1253 Liza Boulevard, Pontiac, MI 48342
For more information about senior living options: (844) 490-3973
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Dr. Turpin is described as an exceptional, gentle, and accurate dentist. The office team shines brightly when they work together. Lighthouse is a beautiful building with friendly people. The dentist at Lighthouse was very nice. Lighthouse provides free food and supplies. Lighthouse is a great place for women and children. Lighthouse staff are caring, helpful, and go above and beyond. People express love for Lighthouse and describe it as a place that helps those in need.
The staff totally screwed up the paperwork after reviewing it. A staff member was extremely rude, talked over customers, and showed no empathy. The service provides repetitive information and does not offer real assistance. The Pontiac location allegedly distributed outdated or expired food and mismanaged supplies. Some deliveries arrived without notice, left on the doorstep without any contact. The facility is dirty and in need of cleaning. The shelter's phone system is unresponsive, with no callbacks or timely help. The reviewer felt discriminated against and treated unfairly, being served last. There is inconsistency about whether delivery services are available, with conflicting statements from staff.Lighthouse is described across these reviews as a community hub offering a mix of services, from medical and dental care to shelter, food assistance, and general support for people in crisis. Several accounts highlight the positive side: a gentle and skilled dentist (Dr. Turpin) who fixes teeth accurately, and an in-office team that many reviewers felt "shineBright" and work well together. Some visitors and volunteers speak warmly about the people they meet there, the clean spaces, and the sense that the organization is trying to do good for women, children, and families in difficult circumstances. A handful of comments even praise specific staff as friendly, empathetic, and supportive, underscoring that Lighthouse can be a comforting, useful resource when it operates smoothly.
But a large portion of the feedback paints a picture of frustration and dysfunction in several parts of Lighthouse's operations. The most recurrent theme is administrative chaos and miscommunication. Reviewers report paperwork not being properly filled out or explained, and a pervasive sense that staff push back rather than help when questions arise. Some complain that the organization seems to place heavy emphasis on collecting personal information or making you call back repeatedly, with the impression that calls and data collection are valued more highly than delivering actual services like shelter space or timely food assistance. One commentator even suggests there's a disheartening incentive for staff to harvest personal data rather than to connect people with resources, though the reviews do not provide evidence beyond the personal impressions of the callers.
Access to shelter emerges as another major pain point. Several people recount desperate situations - two weeks of sleeping in a car with a child, or facing eviction and needing urgent shelter - only to encounter unanswered calls, long delays, and unclear pathways to entry. Some say staff do not return messages, or that conversations fail to translate into any concrete help, leaving individuals and families in precarious limbo. The frustration is amplified by repeated attempts to get information or help, including dramatic gaps between what is promised and what is delivered, and by experiences where shelter intake or placement feels unresponsive or opaque.
Food assistance and pantry operations generate a substantial portion of criticism as well. The Pontiac location, in particular, is described as frequently delivering outdated or expired food, with mentions of items that are not only near or past their shelf-life but also questionable in how they are distributed. A number of reviewers allege that volunteers may be taking items for themselves or removing better products from supply, and that the system is not reliably stocked or fairly managed. There are poignant accounts of people with disabilities or cognitive challenges receiving substandard help, including specific accusations about expired canned goods and a lack of attention to the dignity and needs of elderly or disabled recipients. One account highlights a delivery to a disabled apartment complex that contained expired food delivered to residents, prompting a demand for accountability and better oversight.
In addition to the above, a few reviewers describe mixed experiences around the practical realities of service delivery, such as inconsistent information about whether Lighthouse delivers food or not. Confusion about delivery policies - someone saying they do deliver on site, another saying delivery is not available - leaves people unsure how to access help. Complaints about poor communication aren't limited to food delivery; they extend to the shelter system as well, with people reporting that even when food or aid eventually arrives, the process can be abrupt: bags left on doorsteps, lack of notice, and basic courtesy gaps like not knocking before leaving supplies.
Yet amid these criticisms, there are stories that emphasize Lighthouse's positive impact and potential for good. Several reviewers describe Lighthouse as a compassionate, hopeful place - "great for women and children," a space where people can find shelter, food, or directions to other forms of help. The building itself is praised by some as welcoming and well-positioned to serve the community, and there are reminders that volunteers and staff strive to do meaningful work even when systemic challenges impede their best efforts. For those who had favorable encounters, Lighthouse is seen as an essential, life-affirming resource that helps people in moments of acute need, with several noting that they appreciated certain staff members, nurses, or volunteers who offered kindness and practical assistance.
In summary, Lighthouse garners a broad spectrum of experiences. On one end, many people speak warmly of the organization's mission, the care they've received from certain clinicians and volunteers, and the role Lighthouse plays in supporting women, children, and families. On the other end, numerous reviewers describe a pattern of administrative disorganization, inconsistent access to urgent services like shelter and food, and troubling concerns about the quality and handling of food donations. The recurring call is for better coordination, clearer communication, more reliable assistance, and accountability for staff behavior and food distribution practices. Across this mix of praise and critique, the core tension centers on the organization's ability to translate its good intentions into consistent, respectful, and effective service for the communities it seeks to help.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Liza Home is an assisted living community located in Pontiac, MI. This vibrant community offers a range of amenities to ensure the comfort and convenience of its residents. The dining room provides a welcoming space for meals, which are prepared and served by our dedicated staff. The entire facility is fully furnished, creating a home-like atmosphere for residents to enjoy.
Outside, residents can take advantage of the beautiful garden and outdoor spaces, perfect for relaxation or socializing with friends and neighbors. Wi-Fi/high-speed internet is available throughout the community, keeping residents connected to family and friends.
Liza Home also offers comprehensive care services to meet the individual needs of each resident. Our caring staff is available to assist with activities of daily living, such as bathing, dressing, and transfers. We coordinate with health care providers to ensure that each resident receives the necessary medical attention.
For those with specific dietary needs, Liza Home provides diabetes diet options and accommodates special dietary restrictions. Our skilled chefs prepare delicious meals daily, taking into consideration any dietary requirements.
Transportation arrangement for medical purposes is available, making it easy for residents to attend doctor's appointments or other medical visits. Additionally, there are plenty of nearby amenities in the surrounding area including cafes, parks, pharmacies, restaurants, places of worship, and hospitals.
Residents at Liza Home can also look forward to engaging in scheduled daily activities that promote socialization and overall well-being.
With its range of amenities and exceptional care services, Liza Home offers a comfortable and supportive environment for seniors in Pontiac to thrive and enjoy their golden years.
Located in Pontiac, Michigan, this area offers a mix of restaurants, cafes, pharmacies, parks, hospitals, places of worship, physicians, and a theater for seniors considering the area for living. With dining options ranging from casual to fast food establishments and nearby pharmacies for convenience. The area also provides access to several parks and green spaces for leisurely walks or outdoor activities. In terms of healthcare, there are hospitals and physicians within a reasonable distance. Additionally, there are places of worship for spiritual needs and a theater for entertainment. Overall, this part of Pontiac offers a variety of amenities that cater to the needs of seniors looking for a comfortable and convenient living environment.
Liza Home is located at 1253 Liza Boulevard, Pontiac, MI 48342 in Oakland County, Michigan
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