Hillside Terrace in Ann Arbor, MI
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1939 Jackson Avenue, Ann Arbor, MI 48103
For more information about senior living options: (844) 490-3973
Hillside Terrace offers residents an ideal living environment with supportive, engaged, and capable staff. The on-site chef delivers fresh, tasty meals that residents truly enjoy. The living spaces are exemplary in design, with quiet rooms and spacious, comfortable communal areas. The staff and leadership foster a warm, professional relationship, making visits easy and reassuring. The communal activities, including concerts, games, and crafts, are well organized and enriching. The facility is family-owned and feels like a welcoming extended family to residents and their families. The staff are gentle, patient, and dedicated to the people they care for. Residents enjoy outings, time outdoors, and diverse social activities, including patios and gardens. Hillside Terrace is frequently described as among the best in Washtenaw County, with compassionate care and a clean, homey environment.
The reviewer would never place their mother in this memory care facility. The majority of the staff appeared untrained and disengaged, and the nursing staff behaved aggressively while routinely ignoring alarms and resident concerns. The cleanliness of the rooms was unacceptable, with dirty laundry left on the shower seat. There was a lack of personal connection, with staff making no effort to understand residents as individuals, which strips away their dignity. A distressing incident involved a resident being found undressed with soiled diapers discarded on the floor, followed by confrontation by a caregiver. There is a strong advisory against entrusting this facility with a loved one's care. The facility was described as horrible, with a very small wing, hardly any windows, and rude, unprofessional owners. The building suffered from plumbing problems, musty smells, and signs of aging, with outdated heating and unreliable power-related systems.Hillside Terrace is best suited for families seeking a small, family-owned memory care and assisted living community where care feels personal, warm, and deeply relational. It works well for older adults who value a home-like environment, steady, engaged staff, and robust social programming, including on-site dining by a capable chef and regular activities that foster connection. The model resonates with families who want to be welcomed as part of the care team, with transparent access to health updates and a sense that their loved one is cherished. It is particularly appealing for dementia care where caregivers desire consistent, patient interaction and residents who thrive in a intimate setting rather than a large, impersonal campus. This is not the place for those chasing a sleek, corporate atmosphere or a facility with cutting-edge medical infrastructure.
The strongest positives come from the core experience families describe: a warm, genuinely caring staff that treats residents like family, long-tenured leadership, and a design that blends quiet private spaces with communal rooms that feel like a living room. The in-house chef consistently earns praise for fresh, tasty meals, and the activity calendar - concerts, games, outings - provides meaningful enrichment without overwhelming residents. The memory care unit is frequently highlighted for its gentle, attentive approach, with families reporting that their loved ones feel safe, seen, and connected. For many, Hillside Terrace delivers peace of mind because the caring ethos is evident in day-to-day interactions and in the way visits are handled, questions answered, and needs anticipated.
However, several reviews flag meaningful downsides that prospective residents should weigh. A minority of staff are described as disengaged or poorly trained, with instances of alarms being ignored and concerns left unaddressed. Cleanliness problems in rooms, limited resident autonomy (even simple choices like pajamas), and distressing Mealtime experiences have been reported in some cases. There are also references to aging infrastructure - old plumbing, temperature control quirks, and occasional building maintenance issues - that can affect comfort and reliability, especially in an older facility. A few reviews describe curt management or tense dynamics among staff, underscoring that the family-owned model isn't immune to internal challenges and staff turnover. These experiences are not the majority, but they are credible enough to prompt careful, firsthand evaluation.
The relief from the cons comes through the compelling pros. When Hillside Terrace hums at its best, the combination of genuine warmth, continuity of care, and a genuinely engaged leadership team creates a sanctuary where residents feel valued and families feel involved. The architecture supports a homey, non-institutional feel, which helps residents maintain dignity and comfort. The long-standing, family-led culture often translates into consistent staffing who remember residents' histories, preferences, and routines, reducing anxiety for both residents and their families. In practice, that translates into better mood, more participation in activities, and a stronger sense of belonging - elements that materially offset occasional operational gaps and infrastructure limitations for many families.
For families weighing options, a practical path is essential. Prospective movers should probe staffing stability, turnover, and training, and request examples of teamwork around memory care needs. Ask how alarms, safety alerts, and care plans are monitored, and request a walk-through during a peak mealtime to assess resident autonomy, noise level, and staff responsiveness. Inquire about maintenance responsiveness and contingency plans for outages or equipment failures so comfort and safety aren't compromised. A tour should include conversations with the director of nursing and several direct care staff, plus opportunities to speak with current residents and family members about daily life, to separate the heartfelt testimonials from the observable routines.
In the final assessment, Hillside Terrace stands out as a compelling choice in Washtenaw County for families prioritizing warmth, personal attention, and a family-first atmosphere in memory care and assisted living. It delivers remarkable value for those who want a smaller, intimate community where staff are often described as caring and engaged, and where meals and activities enrich daily life. The caveat is clear: verify operational consistency and infrastructure health, and confirm that the level and cadence of clinical monitoring meet specific needs. For families who prize dignity, connection, and a sense of "family sharing life with your family," Hillside Terrace is a credible, often excellent destination - so a thoughtful tour and candid conversations are strongly advised before deciding.
