For more information about senior living options: (844) 490-3973
3.7 from 36 reviews
5 stars
11
4 stars
12
3 stars
8
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1 stars
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Assisted LivingMemory Care
Pricing
At University Senior Living, the monthly costs for accommodations reflect a premium compared to both Washtenaw County and the broader Michigan region. For a studio apartment, residents can expect to pay $5,100, which significantly exceeds the average county rate of $4,158 and the state average of $3,824. Similarly, those opting for a semi-private room will find the cost set at $6,000, well above Washtenaw County's average of $3,383 and Michigan's statewide figure of $3,191. These pricing differences underscore University Senior Living's commitment to providing high-quality services and amenities tailored to meet the unique needs of its residents in an enriching environment.
Floor plans
University Senior Living
Washtenaw County
Michigan
Studio
$5,100
$4,158
$3,824
Semi-Private
$6,000
$3,383
$3,191
Overall Review
Pros
The facility is praised for its friendly and interactive staff who consistently engage with residents.
There is appreciation for the cleanliness of the facility, despite some lingering issues in specific areas.
Residents enjoy the pet-friendly environment, enhancing their overall living experience.
Many families find the care provided to their loved ones to be satisfactory, with staff members being described as compassionate and kind.
The community offers a variety of activities that residents can participate in, which helps keep them engaged.
The location of University Senior Living is considered excellent, especially given its proximity to top medical facilities.
Several reviewers express that they would recommend University Senior Living to other families based on positive personal experiences.
Cons
The facility struggles with maintaining cleanliness, as evidenced by a persistent urine smell in the corridors and unclean elevators.
Staff turnover is high, leading to concerns about the quality of care and engagement with residents.
Promised transportation services for doctor appointments were not consistently provided, resulting in abandonment outside a doctor's office.
Residents have experienced issues with medication management during transfers from hospitals to the facility.
There are complaints about insufficient encouragement and engagement in activities for residents, particularly for those who are less communicative.
Some staff members appear disinterested or minimally engaged in their roles, affecting overall care quality.
Food quality does not meet expectations, with meals described as marginal at best.
Communication between staff and family members is lacking, leading to frustration regarding care updates and resident well-being.
The executive director's lack of responsiveness has raised concerns among families about leadership commitment to resident care.
There are no church services offered at the facility, disappointing some residents who valued spiritual activities.
Review
The reviews of University Senior Living (USL) in Ann Arbor reveal a complex tapestry of experiences for families seeking assisted living care. Many reviewers express gratitude for the facility's engaging staff, who are often noted to actively interact with residents, providing a warm and supportive atmosphere. The presence of licensed nurses available 24/7 is particularly appreciated by families, who find comfort in knowing that their loved ones can receive immediate medical attention when needed. One reviewer articulated a sense of satisfaction with the diligent workers at USL, highlighting their commitment to staying busy rather than being preoccupied with personal devices.
However, several frustrations emerged consistently throughout the reviews related to patient transfers from hospitals and communication issues regarding medication management. Some families reported serious lapses during transfers where critical medications went missing or confusion arose about medication changes. One reviewer shared how the physician assistant (PA) on-site helped rectify medication issues, emphasizing that while staff were generally helpful, systemic problems persisted during transitions between facilities. Additionally, learning about nursing laws and regulations in Michigan was identified as an added layer of complexity for families navigating care.
There were mixed feelings about the cleanliness and maintenance of the facility itself. While many acknowledged that housekeeping staff worked hard to keep areas tidy, complaints about persistent odors—particularly urine scents in corridors—were prevalent. This raises concerns about hygiene standards within common spaces versus private rooms that appeared better maintained. In regard to resident care specifics, several reviewers felt that personal hygiene needs were not adequately addressed; some mentioned instances where loved ones did not receive regular bathing or changing of clothes.
Further complicating perceptions was the promise of included services such as transportation to doctor appointments—a service that some family members found lacking or poorly executed. Instances where residents were left stranded after appointments raised alarms about accountability and oversight within the facility's operations. Reports also highlighted a disconnect between expectations set during initial tours—with promises of attentive care—and actual experiences reported later by families dealing with high turnover rates among staff and perceived understaffing.
