University Living at Ann Arbor
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2865 South Main Street, Ann Arbor, MI 48103
For more information about senior living options: (844) 490-3973
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The residents here are absolutely amazing. The staff is super nice, helpful and engaging. The facility feels warm and home-like, not sterile. The programs and activities, along with consistent nutrition and medication management, have greatly enhanced her life. The care team is caring, hardworking, and provides loving care to the residents. The management is willing to assist with anything from the smallest request to the biggest need. Meals are good with a wide array of substitutes, and the facility is clean and well managed. The pendant-alert system shows the staff is responsive and provides very good care. The personal touches from move-in and throughout the stay are second to none. The activities calendar is excellent and the activities staff are engaging.
The staff were minimal and ignored him. The management was horrible and ignored the residents. Seven people died in less than a month; the facility was severely short-staffed and the remaining staff were overworked. Residents were left for hours in their own soiled conditions; staff had quit because of how they were treated by management and the head nurse. The care was unacceptable for the price; staff rushed, refused help with dental hygiene, personal hygiene, and laundry; call lights were not answered promptly. Personal property disappeared; staff were on their phones or talking in the halls. A staff member pulled out a chest port during a shower; there was no reprimand and the resident went to the hospital. They charged over $15,000 for 10 days; the final bill far exceeded quotes and there was no condolence after the death. The staff do not care about residents; they are the reason families hate putting loved ones in care. The facility's higher price did not translate to better care; quality did not match cost.The reviews paint a complex picture of University Living and its related senior care programs in Ann Arbor, revealing a facility that can feel like a warm, homey community to some families while presenting serious concerns to others. On the positive side, many families describe an environment where a loved one's mood, social engagement, and daily routines improve when they are in the care of the staff. One reviewer notes that their relative's daily disposition, social habits, and hygiene improved because of the attentive care and structured programs. The building is described as attractive and inviting, with a genuine sense of warmth rather than a sterile, clinical atmosphere. Tours with staff, especially individuals like Glenna, left a lasting impression for many - staff who are described as genuine, caring, and thorough in guiding families through the process, answering questions with compassion and patience.
The caregiving staff are repeatedly praised for being kind, responsive, and engaged. Several reviewers celebrate the staff's willingness to tailor care to individual needs, manage medications, and support activities and social interactions that keep residents mentally and socially engaged. The activity calendars are repeatedly highlighted as a strong point, with residents participating in a wide array of events and programs. Residents' meals are also a frequent highlight, with some reviewers calling the food "5-star," noting that there are meal alternatives and flexibility to accommodate preferences. The memory care and assisted living options are described as accessible and well-integrated, with families appreciating the ability to move a loved one between areas as needs evolve. The sense of community shines through in stories of group activities, family events, and the way the staff and residents seem to know and support one another in a home-like setting.
Several reviewers underscore the facility's physical environment, including large apartments with high ceilings and other amenities that contribute to an upscale feel. Pets are mentioned as being welcome in at least one review, and there is recognition of responsive housekeeping and prompt maintenance, which contribute to a sense of reliability and comfort. People describe the campus as clean, well-kept, and safe, with features such as locked memory care and assisted living areas, alarm systems, and consistent attention to safety. A few families recount personal touches from the moment a resident moves in, continuity of care, and staff members who go above and beyond to make a meaningful difference in daily life.
Yet the picture is not uniformly positive. A number of reviews express deep concerns about management and staffing instability. One strongly worded account describes a highly troubling scenario in which seven residents died in a single month, with claims of chronic understaffing, overworked remaining staff, and residents left in soiled conditions or unattended for long periods. This reviewer explicitly warns against using the facility, alleging that staff have quit in response to how they are treated by management and the head nurse. The fear and frustration expressed here contrast sharply with the more favorable portrayals and highlight the potential risks families weigh when choosing a care setting.
There are also practical and financial concerns that appear across multiple reviews. Several commenters note that while the care can be excellent, it comes at a premium, with some pointing out that room pricing is steeper than facilities outside of the Ann Arbor area, and that the level of care may not necessarily exceed what cheaper options provide. One reviewer reports being billed well beyond expectations - quoted fees contrasted with much higher charges and a separate moving fee - and another describes a disturbing billing experience after a loved one's passing, including a substantial charge without a clear sense of care quality or follow-up. Pricing, quotations, and the transparency of what is included in daily care versus what is billed separately are recurrent themes that some families worry about, particularly when health crises or end-of-life situations arise.
End-of-life experiences and family reactions also surface in the accounts. A positive note emerges from a family that speaks to compassionate, comprehensive end-of-life support, respect, and dignity for their loved one, along with emotional and practical support for the family during a difficult time. In contrast, another reviewer recounts a traumatic incident involving a port and a shower mishap, hospitalizations, and a bereaved family's sense that the facility did not adequately address concerns or provide timely communication, culminating in a sense of betrayal when billing persisted after the loved one's passing. Taken together, these stories illustrate how experiences surrounding health crises and mortality can become a defining factor in families' overall impressions of the care environment.
