Hillside Terrace Retirement in Ann Arbor, MI

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Hillside Terrace Retirement in Ann Arbor, MI

1939 Jackson Ave, Ann Arbor, MI 48103

For more information about senior living options: (844) 490-3973

4.3 from 54 reviews
5 stars
41
4 stars
2
3 stars
4
2 stars
1
1 stars
6

Assisted Living Independent Living Memory Care

Hillside Terrace Retirement Costs & Pricing

Hillside Terrace Retirement offers remarkably competitive pricing compared to both Washtenaw County and the broader state of Michigan. For instance, their one-bedroom and semi-private units are priced at $1,500 per month, significantly lower than the county averages of $3,868 and $3,383 respectively. Even when it comes to studio apartments at $3,000, Hillside Terrace remains below local county rates of $4,158 and state averages of $3,824. The two-bedroom option is a notable outlier at $4,500; while it exceeds both county and state figures, it still represents a valuable choice for residents seeking spacious accommodations. Overall, Hillside Terrace provides an affordable alternative in a competitive market while maintaining quality care for its residents.

Floor plansHillside Terrace RetirementWashtenaw CountyMichigan
1 Bedroom$1,500$3,868$3,384
Semi-Private$1,500$3,383$3,189
Studio$3,000$4,158$3,824
2 Bedrooms$4,500$4,984$3,523

Overall Review of Hillside Terrace Retirement

Pros

  • pro The nurses and staff are supportive, engaged and capable.
  • pro They ensure that each resident feels safe, seen and understood.
  • pro The on-site chef delivers fresh, tasty meals with dedicated care.
  • pro The living spaces are exemplary, offering quiet rooms and inviting communal areas.
  • pro The communal activities are well organized and significantly enrich the residents' lives.
  • pro There is a warm and professional relationship among staff, directors, and residents.
  • pro Hillside Terrace is a benchmark in senior living and widely recommended for care and environment.
  • pro The staff are gentle, friendly and dedicated to the people they care for.
  • pro The facility is family-owned, creating a welcoming, home-like atmosphere.
  • pro Residents form friendships and enjoy outings and activities, feeling happy and engaged.

Cons

  • pro The staff are described as untrained and disengaged, with some nurses acting aggressively and routinely ignoring alarms.
  • pro The cleanliness is deemed unacceptable, with dirty laundry left on the shower seat and residents denied autonomy to stay in their preferred attire.
  • pro A reviewer recalls a deeply distressing mealtime incident where a resident was undressed and soiled diapers were left on the floor, which was heartbreaking and unacceptable.
  • pro There are accusations of harassment toward residents and pressure to donate money, with claims that the situation was investigated after families moved out.
  • pro Programming and communication are criticized as insufficient, with life enrichment not delivered and events not meeting expectations.
  • pro The facility is noted as not fully barrier-free and the surroundings poorly maintained, including infrequent window cleaning.

Review

Hillside Terrace Retirement in Ann Arbor is best suited for families seeking a warm, home?like memory care and assisted living community where personal bonds and hands?on involvement matter more than glossy finishes or corporate scale. The setting is intimate enough that residents feel seen and known, with a leadership presence that many families experience as accountable and accessible. This is especially true for those who value a small, family?owned environment where caregivers become familiar faces and where mealtimes, activities, and daily routines are shaped by long?time staff who remember residents' histories. Those who want a highly modern campus or a large, impersonal operation may want alternatives to consider.

The strongest draws are the staff culture and the atmosphere. Reviewers repeatedly highlight a genuine, caring, and patient approach, with staff who feel like extended family and who strive to make residents comfortable, safe, and engaged. Meals are frequently praised, guided by a chef who can bring fresh, tasty options, sometimes with a garden?to?table emphasis. Residents enjoy a steady cadence of activities - music, games, outings, and community events - within a design that prioritizes comfort and ease of movement. The setting sustains meaningful connections: families report feeling informed and reassured about care plans, progress, and daily happiness, which many perceive as the core value of the Hillside experience.

Yet Hillside Terrace is not without significant cautions. Several reviews describe inconsistent staffing experiences, occasional gaps in training, and moments where alarms or resident concerns seemed to be overlooked. Critics point to periods when mealtime or personal care did not meet expectations, including autonomy and dignity concerns, cleanliness issues, and lapses in bedside attentiveness. The facility's older, smaller footprint and non?deluxe finishes invite questions about barrier?free access and maintenance - areas that can complicate care for residents with mobility needs. A few families allege problematic administrative behavior and questionable billing practices, including pressure around fundraising or charges, which understandably raises red flags for prospective residents weighing trust and transparency.