While food quality received varied feedback—some claiming it failed to meet expectations set during intake interviews—the general sentiment suggested there was room for improvement in meal offerings including more options for those with dietary restrictions like diabetes. Even as residents enjoyed certain activities like music therapy sessions or arts and crafts programs, requests for increased encouragement from staff towards participation underscored an apparent need for greater engagement initiatives suited to varying levels of resident functioning.
Despite these challenges, many families expressed appreciation towards individual caregivers whom they described as compassionate and dedicated amid staffing difficulties facing senior living communities more broadly due to external pressures such as industry-wide shortages and economic constraints on compensation levels. Reviews reflected an overall ambivalence: while some lauded USL’s nurturing environment enriched by pet-friendly policies and strong community bonds among residents, others felt let down by unmet service promises leading them ultimately to question whether they could wholeheartedly recommend USL.Summarizing these diverse perspectives illustrates both positive attributes alongside significant gaps needing addressal in order for University Senior Living to truly fulfill its mission in providing excellent care tailored compassionately towards all individuals residing there.
Features
Types of Care
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Pets
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Amenities
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Transportation
Detroit Metropolitan-Wayne County (21 miles away)
Care Services
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Dining
Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience.
Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being.
Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility.
Special dining programsSpecial dining programs are important for seniors because they provide nutritious meals tailored to their dietary needs and preferences. These programs also offer socialization opportunities, promote overall health and well-being, and can help prevent malnutrition.
VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.
Activities
Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years.
Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities.
Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
Happy hourHappy hour is important for seniors as it provides a social activity that promotes camaraderie and reduces feelings of loneliness or isolation. It also offers an opportunity for older adults to relax, unwind, and enjoy some drinks or snacks in a fun and welcoming atmosphere.
Jewish servicesJewish services are important for seniors as they provide a sense of community, spiritual support, and connection to their heritage and traditions. These services help enhance overall well-being and quality of life for older adults in senior living settings.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
Protestant servicesProtestant services are important for seniors because they provide spiritual nourishment, community support, and a sense of belonging. These services can help seniors connect with others who share their faith, find comfort and guidance in times of need, and maintain a sense of purpose and fulfillment in their later years.
Visiting Rabbi"Visiting rabbis provide spiritual and emotional support to seniors in assisted living communities, helping them connect with their faith, find comfort in times of need, and maintain a sense of community and belonging."
Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.
Description
University Senior Living in Ann Arbor, MI is an assisted living community that specializes in memory care. Our dedicated team of staff members provides high acuity care, medication management, and incontinence care to ensure the well-being and comfort of our residents.
Our community offers a range of amenities to enhance the quality of life for our residents. We have various activities available on-site to keep our residents engaged and active. They can also enjoy the comfort of air-conditioning throughout the facility. Additionally, we have a beautician on-site to cater to their grooming needs.
Residents can relax in our indoor common areas or take advantage of our outdoor common areas to enjoy fresh air and nature. Our ground floor units are wheelchair accessible, and we provide wheelchair accessible showers for convenience and safety.
We understand the importance of staying connected, so we offer Wi-Fi/high-speed internet access for our residents to easily communicate with loved ones or browse the internet.
Dining at University Senior Living is a pleasurable experience with low/no sodium options available. Our professional chef creates delicious meals served in a restaurant style dining setting. We also offer special dining programs to cater to specific dietary preferences such as vegetarian choices.
Apart from providing excellent care and amenities, we recognize the importance of spiritual well-being. Residents have access to devotional services both on-site and off-site, including Catholic, Jewish, and Protestant services. We also arrange visits from chaplains or priests for additional spiritual support.
With numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship nearby along with close proximity to hospitals ensures that our residents have easy access to all their needs conveniently.
At University Senior Living in Ann Arbor, MI, we strive to create a warm and supportive environment where individuals with memory care needs can feel comfortable and cared for while enjoying an enriching lifestyle filled with engaging activities and exceptional care.
