversight, or a fixed, predictable care pattern is the top priority, alternatives - such as a more formal home-health provider with guaranteed staffing or an assisted living setting with on-site medical support - should be seriously considered. The right choice hinges on balancing the value of intimate, attentive care against the need for unwavering scheduling stability.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kent County International (8 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Carmens Care in Grand Rapids, MI is an exceptional assisted living community that provides a comfortable and supportive environment for seniors. With a range of amenities and care services, residents can enjoy a convenient and fulfilling lifestyle.
Our community features a spacious dining room where residents can gather for delicious meals prepared by our talented culinary team. The entire facility is fully furnished, ensuring that residents feel at home from the moment they move in. Outdoor space is also available, allowing residents to relax and enjoy the fresh air.
We understand the importance of maintaining a clean and organized living space, which is why we offer housekeeping services to our residents. Our dedicated staff takes care of daily tasks so that residents can focus on their well-being and enjoying their time with us.
Carmens Care also provides assistance with activities of daily living such as bathing, dressing, and transfers. Our experienced caregivers work closely with each resident to ensure their needs are met with compassion and respect. We coordinate with healthcare providers to ensure seamless communication and coordination of care.
For residents with special dietary restrictions or diabetes, our team provides tailored meal preparation and service. Medication management is also available to ensure the correct administration of medications.
Transportation arrangement for medical appointments is provided to our residents, ensuring they have easy access to healthcare facilities when needed. Additionally, we are conveniently located near several pharmacies, physicians' offices, restaurants, places of worship, theaters, cafes, parks, and hospitals.
We believe that staying active and engaged is essential for overall wellness. Therefore Carmens Care offers scheduled daily activities for residents to participate in and enjoy meaningful social interactions.
At Carmens Care in Grand Rapids, MI we strive to create a warm and welcoming atmosphere where seniors can thrive in their golden years. Contact us today to learn more about our assisted living community or schedule a tour!
Carmens Care is located at 144 Burton Street SE, Grand Rapids, MI 49507 in Kent County, Michigan
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