Those pros and cons must be weighed in light of what the Hillside model aims to deliver. The compelling community?oriented, family?owned approach often translates into lower staff turnover, highly invested caregivers, and ongoing personal touch - factors that can offset gaps in infrastructure or formal polish. The alignment between residents and staff, coupled with robust social programming and accessible leadership, can produce a sense of security and belonging that is hard to match in larger facilities. However, when concerns about safety, hygiene, or communication surface, they tend to loom larger given the intimate setting. In homes where the family philosophy already proves effective, Hillside shines; in environments demanding consistent policy discipline and flawless operational execution, tension may arise.

For families actively evaluating Hillside, a disciplined due?diligence routine is essential. Arrange multiple visits at different times to observe mealtimes, activity participation, and response to alarms and requests. Request a detailed, written summary of daily care plans, staffing ratios, and staff training protocols, and probe any instances of staff turnover or short?staff days. Inspect the living spaces and pathways for true accessibility, and assess whether housekeeping and laundry processes meet expectations. Seek out current residents' families for unfiltered impressions about communication quality and how concerns are handled. Finally, scrutinize billing practices and program calendars to verify that promised activities and life enrichment opportunities align with actual offerings.

In the end, Hillside Terrace offers a compelling package for families prioritizing warmth, continuity of care, and a community that feels like family. It rewards those who are drawn to a smaller, owner?operated model with genuine caregiver?resident relationships, strong meal service, and engaging activities. It is less well suited for those who require consistent, high?level medical oversight, a fully barrier?free modern campus, or an unwavering, formal, corporate?style governance. The decision hinges on one core question: is the priority a deeply personal, neighborly atmosphere with attentive staff, or a flawless continuum of professional care and infrastructure? For the former, Hillside Terrace is a proven value; for the latter, explore larger, more standardized options where resources and processes are tightly controlled.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Ground floor units Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
  • Handicap accessible Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Detroit Metropolitan-Wayne County (22 miles away) Detroit Metropolitan-Wayne County (22 miles away)

Care Services

  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Guest meals Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience.
  • Kosher KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community.
  • Low / no sodium Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • No Sugar No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults.
  • Professional chef Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being.
  • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.
  • Special dining programs Special dining programsSpecial dining programs are important for seniors because they provide nutritious meals tailored to their dietary needs and preferences. These programs also offer socialization opportunities, promote overall health and well-being, and can help prevent malnutrition.
  • Vegetarian VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.

Activities

  • Art classes Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
  • Cooking classes Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen.
  • Day trips and outings Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
  • Educational speakers / life long learning Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
  • Happy hour Happy hourHappy hour is important for seniors as it provides a social activity that promotes camaraderie and reduces feelings of loneliness or isolation. It also offers an opportunity for older adults to relax, unwind, and enjoy some drinks or snacks in a fun and welcoming atmosphere.
  • Karaoke KaraokeKaraoke provides seniors with a fun and social activity that can boost mood, confidence, and cognitive function. It encourages social interaction, physical movement, and creative expression, making it an important form of entertainment for senior living communities.
  • Live well programs Live well programs"Live well programs are essential for seniors as they provide opportunities for physical activity, social engagement, and mental stimulation, ultimately promoting overall health and well-being in later years."
  • Other religious services Other religious servicesOther religious services are important for seniors as they provide a sense of community, spiritual comfort, and opportunities for socializing. These services can help seniors feel connected to their faith and maintain a sense of purpose and belonging in their later years.
  • Visiting chaplain or priest Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.
  • Wine tasting Wine tastingWine tasting can be a fun and social activity for seniors, allowing them to engage their senses, learn about different varieties of wine, and potentially meet new friends. It also offers health benefits such as improved cognitive function and reduced risk of heart disease when consumed in moderation.

Description

The Hillside Terrace Retirement community in Ann Arbor, MI offers a range of care options for seniors, including Independent Living and Memory Care. The community provides a comfortable and supportive environment for older adults to live independently or receive specialized memory care services.

Residents can enjoy a variety of amenities, including air-conditioning, on-site beautician services, and cable or satellite TV. There are indoor and outdoor common areas where residents can socialize and relax. The community is also wheelchair accessible, with features such as ground floor units and wheelchair accessible showers. Wi-Fi/high-speed internet is available throughout the community.

The staff at Hillside Terrace Retirement provides various care services to meet individual needs. Incontinence care is offered, along with medication management to ensure residents stay on top of their prescriptions.

