Right At Home of Ann Arbor
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2020 Hogback Road Suite 20, Ann Arbor, MI 48105
For more information about senior living options: (844) 490-3973
Brian and his staff member Dave are thoughtful, understanding, and helpful. They calmed fears before and after surgery. Anna and her staff are wonderful to work with. Right at Home helpers provide five days of care each week and are a lifeline for families dealing with progressive MS. They are the perfect balance of professional and friendly. The caregivers are experienced, reliable, and consistent. The owner is hands-on and dedicated to meeting clients' needs. He is responsive to feedback and genuinely tries to accommodate.
The caregiver canceled four weeks in a row, with no response or action from the office when they called repeatedly to schedule a replacement. The bills were frequently totaled incorrectly, charging the parents for more visits than actually occurred. The reviewer had a very bad experience with the company, after previously having a good experience in Florida.Right At Home of Ann Arbor is best suited for families seeking reliable, in-home care that supports aging in place, post-surgical recovery, or the needs of relatives with progressive conditions. The strongest fit is for clients who prize a personal, hands-on approach: a caregiver team that can be matched to individual personalities and care requirements, with a responsive owner who treats each case as ongoing partnership rather than a commodity. The reviews consistently point to calm, compassionate support from staff during delicate moments - post-op recovery, end-of-life planning, and long-term daily assistance. When care is needed five days a week with a clear emphasis on continuity and compatibility, this agency delivers a reassuring, at-home care experience.
Nevertheless, some families should consider alternatives. Those requiring guaranteed scheduling with zero gaps or 24/7 continuous supervision may find the reliability needs more robust coverage elsewhere. A facility-based option could be more suitable for households seeking a structured living environment with round-the-clock staffing and fewer last-minute adjustments. Additionally, any family with stringent billing expectations or past frustration with billing accuracy should compare agencies carefully, since even strong caregiver quality can be undermined by billing inconsistencies or scheduling lapses.
The core strengths reside in the human element. Staff members are described as thoughtful, empathetic, and dependable, capable of calming fears in the moment and providing practical, steady assistance through medical events and daily routines. The owner's hands-on involvement stands out as a differentiator: a responsive, matching-first approach that emphasizes getting the right caregiver for the right client, and a willingness to work through insurance complexities to simplify access. Across multiple families, caregivers are portrayed as professional yet warm, delivering a balance of competence and compassionate presence that makes a real difference in quality of life and peace of mind.
These strengths do not erase the notable drawbacks surfaced in some experiences. The most critical concern is inconsistent scheduling, with a caregiver cancellation pattern that undermined routine care for at least a period. Billing accuracy also emerged as a risk, with several instances of incorrect charges misaligning with actual visits. In one strong counterexample, the owner's quick, personal intervention helped repair a plan; in another, the office response was lacking during a period of repeated cancellations. Such mixed episodes illuminate a real fault line: while relationships can be deeply positive, reliability and billing discipline must be actively managed to avoid eroding trust.
For families considering this provider, practical steps make the most of the positives while guarding against the negatives. Insist on a clear service agreement that spells out cancellation policies, backup staffing, and a defined point of contact for scheduling changes. Request a documented care plan with caregiver preferences, and set up regular check-ins to review progress and adjust assignments as needed. Confirm billing procedures up front: itemized invoices, consistent billing cycles, and a named billing contact. If possible, arrange a trial period to observe how the team handles real-world contingencies and whether the care fit remains strong as needs evolve.
In sum, Right At Home of Ann Arbor represents a solid, personally attentive option for home-based care where the client's comfort, caregiver compatibility, and a hands-on owner footprint matter most. It serves best when family members value a relational, flexible approach and can tolerate the occasional scheduling hiccup or billing misstep in exchange for compassionate, capable support during critical life moments. For those who cannot compromise on scheduling reliability or billing clarity, exploring additional agencies or a supervised living option may be warranted. Where the fit is right, this team can deliver meaningful, home-centered caregiving that genuinely eases family stress and keeps loved ones centered in their own space.
Detroit Metropolitan-Wayne County (17 miles away)Right At Home of Ann Arbor is an exceptional assisted living community located in the vibrant city of Ann Arbor, MI. Situated in a convenient location, this community offers easy access to a plethora of amenities and services that enhance the overall quality of life for its residents.
One of the highlights of living at Right At Home of Ann Arbor is the abundance of nearby cafes, allowing residents to enjoy a variety of delicious coffees and pastries while socializing with friends or family. For those who appreciate nature, there are nine parks in close proximity to the community, providing ample opportunities for leisurely walks, picnics, or simply enjoying the serene surroundings.
Healthcare is a top priority at Right At Home, and this is reflected in the numerous nearby pharmacies and physicians. With 17 pharmacies nearby, acquiring medications and healthcare supplies becomes hassle-free. Additionally, having 27 physicians in close proximity ensures that residents have access to quality medical care when needed.
Culinary enthusiasts will be delighted by the 23 restaurants nearby, offering a diverse range of cuisines to satisfy any craving. Whether it's fine dining or casual eateries, residents can easily enjoy meals outside their home.
Transportation options are conveniently available with one transportation service nearby. This allows residents to travel independently or reach various destinations within the city for shopping, cultural events, or appointments.
For those seeking spiritual nourishment and connection with their faith community, three places of worship are located near Right At Home. These religious establishments provide supportive environments where residents can engage in prayer and participate in meaningful activities.
Entertainment lovers will appreciate having one theater nearby. Residents can enjoy movies, plays, concerts, and other performances without traveling far from home.
Finally, but importantly, with 14 hospitals in close proximity to Right At Home of Ann Arbor, residents have peace of mind knowing that emergency medical care is readily accessible whenever necessary.
In summary, Right At Home of Ann Arbor offers a warm, inviting environment for residents with an extensive range of nearby amenities and services. This community is designed to provide comfort, convenience, and peace of mind, ensuring that residents can live fulfilling lives in the heart of Ann Arbor.
This section of Ann Arbor, Michigan, offers a variety of amenities catering to senior residents. With several restaurants such as Chili's Grill & Bar and Olga's Kitchen within close proximity, seniors can enjoy convenient dining options. Places of worship like St. Luke's Lutheran Church and Grace Ann Arbor Church provide spiritual support and community engagement opportunities. Additionally, there are numerous cafes for socializing or enjoying a cup of coffee, including two Starbucks locations nearby. Access to healthcare is readily available with physicians' offices like U S Medical Management and hospitals such as St Joseph Mercy Hospital and VA Ann Arbor Healthcare System in the vicinity. Pharmacies like Walgreens and CVS Pharmacy ensure easy access to medication. Nature lovers can explore nearby parks like County Farm Park and Gallup Park, while entertainment options include the Ann Arbor 20 + Imax theater. Overall, this area offers a mix of amenities that cater to the needs and interests of seniors looking for a comfortable and convenient living environment in Ann Arbor, Michigan.
Right At Home of Ann Arbor is located at 2020 Hogback Road Suite 20, Ann Arbor, MI 48105 in Washtenaw County, Michigan
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