Crestview Apartments in Fenton, MI

Pros

• The location is awesome, the management is great, and the pool is a nice added touch.
• Crestview Estates is quiet and well managed, with a friendly and helpful property manager.
• The apartments are beautifully renovated with updated interiors.
• Michell and Matt are new additions who truly care about the property and residents.
• The property is beautifully maintained inside and out.
• Robyn, the manager, is fantastic—attentive, responsive, and genuinely cares about tenants' wellbeing.
• The complex offers great value for the price and a safe, friendly community.
• Lorraine goes above and beyond to keep tenants happy, and maintenance is attended to quickly.
• The neighbors are friendly and the area provides easy access to downtown.
• The maintenance team is amazing and the staff are consistently helpful.

Cons

• The complex has unsafe electrical wiring and refuses to replace breakers.
• Management and maintenance are inconsistent and slow, with many issues left unresolved.
• Breaking a lease incurs heavy penalties, including four months’ rent.
• Security deposits are withheld or delayed, and refunds are often handled in ways that prevent easy access to the money.
• Maintenance problems aren’t addressed until after moving out, leading to extra charges.
• Residents suffer from loud neighbors and unusually thin walls, with little relief from management.
• Utilities are unreliable, with power and water turned off frequently and heating/AC often failing.
• The on-site laundry is overpriced, dirty, and frequently nonfunctional.
• Some tenants report landlord harassment and invasion of privacy, including eviction threats.

Review

Crestview Apartments in Fenton is best suited for renters who prize updated interiors, a walkable, downtown-centric location, and a responsive on-site management team, a combination that can translate into solid value if the unit is right and the terms are clear. Tenants who want a quiet, neighborly environment with a functional pool and easy access to shops, services, and outdoor recreation will find the setting appealing. A favorable mix of nice common areas, attentive care from certain managers, and a willingness to engage with maintenance requests can make this a very livable option at times. The ideal renter here understands that the experience hinges on management consistency, timely upkeep, and transparent financial practices, not on a flawless, monolithic reputation.

Nevertheless, there are clear reasons to consider alternatives, especially for families evaluating long-term housing for a senior or for someone who cannot tolerate recurring maintenance gaps or opaque charges. Prospective tenants who require predictability in fees, guaranteed repairs, or rapid resolution of problems should scrutinize the current leadership and lease terms before committing. Those who demand flawless infrastructure, reliable heat in winter, uninterrupted power and water, spotless laundry facilities, and absolute privacy, may want to compare other Fenton options where maintenance responsiveness and financial transparency are consistently documented. The pattern of complaints around deposits, move-out charges, and occasional management gaps signals risk for anyone counting on a straightforward transition or a fixed budget.

The strongest positives consistently cited are the updated apartments, the strong sense of community, and the visible care from several managers and maintenance teams. Residents praise elegant kitchens and modern finishes, a pool that adds recreational appeal, and the benefit of a property that feels well-kept and aesthetically pleasing. The best managers, most notably Robyn and Lorraine, are repeatedly described as attentive, communicative, and genuinely invested in tenants’ well-being. When management commits to timely repairs and clear communication, Crestview can deliver on a comfortable, well-maintained home with a favorable neighborhood feel. This is where the pros most directly counterbalance the cons, especially for tenants who place a high premium on personal accountability from management and on steady upkeep.

Yet the flip side is forceful and real. Several reviews highlight steep or opaque financial practices, including hefty deposits, aggressive move-out penalties, and deposit withholding that can erode the initial savings of renting. There are multiple accounts of deposits not refunding promptly, with some clients facing delays or disputes that drag on for weeks or months. When a lease ends early, the financial squeeze can be severe, sometimes equating to several months’ rent, which strains budgets and undermines the appeal of a lower-cost apartment. These realities are not mere background noise; they directly affect liquidity and confidence in turnover decisions. Coupled with reports of maintenance delays, contractors entering without adequate notice, and units that still require attention after a resident has moved out, the financial risk begins to overshadow the cosmetic appeal.