Overall, the collection of experiences reveals a facility that can be a lifeline and a source of comfort for some families, delivering meaningful activities, attentive staff, and a home-like atmosphere that supports both independence and care. At the same time, it reveals serious red flags for others: allegations of neglect, staffing shortages, and management practices that some families feel undermine the safety and dignity of residents. For anyone considering University Living or University Senior Living, the message from these accounts is clear: there are strong positives around care quality, engagement, and a supportive, neighborly feel, but there are equally urgent questions to ask about staffing levels, incident handling, cost transparency, and how management responds to concerns. A careful tour, direct conversations with multiple staff members, and a clear understanding of what is included in pricing - especially for memory care and end-of-life services - appear essential to forming a well-grounded view of whether this is the right fit for a given loved one.
90 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.University Living at Ann Arbor is a memory care assisted living community located in Ann Arbor, MI. Our community is specifically designed to provide specialized care for individuals with memory impairments such as dementia or Alzheimer's disease.
At University Living, we offer a range of amenities to enhance the comfort and convenience of our residents. These amenities include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each room, move-in coordination assistance, outdoor spaces for relaxation and socialization, private bathrooms for added privacy and independence, restaurant-style dining options that cater to individual dietary needs and preferences, a small library for reading enthusiasts, telephones in each room for easy communication with loved ones and staff members, transportation arrangement services (both medical and non-medical), transportation to doctors' appointments to ensure timely healthcare visits and wellness centers equipped with resources for maintaining physical and mental well-being. High-speed internet access is also available throughout the community.
In terms of care services provided at University Living at Ann Arbor includes 24-hour call system assistance for emergencies or immediate attention needed by residents. We provide round-the-clock supervision to ensure the safety and well-being of our residents. Our trained staff members assist with activities of daily living such as bathing, dressing and transfers as needed by each individual resident. We coordinate with health care providers to ensure seamless integration of medical needs into our residents' daily routines. We have specialized memory care programming tailored to meet the unique needs of individuals with cognitive impairments. Our caregivers are experienced in managing medications and meal preparation according to specific dietary requirements such as diabetes diets or special dietary restrictions. Mental wellness programs are provided for promoting emotional well-being among our residents.
Residents at University Living can enjoy various activities offered within our community. These include concierge services for personalized assistance with any needs or requests, fitness programs to promote physical health and mobility, planned day trips for exploration and socialization, resident-run activities that encourage interaction and engagement among residents, as well as scheduled daily activities to provide structure and stimulation.
Additionally, our community benefits from its convenient location, with several nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options and places of worship. We strive to create a warm and supportive environment where residents can thrive and live their lives to the fullest while receiving exceptional care from our compassionate staff members.
University Living at Ann Arbor is located at 2865 South Main Street, Ann Arbor, MI 48103 in Washtenaw County, Michigan
The comprehensive array of services offered at University Living in Ann Arbor plays a critical role in enhancing the quality of life for residents experiencing dementia or Alzheimer's disease. Assistance with dressing and bathing not only ensures personal hygiene but also fosters a sense of dignity and independence among residents. Medication management is essential for maintaining health, preventing complications, and alleviating caregiver stress. Thoughtfully prepared meals cater to dietary needs while promoting nutrition, while transportation arrangements facilitate access to medical appointments, ensuring continuity of care. Coordination with healthcare providers allows for tailored health strategies, while assistance with activities of daily living and transfers helps residents navigate their environment safely. The 24-hour supervision guarantees safety and immediate support as necessary, complemented by a dementia waiver that recognizes individual resident needs. Additionally, the mental wellness program addresses emotional health, while resources aimed at mild cognitive impairment enhance cognitive engagement. Specialized memory care programming further nurtures social interaction and promotes mental stimulation through structured activities designed specifically for individuals facing memory challenges.
University Living at Ann Arbor on seniors.fyi includes 7 photos including images showing interior, artwork, dining, lighting, exercise room, pendant lights, exercise equipment, bright lighting, and more.
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5 Early Indicators of Dementia and What You Can Do
The content outlines five key early indicators of dementia, including significant memory loss and confusion about time and place, while emphasizing the need for professional evaluation and emotional support for both individuals showing symptoms and their caregivers. It encourages family members to monitor these signs closely and use online quizzes for initial awareness.
8 Important Indicators That Memory Care May Be Necessary
The article highlights eight indicators that a loved one with dementia may require specialized memory care, emphasizing the emotional and logistical challenges families encounter in this decision. It discusses signs such as difficulties with daily tasks, safety concerns, and caregiver burnout, suggesting that memory care facilities can provide the necessary support and structured environments for those experiencing cognitive decline.
Delving into the Inner World of Dementia: Insights into Thoughts and Awareness
Dementia, primarily caused by Alzheimer's disease but also linked to other conditions, leads to cognitive decline impacting memory and daily functioning, with individuals experiencing varied awareness of their impairments. Despite memory loss, emotional connections persist, enabling responses to familiar stimuli, highlighting the need for caregivers to provide compassionate support that recognizes both limitations and retained emotional depth.
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