American House Village at Bloomfield

Pros

• Residents feel right at home and have formed friendships with fellow veterans.
• The facility is described as very clean, inviting, and beautifully decorated.
• The staff is consistently friendly, professional, and caring towards the residents.
• Many residents enjoy the various activities and outings provided by the life enrichment director, who is dedicated to meeting their needs.
• The culinary staff is praised for their kindness and willingness to listen to resident feedback about meals.
• The overall experience has been positive for most residents, particularly regarding community engagement and social opportunities.
• The facility's location offers convenient access to shopping options.
• Newer residents express happiness with their experiences and appreciate the quality of food and available activities.

Cons

• The food has been just average, and there needs to be a broader choice for meals.
• Dining hours are very limited, leading to overcrowding in the dining room.
• The residents often experience slow service during meals, with waits of 10 to 15 minutes before the first course is served.
• There appears to be no supervision checking the care services provided by staff.
• Housekeepers need to be reminded to clean thoroughly, as they neglect tasks without prompting.
• Activities available for residents have been described as mundane and repetitive, leading to disappointment.
• The management has failed to address persistent issues despite previous discussions with residents.
• There were instances of poor communication and management problems that led some residents to move out after only six months.
• The facility experienced significant billing issues related to its medical program that bordered on fraudulent practices.

Review

The experience of residents at American House in Bloomfield Village has been a mixed bag, with praise for community spirit and staff, but significant concerns about the quality and variety of food, dining efficiency, and management oversight. Many residents express a strong sense of belonging since moving in, appreciating the friendships formed with fellow veterans and other seniors. The overall ambiance is described as warm and welcoming, with beautifully decorated facilities that invite social interaction. Residents enjoy communal meals and activities that foster camaraderie among them.

The culinary aspects of living at American House have garnered both accolades and criticism. While more than one reviewer noted the kitchen staff's kindness and attentiveness to individual residents' needs, others voiced dissatisfaction with the limited menu options available during mealtimes. Residents indicated that special dietary needs aren't always met satisfactorily, particularly when the main course isn't appealing. Consequently, they called for a broader range of meal choices to accommodate diverse tastes. Furthermore, some testimonials pointed out that while the food had its moments of goodness, it often fell into repetitive patterns that diminished excitement around dining.

Another pressing issue highlighted by multiple reviews was the slow service in the dining room. Several residents reported enduring long waits before receiving their meals—often stretching over an hour from ordering to serving—leading to frustration among patrons eager for timely service. Issues surrounding housekeeping were also mentioned; it appears that cleaning staff must be reminded to vacuum or tend to bathrooms properly on occasion. This inconsistency raises concerns about overall maintenance standards within the facility.

In addition to these operational challenges, several residents expressed disappointment with the variety of activities offered. Some felt that events were too monotonous or poorly planned; this led one resident to rate their experience as merely "1 out of 5." Conversely, others praised specific staff members—the life enrichment director received high marks for her caring demeanor and ability to engage residents actively in fun pursuits—indicating there are pockets of excellence amidst broader frustrations regarding activity offerings.

Management responsiveness was another theme woven through resident feedback. While some praised the Executive Director’s professionalism and friendliness, critiques emerged regarding communication transparency and accountability related to care services and billing issues connected with medical programs used by the facility. A particularly alarming experience was recounted by a family whose elderly parents faced complications due partly to what they perceived as poor management practices during their stay.

Despite these issues raised by some individuals expressing discontentment with various facets of life at American House in Bloomfield Village—including dining inefficiencies or unmet expectations regarding recreational programming—the sense of community remains universally acknowledged through positive relationships fostered between residents and staff alike. With many expressing gratitude for their experiences overall while also providing constructive suggestions aimed at enhancing service quality reflects a deeply invested community looking forward to improvements as they continue adapting their living environment together into something truly conducive to happiness and fulfillment during their golden years.

This part of Bloomfield Hills, Michigan offers a variety of amenities and services that cater to the needs of seniors. With several cafes, pharmacies, hospitals, restaurants, places of worship, parks, physicians' offices, and a theater in close proximity, residents have easy access to essential facilities for daily living and leisure activities. The area is also home to popular dining options such as Kerby's Koney Island and Little Daddy's, providing opportunities for socialization and enjoying meals with friends or family. The presence of reputable medical centers like McLaren Oakland and Beaumont Medical Center ensures quality healthcare services are readily available. Additionally, the abundance of parks such as Riverside Park and Firefighters Park allows for outdoor recreation and relaxation in natural surroundings. Overall, this neighborhood offers a convenient and diverse living environment for seniors seeking a comfortable lifestyle in Bloomfield Hills.

Cafes

• Avon Donuts (1.1 miles)
• Panera Bread (5.4 miles)
• Panera Bread (5.5 miles)
• Starbucks (5.7 miles)
• LEGOLAND Discovery Center Michigan (6 miles)
• Starbucks (6.4 miles)
• Starbucks Reserve (6.5 miles)

Pharmacies

• CVS Pharmacy (1.6 miles)
• Rite Aid (1.8 miles)
• Walgreens (1.8 miles)
• Rite Aid (2.1 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.7 miles)
• Rite Aid (2.8 miles)

Hospitals

• McLaren Oakland (1.7 miles)
• Henry Ford West Bloomfield Hospital (7.6 miles)

Restaurants

• Kerby's Koney Island (1.9 miles)
• Little Daddy's (3.8 miles)
• The HUB Stadium (4.3 miles)
• Bob E's Super Chief (4.4 miles)
• Carnival Market (4.9 miles)
• Grand Tavern (5.5 miles)
• On The Border Mexican Grill & Cantina (5.9 miles)

Places of Worship

• St Hugo of the Hills Church (3.1 miles)
• Church Of The Holy Redeemer (6.6 miles)
• Kensington Orion (7.4 miles)

Parks

• Dodge #4 State Park (3.4 miles)
• Riverside Park (4.2 miles)
• River Woods Park (4.6 miles)
• Avondale Park (5.8 miles)
• Firefighters Park (6.1 miles)
• Innovation Hills (6.4 miles)
• Shain Park (6.5 miles)

Physicians

• Oral & Facial Surgeons of Michigan PC (4.5 miles)
• Coleman, Stephanie Mclaren Oakland Waterford Medical Associates (5.5 miles)
• Beaumont Medical Center - West Bloomfield (6.2 miles)
• Millenium Diagnostic Center (6.9 miles)
• Beverly Hills Orthopedists (7.1 miles)
• Providence Medical Center (7.7 miles)
• Troy Medical Center (7.9 miles)

Theaters

• MJR Waterford Digital Cinema 16 (7.4 miles)