The maintenance experience itself is a study in contrasts. Some tenants report rapid answers to repairs, respectful staff, and proactive follow-up, especially under managers who stay engaged and keep residents informed. Others recount slow responses, frequent turnover among maintenance personnel, and issues that linger or escalate, including heating or cooling lapses, water interruptions, and cosmetic or structural repairs left undone until a move-out. The discrepancy between individual experiences is significant: a well-run unit with a cooperative maintenance crew can feel almost turnkey, while another resident may endure prolonged discomfort. The presence of publicly accessible, sometimes overwhelmed laundry facilities adds another practical friction point, particularly when machines are dirty, mispriced, or frequently out of service.

In counseling families, the decisive takeaway is clear: Crestview Estates can be a sound choice for renters who can navigate the management landscape, secure favorable lease terms, and verify that the current leadership will sustain prompt, transparent service. It works best for those who value a central, pleasant setting, appreciate updated interiors, and benefit from a responsive, neighborly community when the office staff are aligned and consistent. However, for a senior or family prioritizing predictable budgets, guaranteed timely repairs, and unwavering professional boundaries around deposits and move-out charges, it would be prudent to explore alternatives or to insist on concrete, written assurances about deposit timelines, maintenance SLAs, and penalties before signing. The reality is that the experience hinges on the on-site team and their consistency over time; without that constancy, Crestview’s allure can quickly fade. In short, this is not a universally safe bet, but it can be a very solid one for the right tenant paired with careful scrutiny of the current management’s practices.

The area of Fenton, Michigan, is a vibrant community with a variety of amenities to offer residents. For dining options, there are several restaurants nearby such as Moy Kong Express and Uncle Ray's Dairyland. Additionally, there are cafes like Tim Hortons and Biggby Coffee for social gatherings or enjoying a cup of coffee. For healthcare needs, there are multiple physicians' offices and pharmacies in close proximity, providing convenient access to medical services. Furthermore, there are places of worship for spiritual fulfillment and hospitals like Genesys Hospital for healthcare emergencies. The presence of parks like Silver Lake Park and Bicentennial Park allows residents to enjoy the outdoors and stay active. Overall, this part of Fenton provides a well-rounded environment for senior living with easy access to essential services and recreational activities.

Restaurants

• Moy Kong Express (0.3 miles)
• Uncle Ray's Dairyland (0.4 miles)
• Crust (1 miles)
• Fenton Fire Hall (1.2 miles)
• Jimmy John's (1.2 miles)
• Fenton House (1.3 miles)
• Rally's (1.3 miles)

Physicians

• Benford Donna DO (0.6 miles)
• Ziccardi, Michael, Do - Mc Laren Community Med Center (1.6 miles)
• Ortho Michigan (1.7 miles)
• James Garfield, DO (1.7 miles)
• Michigan Vision Institute (1.7 miles)
• Fenton Creative Health Care (2.8 miles)
• Genesys Integrated Group Practice (4.5 miles)

Cafes

• Tim Hortons (0.9 miles)
• Biggby Coffee (0.9 miles)
• Starbucks (2.2 miles)
• Panera Bread (2.2 miles)
• Starbucks (9.1 miles)
• Starbucks (9.2 miles)
• Panera Bread (9.4 miles)

Places of Worship

• First Presbyterian Church (1.3 miles)
• The Freedom Center (1.9 miles)
• Holy Spirit Lutheran Church (7.8 miles)
• Holy Family Church (8.9 miles)

Pharmacies

• Walgreens (1.3 miles)
• VG's Food Center & Pharmacy (1.8 miles)
• Vg's Grocery (1.9 miles)
• Walmart Pharmacy (2.1 miles)
• American Die Cast Releasants (3.8 miles)
• CVS Pharmacy (4.3 miles)
• Genesee County Pharmacists Association (5.7 miles)

Hospitals

• Rybar Group (1.8 miles)
• Genesys Hospital (6.6 miles)
• Cardiology - Ascension Genesys Heart Institute (6.6 miles)
• Genesys Rehab (6.8 miles)

Parks

• Silver Lake Park (1.9 miles)
• Highest Hope Dog Sports (5.5 miles)
• Bicentennial Park (7.8 miles)
• Holly Recreation Area (8.5 miles)

Theaters

• NCG Trillium Cinemas (8.1 miles)