88 resident community capacity
1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting. Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Full kitchenHaving a full kitchen in a senior living facility is important for seniors because it allows them to maintain their independence and prepare their own meals. This promotes healthy eating habits, saves money on dining out, and provides a sense of familiarity and comfort for residents.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces. Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being. KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Party spaceHaving access to party space is important for seniors as it provides opportunities for socialization, connection, and enjoyment. These spaces allow seniors to celebrate special occasions, host gatherings with friends and family, and participate in community events, enhancing their overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
SpaSpas are important for seniors because they provide relaxation, stress relief, and therapeutic benefits which can improve their overall well-being and quality of life. Additionally, spa treatments such as massages, hydrotherapy, and aromatherapy can help alleviate common age-related ailments such as arthritis, joint pain, and circulation issues. Seniors deserve to enjoy a pampering experience that promotes physical and emotional wellness.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed. Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.Hillside Terrace in Ann Arbor, MI is an assisted living community that offers a variety of housing options, including studio apartments. This community is a Continuing Care Retirement Community (CCRC), which means it provides various levels of care to meet the changing needs of its residents.
At Hillside Terrace, residents can enjoy independent living while having access to support and assistance as needed. The community also offers Memory Care for those with cognitive impairments, as well as Skilled Nursing Facility services for individuals requiring more intensive medical care.
A wide range of amenities are provided to enhance the quality of life for residents. These include a beautician on-site, a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, and fully furnished accommodations. There is also a gaming room, garden space, laundry facilities, private bathrooms, outdoor spaces, party areas, and resident parking available.
Residents can take advantage of additional services such as move-in coordination and respite or short-term stays. Dining options are catered to specific dietary restrictions and preferences. A small library is available for reading enthusiasts while spa services provide relaxation and wellness opportunities. Wi-Fi/high-speed internet is provided throughout the community for connectivity and convenience.
Care services at Hillside Terrace include 24-hour supervision for safety and security. Trained staff are available to assist residents with activities of daily living such as bathing and dressing. Assistance with transfers is provided for those who require help with mobility. Medication management ensures that residents receive their prescribed medications accurately and on time. Physical therapy is offered to promote mobility and overall physical well-being. Special dietary restrictions can be accommodated for those with specific health needs.
The community promotes an active lifestyle through various activities and programs that foster social engagement and mental stimulation. Community-sponsored activities are organized regularly along with fitness programs to encourage physical exercise. Planned day trips provide opportunities for exploration in the surrounding area. Religious services cater to residents' spiritual needs, while resident-run activities and scheduled daily activities create a vibrant and fulfilling community life.
Hillside Terrace benefits from its convenient location, with numerous amenities nearby. There are 10 cafes, parks, and pharmacies within close proximity, ensuring easy access to everyday essentials and recreational opportunities. With 19 physicians and 34 restaurants nearby, residents have a wide range of healthcare providers and dining options to choose from. Transportation options are available for residents who require non-medical transportation. Additionally, there are two places of worship and 12 hospitals located conveniently near the community.
Overall, Hillside Terrace in Ann Arbor, MI offers a comprehensive assisted living experience that combines comfortable housing with quality care services and an array of amenities to promote an active and fulfilling lifestyle for its residents.
Hillside Terrace offers 1-bedroom apartments and Studio apartments.
Hillside Terrace is located at 1939 Jackson Avenue, Ann Arbor, MI 48103 in Washtenaw County, Michigan
Hillside Terrace offers a comprehensive suite of features designed to support residents with dementia or Alzheimer's disease effectively. Assistance with dressing ensures that residents can maintain dignity and comfort, while medication management helps prevent confusion and ensures adherence to prescribed regimens. Thoughtfully prepared meals catered to individual dietary needs not only nourish but also create familiar routines, enhancing emotional well-being. Support with activities of daily living, including bathing and transfers, promotes safety and fosters a sense of independence in residents. The provision of 24-hour supervision guarantees a safe environment where individuals receive immediate assistance when needed, further alleviating anxiety often associated with memory loss. Additionally, physical therapy contributes to maintaining mobility and overall health, promoting both physical and cognitive engagement crucial for their well-being. Together, these features create a nurturing atmosphere that encourages autonomy while ensuring essential care tailored to the unique challenges faced by those living with dementia or Alzheimer's disease.
Hillside Terrace on seniors.fyi includes 3 photos including images showing dining, interior, building, entrance, landscaping, trees, natural light, windows, and more.
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22 Remarkable Caregiver Support Groups Available Online and In-Person
Caregiver support groups are crucial for providing emotional and practical assistance to those caring for loved ones, offering resources, coping strategies, and a sense of community through various organizations and platforms. These groups help alleviate isolation and burnout while addressing the unique challenges faced by caregivers of individuals with specific conditions.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
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