Dining at Hillside Terrace Retirement is designed to meet specific dietary needs and preferences. This includes options such as kosher meals, low/no sodium dishes, vegetarian choices, and meals with no sugar. A professional chef prepares delicious meals, which can be enjoyed in the dining area or through room service. Special dining programs are available for residents to try new cuisines or indulge in their favorite dishes.

Residents have access to an array of activities to keep them engaged and entertained. They can participate in cooking classes, go on day trips and outings, attend devotional activities offsite or on-site, listen to educational speakers for lifelong learning opportunities, join happy hour gatherings or karaoke nights. Live well programs promote physical fitness and overall wellness. Other religious services are provided by visiting chaplains or priests, while wine tasting events offer a chance for socializing.

The community's convenient location ensures easy access to essential amenities nearby. With 10 cafes, 10 parks, 12 pharmacies, 19 physicians' offices, 34 restaurants all within close proximity; residents have plenty of options for entertainment outside the community. Transportation services are also available for ease of travel. Additionally, there are two places of worship in the area as well as 12 hospitals for any medical needs that may arise.

At Hillside Terrace Retirement, seniors can enjoy a comfortable and enriching lifestyle with a range of care options, amenities, and activities to meet their individual needs and preferences.

Nearby Places of Interest

This part of Ann Arbor, Michigan offers a convenient and diverse range of amenities for seniors considering the area for living. With several dining options nearby, including HOMES Brewery, Zingerman's Roadhouse, and Knight's Steak House, residents have access to a variety of cuisine choices. Additionally, there are multiple pharmacies in close proximity such as Walgreens and CVS Pharmacy, ensuring easy access to medication and healthcare needs. The area also boasts several parks like South Maple Park and Allmendinger Park, providing opportunities for outdoor recreation and relaxation. For medical care, there are reputable physicians and hospitals nearby like Saint Joseph Mercy Health System and University of Michigan Hospitals. Overall, this part of Ann Arbor is well-equipped to meet the needs of seniors looking for a vibrant community with essential services within reach.

Restaurants

  • HOMES Brewery (0.3 miles)
  • McDonald's (0.4 miles)
  • Taco Bell (0.4 miles)
  • Zingerman's Roadhouse (0.4 miles)
  • Knight's Steak House (0.5 miles)
  • Little Caesars Pizza (0.7 miles)
  • Blank Slate Creamery (1.1 miles)

Pharmacies

  • Walgreens (0.4 miles)
  • CVS Pharmacy (0.5 miles)
  • Rite Aid (0.5 miles)
  • CVS Pharmacy (1.6 miles)
  • Walgreens (1.6 miles)
  • CVS Pharmacy (2.1 miles)
  • CVS Pharmacy (2.2 miles)

Parks

  • South Maple Park (0.8 miles)
  • Fritz Park (0.8 miles)
  • Burr Oak Park (0.9 miles)
  • West Park (0.9 miles)
  • Belize Park (1.1 miles)
  • Allmendinger Park (1.2 miles)
  • Saginaw Forest (1.7 miles)

Physicians

  • Iha (0.8 miles)
  • Paul William Turke (0.9 miles)
  • Liberty Pediatrics (1.1 miles)
  • See (1.6 miles)
  • Osler Building (1.8 miles)
  • University of Michigan Kellogg Eye Center (1.9 miles)
  • Gastroenterology Clinic (1.9 miles)

Cafes

  • Jefferson Market (0.9 miles)
  • Hyperion Coffee Co. (1.2 miles)
  • Sweetwaters Coffee & Tea (1.2 miles)
  • Zingerman's Delicatessen (1.4 miles)
  • Drip House Coffee Co. (1.5 miles)
  • Homes Campus (1.6 miles)
  • Panera Bread (1.7 miles)

Places of Worship

  • St Paul Lutheran Church (1 miles)
  • Grace Ann Arbor Church (3 miles)

Hospitals

  • Saint Joseph Mercy Health System (1.5 miles)
  • UofM Hospital 7C (2.2 miles)
  • University Of Michigan Main Hospital - Dock 5 (2.2 miles)
  • University of Michigan Hospitals (2.2 miles)
  • 6th Floor Rehabilitation Center (2.2 miles)
  • University of Michigan Von Voigtlander Women's Hospital (2.3 miles)
  • Amou (2.3 miles)

Transportation

  • Ann Arbor Station (1.6 miles)

Frequently Asked Questions

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