Nearby Places of Interest
This area of Ann Arbor, Michigan offers a variety of amenities and services that may be appealing to seniors looking for a convenient and comfortable living environment. With multiple physicians' offices, including the University of Michigan Spine & Headache Program and Briarwood Medical Group, residents have access to top-quality healthcare close by. There are also several pharmacies nearby, such as CVS Pharmacy and Meijer Pharmacy, making it easy to fill prescriptions and manage healthcare needs. In terms of dining options, popular restaurants like P.F. Chang's China Bistro and Olive Garden are within walking distance, providing opportunities for delicious meals out. Additionally, cafes like Zingerman's Coffee Company and RoosRoast Coffee offer cozy spots to enjoy a cup of coffee with friends or family. For those who enjoy outdoor activities, there are several parks in the vicinity where one can take leisurely walks or simply relax amidst nature. Access to transportation services like U-Haul Moving & Storage and Ann Arbor Station make it convenient for seniors to get around the area if they do not drive themselves. Lastly, the presence of reputable hospitals such as Saint Joseph Mercy Health System and C.S. Mott Children's Hospital provides peace of mind knowing that quality medical care is easily accessible in case of emergencies.
Physicians
HairClub (0.1 miles)
University of Michigan Spine & Headache Program (0.2 miles)
U of M Family Practice - Briarwood Circle (0.2 miles)
Briarwood Medical Group (0.3 miles)
University of Michigan Health Center (0.3 miles)
CTR For Reproductive M (0.4 miles)
Greater Ann Arbor Neurology Associates PC (0.5 miles)
Restaurants
P.F. Chang's China Bistro (0.3 miles)
Olive Garden (0.4 miles)
Potbelly Sandwich Shop (0.5 miles)
No Thai (0.6 miles)
McDonald's (0.9 miles)
Mark's Mid-Town Coney Island (0.9 miles)
Washtenaw Dairy (2 miles)
Pharmacies
CVS Pharmacy (0.6 miles)
Meijer Pharmacy (1 miles)
Meijer Pharmacy (1 miles)
Costco Store (1.1 miles)
CVS Pharmacy (1.1 miles)
CVS Pharmacy (1.1 miles)
Ann Arbor Pharmacy (2.1 miles)
Places of Worship
Grace Ann Arbor Church (0.7 miles)
Church of the Good Shepherd (1.8 miles)
St Paul Lutheran Church (2.3 miles)
Cafes
Zingerman's Coffee Company (0.9 miles)
RoosRoast Coffee (1 miles)
Starbucks (1 miles)
Drip House Coffee Co. (1.3 miles)
Jefferson Market (2.1 miles)
Panera Bread (2.3 miles)
Hyperion Coffee Co. (2.3 miles)
Transportation
U-Haul Moving & Storage (0.9 miles)
Ann Arbor Station (2.9 miles)
Hospitals
Serenity Home Care & Rehab Services (1.3 miles)
Saint Joseph Mercy Health System (2.5 miles)
Biotronic International (2.5 miles)
University of Michigan Von Voigtlander Women's Hospital (2.7 miles)
At University Senior Living, the monthly costs for accommodations reflect a premium compared to both Washtenaw County and the broader Michigan region. For a studio apartment, residents can expect to pay $5,100, which significantly exceeds the average county rate of $4,158 and the state average of $3,824. Similarly, those opting for a semi-private room will find the cost set at $6,000, well above Washtenaw County's average of $3,383 and Michigan's statewide figure of $3,191. These pricing differences underscore University Senior Living's commitment to providing high-quality services and amenities tailored to meet the unique needs of its residents in an enriching environment.
University Senior Living's medication management ensures that residents receive their prescribed medications at the correct times and dosages, which is crucial for maintaining cognitive function and overall health in individuals with dementia or Alzheimer's disease. By having trained staff oversee this process, the risk of missed doses or medication errors is significantly reduced, thereby promoting stability in the residents' well-being. Incontinence care further supports residents by providing dignity and comfort while addressing a common issue associated with cognitive decline. This specialized care not only helps maintain hygiene but also alleviates anxiety and embarrassment, allowing residents to feel more secure and focused on social interactions and daily activities, ultimately enhancing their quality of life.
University Senior Living on seniors.fyi includes 13 photos including images showing interior, floor plan, decor, exercise equipment, dining, lighting, bedroom, salon, and more.
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University Senior Living photos
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Interior
Decor
Living Room
Building
Windows
Kitchen
Lighting
Floor Plan
Wall Art
Painting
Interior
Decor
Bedroom and Floor Plan
Dining
Living Room, Artwork, Fireplace, Bookshelves, and Modern Furniture