Senior Helpers - Auburn Hills, MI

Pros

• Senior Helpers is praised for caring employees and kind staff.
• They arranged 24/7 Live-In care on short notice, providing immediate support.
• Pete, the owner, met the client at the hospital and offered personal reassurance.
• Mary and Margaret delivered outstanding in-home care, making the mother feel safe and pampered.
• Pete handled the Hospice transition with compassion and promptly refunded unused funds.
• The service is top-notch and invaluable for families during difficult times.
• Taryn is extremely helpful and a delight to work with.
• Office and field staff are highly dedicated and provide reliable support.

Review

Across many stories of in-home care, a common thread runs through them all: Senior Helpers brings genuine care, dependable service, and a reassuring presence to families during some of their most stressful times. The reviewers repeatedly describe a culture that goes beyond basic caregiving, turning everyday support into a sense of safety and peace for both clients and their loved ones. A standout feature mentioned again and again is the ability to mobilize quickly, with 24/7 live-in care arranged on a tight two-day notice, providing immediate relief when it's needed most.

Leadership and personal touches set the tone from the start. Pete, the owner, is repeatedly singled out for his hands-on approach. In one highly meaningful arrival, he met the family at the hospital the day after they reached out, sitting with the family, getting to know the mother on a personal level, and offering reassurance during a profoundly stressful moment. That personal connection - the time he took to understand who the mother was as a person - left a lasting impression, giving the family a sense of relief and confidence that they were in capable, compassionate hands.

The in-home care provided by Mary and Margaret is described in terms that feel almost restorative. Reviewers note that their care made the mother feel safe, pampered, and genuinely cared for, which translated into enormous peace of mind for the whole family. The level of attention and tact in daily routines - along with the emotional warmth of the caregivers - made a meaningful difference in how the family experienced the transition from hospital to home. This blend of competence and kindness underscores the service's core value: care that respects the person while easing the family's burden.

When circumstances shifted toward Hospice Care earlier than anticipated, Pete again demonstrated both competence and compassion. He managed the transition with sensitivity and understanding, ensuring that the process was as smooth as possible for everyone involved. A notable detail was his prompt handling of refunds for unused funds, underscoring a straightforward, ethical approach to managing complicated situations. This combination of emotional support and practical clarity reinforces the trust families place in Senior Helpers during times of transition.

Beyond individual stories, there is a strong thread about the people who make the service work - the office staff and the caregivers who come to the home. Taryn is singled out as exceptionally helpful and a delight to work with, and the overall office team is praised for their professionalism and reliability. Reviewers emphasize the importance of contacting Senior Helpers early in the process of seeking home care to ensure a good fit, highlighting that both the in-home staff and the office personnel contribute to a seamless experience. Connie, the office manager, is specifically named as part of the positive dynamic that clients come to rely on.

People who have used Senior Helpers repeatedly mention that the company feels like a resource they can turn to with confidence. One client, referred by a friend, has been using the service for over a year and appreciates the agency's willingness to tailor caregiver matches to personality preferences. They acknowledge that finding the right caregiver may require trying a few before a perfect fit emerges, but they consistently credit the owner, Pete, as well as Connie for making the process respectful and effective. The long-term relationship is portrayed as a partnership in care, not merely a transactional service.

Finally, many reviewers describe a transformative experience: Senior Helpers did more than provide care - they "rescued" them when they didn't know what to do and made the entire process feel seamless from scheduling to actual care. The caregivers are remembered as more than professionals; they became part of the family, delivering first-class service with genuine warmth. The overarching message is one of deep gratitude for a company that keeps families safe, supported, and capable of focusing on what truly matters during challenging times. This is a team that consistently puts the best interests of clients first, offering around-the-clock dedication and a heartfelt commitment to helping families navigate aging and illness with dignity.

In sum, the shared experiences paint a portrait of Senior Helpers as a trusted partner for in-home care: responsive, compassionate, and incredibly dependable. From rapid, comprehensive live-in arrangements to compassionate day-to-day support and respectful transitions to hospice, the service is described as invaluable and worthy of recommendation to anyone seeking care for a loved one. The combination of dedicated leadership, skilled caregivers, and a thoughtful office team creates a community where clients feel safe, well cared for, and understood - even in the most difficult times. Families repeatedly express their gratitude and clearly indicate they would turn to Senior Helpers again, knowing they have a reliable ally whenever help is needed.

This part of Auburn Hills, Michigan offers a convenient and diverse range of amenities for seniors considering the area for living. With multiple pharmacies nearby such as Rite Aid and CVS, accessing necessary medications is easy. There are also various dining options, from casual spots like Carnival Market to more upscale choices like The HUB Stadium. In terms of healthcare, McLaren Oakland Hospital is close by for medical needs. For leisure activities, there are parks like Riverside Park and cafes such as Starbucks for socializing. Places of worship like Kensington Orion provide spiritual support, while physicians like Waldon Family Medicine offer healthcare services. Overall, this area provides a well-rounded community with ample resources for senior residents.

Pharmacies

• Rite Aid (1.1 miles)
• Meijer Pharmacy (3 miles)
• Target Pharmacy (3 miles)
• Rite Aid (3.3 miles)
• Walgreens (3.4 miles)
• Rite Aid (3.9 miles)
• CVS Pharmacy (4.2 miles)

Restaurants

• Carnival Market (1.2 miles)
• The HUB Stadium (1.7 miles)
• Bob E's Super Chief (2.2 miles)
• Bar Louie - Great Lakes Crossing Outlets (2.8 miles)
• Miyako Japanese Steakh (2.8 miles)
• Rainforest Cafe (2.9 miles)
• On The Border Mexican Grill & Cantina (3 miles)

Hospitals

• McLaren Oakland (2 miles)
• Beaumont Hospitals Departments (6.8 miles)
• Poh Clarkston Primary Care (7.1 miles)

Cafes

• Starbucks (2.7 miles)
• LEGOLAND Discovery Center Michigan (2.8 miles)
• Avon Donuts (3 miles)
• Starbucks (3.4 miles)
• Panera Bread (3.6 miles)
• Panera Bread (4.1 miles)
• Antonio's Cafe & Grill (5.7 miles)

Parks

• Riverside Park (3.3 miles)
• River Woods Park (3.3 miles)
• Innovation Hills (4.6 miles)
• Avondale Park (4.9 miles)
• Dodge #4 State Park (5.8 miles)
• Firefighters Park (6.1 miles)
• Rochester Municipal Park (6.9 miles)

Places of Worship

• Kensington Orion (3.8 miles)
• St Hugo of the Hills Church (5.2 miles)
• Church Of The Holy Redeemer (5.4 miles)
• Oakland Christian Church (5.6 miles)

Physicians

• Oral & Facial Surgeons of Michigan PC (5 miles)
• Waldon Family Medicine (5.2 miles)
• Coleman, Stephanie Mclaren Oakland Waterford Medical Associates (5.9 miles)
• Clarkston Plastic Surgery (6.8 miles)
• Orion Family Physicians (6.8 miles)
• Sg Pediatrics Of Lake Orion (6.8 miles)
• The Radiology Center Of Michigan (6.8 miles)

Theaters

• Emagine Rochester Hills (7.6 miles)