Right At Home of Ann Arbor

Pros

• Brian and his staff member Dave were thoughtful, understanding, and helpful, and calmed fears before and after surgery.
• Anna and her staff are wonderful to work with.
• Right at Home's helpers visit five days a week to care for a husband with progressive multiple sclerosis; they are a lifeline and provide a perfect balance of professional and friendly care.
• The owner is hands-on and committed to matching clients with caregivers to ensure a good fit, and he is knowledgeable about long-term care insurance.
• The owner is responsive to feedback and genuinely tries to accommodate.
• Right at Home was a blessing during the father's last days; the owner acted quickly and planned care with the family; the caregivers were compassionate and thorough.

Cons

• A caregiver canceled four consecutive Wednesdays, and the office offered no response or action when the family repeatedly called to arrange another caregiver.
• The bills were often totaled incorrectly, charging the parents for more visits than actually occurred.
• The overall experience was very bad after previously having a good experience with the same company in Florida.

Review

Across these testimonials, Right at Home consistently appears as a source of calm, capable support for families facing medical events and ongoing caregiving needs. Brian and his staff member Dave are highlighted for their thoughtfulness, understanding, and helpfulness, with reviewers noting how they calmed fears before and after surgery. They're described as two empathetic guys whose personal approach helps families navigate frightening and uncertain moments with a steady presence.

Another thread centers on Anna and her team, who are praised for being wonderful to work with. The warmth and professionalism of Anna and her staff come through in several reviews, suggesting a reliable, collaborative relationship that makes coordinating care smoother for families and provides reassurance during challenging times.

Elizabeth's experience emphasizes the regular, dependable support that Right at Home can offer. Her husband, who has progressive multiple sclerosis, receives in-home care five days a week. The services are framed as a lifeline - neatly balancing a professional demeanor with a friendly, approachable attitude. Elizabeth and her family feel fortunate to have found them and strongly recommend their help.

A longer-term use case adds another layer of confidence in the company's approach. For a little over a year, this family has relied on Right at Home to care for their mother. The caregivers are described as experienced, reliable, and consistent, while the owner is portrayed as hands-on and dedicated to ensuring clients get what they need and want. A notable strength is the owner's effort to match clients with caregivers for a good fit, which is complemented by a familiarity with long-term care insurance policies. The organization's responsiveness to feedback and willingness to accommodate are cited as important pluses.

End-of-life care experiences further illustrate the impact of compassionate, personalized attention. Right at Home is described as a blessing during a father's last days, with the owner responding quickly and even coming to the house to sit with the family and help plan care. Brenda and Rhonda are singled out as compassionate and thorough, providing comfort to both parents at a deeply difficult time. The sentiment here is that such services can feel like a Godsend when life reaches its most challenging moments.

Not all feedback is uniformly positive, and one review highlights significant organizational shortcomings. A caregiver canceled four weeks in a row on a single day, with no reliable response from the office when the family tried to arrange alternatives. Billing issues were also common, with charges for more visits than actually occurred. This difficult experience stands in sharp contrast to the otherwise strong praise and underscores how crucial dependable scheduling and accurate billing are to maintaining trust and satisfaction.

Taken together, these perspectives portray Right at Home as a generally compassionate, client-centered service characterized by thoughtful staff, consistent caregivers, and active ownership. Families appreciate the personal touch, the effective matching of caregivers to clients, and the practical support around insurance and planning. At the same time, they acknowledge that smooth administrative processes - clear scheduling and accurate billing - are essential to sustaining the high level of care that has earned them praise.

This section of Ann Arbor, Michigan, offers a variety of amenities catering to senior residents. With several restaurants such as Chili's Grill & Bar and Olga's Kitchen within close proximity, seniors can enjoy convenient dining options. Places of worship like St. Luke's Lutheran Church and Grace Ann Arbor Church provide spiritual support and community engagement opportunities. Additionally, there are numerous cafes for socializing or enjoying a cup of coffee, including two Starbucks locations nearby. Access to healthcare is readily available with physicians' offices like U S Medical Management and hospitals such as St Joseph Mercy Hospital and VA Ann Arbor Healthcare System in the vicinity. Pharmacies like Walgreens and CVS Pharmacy ensure easy access to medication. Nature lovers can explore nearby parks like County Farm Park and Gallup Park, while entertainment options include the Ann Arbor 20 + Imax theater. Overall, this area offers a mix of amenities that cater to the needs and interests of seniors looking for a comfortable and convenient living environment in Ann Arbor, Michigan.

Restaurants

• Chili's Grill & Bar (0.3 miles)
• Olga's Kitchen (0.5 miles)
• Taco Bell (1.5 miles)
• IHOP (1.7 miles)
• Wendy's (1.8 miles)
• Popeyes Louisiana Kitchen (2.5 miles)
• Dominick's (3.1 miles)

Places of Worship

• St Lukes Lutheran Church (0.3 miles)
• Church of the Good Shepherd (1.8 miles)
• Grace Ann Arbor Church (2.8 miles)

Cafes

• Starbucks (0.4 miles)
• Starbucks (0.4 miles)
• RoosRoast Coffee (2.7 miles)
• Panera Bread (3.4 miles)
• Drip House Coffee Co. (3.6 miles)

Physicians

• U S Medical Management (0.6 miles)
• Bio Energy Medical Center (0.8 miles)
• Christensen Carl W MD - Christensen Carl W, MD (0.8 miles)
• Michigan Sportsmedicine and Orthopedic Center (1 miles)
• Ayers Jonathan W T MD (1.1 miles)
• Huron Ophthalmology (1.5 miles)
• Michigan Heart - Tanmay V Swadia MD (1.5 miles)

Hospitals

• Affiliated Podiatrists PC (0.6 miles)
• St Joseph Mercy Hospital (1.5 miles)
• Serenity Home Care & Rehab Services (2.2 miles)
• VA Ann Arbor Healthcare System (2.7 miles)
• C.S. Mott Children's Hospital (2.9 miles)
• Ped Cardiology Cs Mott (2.9 miles)
• University of Michigan Von Voigtlander Women's Hospital (3 miles)

Pharmacies

• Clark Professional Pharmacy (0.7 miles)
• Walgreens (0.8 miles)
• CVS Pharmacy (0.8 miles)
• Kroger Pharmacy (1 miles)
• Rite Aid (1.3 miles)
• CVS Pharmacy (1.5 miles)
• Ann Arbor Pharmacy (1.6 miles)

Parks

• County Farm Park (1.1 miles)
• Gallup Park (1.7 miles)
• Gallup Canoe Livery (1.7 miles)
• Furstenberg Nature Area (2.1 miles)
• Nichols Arboretum (2.8 miles)
• Island Park (3.4 miles)
• Riverside Park (3.7 miles)

Theaters

• Ann Arbor 20 + Imax (2 miles)

Transportation

• U-Haul Moving & Storage (3.3 miles)