Brookdale Ann Arbor

Pros

• The staff at Brookdale Ann Arbor is described as compassionate, professional, and attentive to residents' needs.
• Many reviewers appreciated the strong sense of community and involvement of families in activities.
• Overall cleanliness and appearance of the facility received positive remarks from residents and their families.
• The quality of meals was noted positively by several reviewers, with many expressing satisfaction with both food options and presentation.
• Residents enjoyed engaging activities organized by the staff, which helped foster a sense of belonging and joy during their stay.
• The long tenure of staff members indicates stability and dedication, contributing to a welcoming environment for residents.
• Reviewers praised Brookdale Ann Arbor as an excellent place for assisted living and highly recommended it to others seeking similar services.
• Families felt supported throughout the transition process into assisted living, with responsive communication from management and staff.

Cons

• The living space of the resident is not routinely cleaned on a weekly basis, leading to dissatisfaction.
• The meals are considered bland and not very appetizing by the resident.
• At least one staff member has been consistently harsh and disrespectful towards a family member.
• Response times to resident requests for assistance are inconsistent, sometimes delayed.
• There were issues with medication distribution not being on schedule and lack of documentation regarding care.
• Families felt that the marketing promises made during the selection process were overstated.
• The cost of living at Brookdale Ann Arbor was considered too high compared to the level of care received.
• There was a lack of encouragement for resident participation in activities, which many found disappointing.
• Concerns over nursing care availability and responsiveness during emergencies led to loss of trust in services provided.
• The facility failed to deliver on advertised services outlined in their contract, causing significant dissatisfaction among residents and families.

Review

Brookdale Ann Arbor has garnered a mixed bag of reviews from family members of residents, reflecting both commendable strengths and critical weaknesses in the facility's operations. Many reviewers express gratitude for the helpfulness and professionalism exhibited by the staff, highlighting their compassionate approach to caring for elderly residents. This is particularly appreciated during challenging transitions to assisted living or memory care, where families often feel vulnerable. The community spirit cultivated at Brookdale Ann Arbor also resonates with many families; activities that include family members are seen as a way to foster a sense of belonging and engagement among all parties involved.

In terms of overall environment, several reviewers note that Brookdale Ann Arbor maintains high cleanliness standards and offers an aesthetically pleasing setting. The facility boasts spacious common areas designed to encourage socialization among residents, though some have pointed out that individual apartments can feel cramped for visiting family members. The décor and ambiance have been favorably compared to more institutional options, making it feel less like a typical care facility and more like a welcoming home. However, it's important to note that while the building itself impresses visitors during tours, there are concerns about apartment size limiting the comfort levels for residents wanting privacy or room for guests.

Food quality at Brookdale Ann Arbor ranges from satisfactory to disappointing according to various reviews. While some loved ones report that their relatives enjoyed the meals—particularly praising desserts—others have found the food bland and unappetizing. Dining experiences are described as formal but lacking variety in taste and options, which can significantly affect residents’ overall satisfaction with their living experience. A few reviewers indicate that meal preparation could benefit from enhancements in flavor to better meet resident preferences.

Despite its many positives, Brookdale Ann Arbor has faced criticism regarding inconsistencies in care delivery and responsiveness to resident needs. Some family members noted delays in addressing requests for assistance or nursing care, raising concerns about whether advertised services were effectively fulfilled. Instances were reported wherein basic personal care tasks were not performed with the promised frequency; one family even felt compelled to install cameras in their loved one’s room due to suspected negligence in care provisions. This stark discrepancy between expectations set by management through contracts versus actual service delivered forms a critical point of contention among dissatisfied families.

Another significant concern is regarding transparency and communication between staff and families regarding their loved ones' health status and needs. While many reviewers initially felt reassured by staff responses during emergencies—like power outages—they later expressed disappointment when issues arose without timely follow-through on promises made by management or unclear communication about nursing oversight during crucial moments of need.

In conclusion, while there exists a dedicated core of staff who genuinely connect with residents and provide comforting support within Brookdale Ann Arbor's community framework, numerous voices raise serious questions regarding consistency in care quality as well as responsiveness when it comes time for addressing specific health-related requests. Families seeking a dependable assistive living option must weigh these experiences carefully against individual needs—especially concerning ongoing medical supervision—to determine if this facility is indeed suitable for their loved ones' specific requirements moving forward. Ultimately, despite pockets of excellence within this residence’s offerings, significant improvements are necessary across multiple operational facets to truly fulfill its mission as an ideal environment for assisted living.

This part of Ann Arbor, Michigan offers a convenient and diverse range of amenities for seniors looking to make this area their home. With various dining options such as No Thai, Olive Garden, and Potbelly Sandwich Shop within close proximity, residents can enjoy a variety of cuisine without having to travel far. Additionally, there are several pharmacies nearby including CVS and Meijer for easy access to medications and healthcare needs. For medical care, there are reputable physicians and hospitals in the area such as Ann Arbor Family Care and Saint Joseph Mercy Health System. The neighborhood also boasts tranquil parks like Allmendinger Park and Fritz Park for outdoor recreation and relaxation. Places of worship like Grace Ann Arbor Church cater to the spiritual needs of residents, while transportation options such as U-Haul Moving & Storage offer convenience for those needing to travel. Overall, this part of Ann Arbor provides a well-rounded environment with essential services for seniors seeking a comfortable and convenient place to live.

Restaurants

• No Thai (0.1 miles)
• Potbelly Sandwich Shop (0.6 miles)
• Olive Garden (0.9 miles)
• P.F. Chang's China Bistro (1 miles)
• McDonald's (1.1 miles)
• Washtenaw Dairy (1.3 miles)
• Little Caesars Pizza (1.5 miles)

Pharmacies

• CVS Pharmacy (0.1 miles)
• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (1.1 miles)
• Meijer Pharmacy (1.2 miles)
• Meijer Pharmacy (1.3 miles)
• CVS Pharmacy (1.7 miles)
• Costco Store (1.7 miles)

Physicians

• Ann Arbor Family Care (0.6 miles)
• Greater Ann Arbor Neurology Associates PC (0.7 miles)
• HairClub (0.7 miles)
• University of Michigan Spine & Headache Program (0.8 miles)
• U of M Family Practice - Briarwood Circle (0.8 miles)
• Skymint - Ann Arbor - Recreational & Medical Marijuana (0.8 miles)
• Briarwood Medical Group (0.9 miles)

Cafes

• Drip House Coffee Co. (0.7 miles)
• RoosRoast Coffee (1 miles)
• Starbucks (1.2 miles)
• Jefferson Market (1.5 miles)
• Zingerman's Coffee Company (1.5 miles)
• Hyperion Coffee Co. (1.7 miles)
• Sweetwaters Coffee & Tea (1.8 miles)

Parks

• Allmendinger Park (1 miles)
• Fritz Park (1.2 miles)
• South Maple Park (1.9 miles)
• West Park (2 miles)
• Nichols Arboretum (2.3 miles)
• Burr Oak Park (2.3 miles)
• Belize Park (2.4 miles)

Places of Worship

• Grace Ann Arbor Church (1.1 miles)
• St Paul Lutheran Church (1.7 miles)
• Church of the Good Shepherd (1.9 miles)

Hospitals

• Serenity Home Care & Rehab Services (1.5 miles)
• Saint Joseph Mercy Health System (1.9 miles)
• University of Michigan Von Voigtlander Women's Hospital (2.3 miles)
• Ped Cardiology Cs Mott (2.3 miles)
• C.S. Mott Children's Hospital (2.4 miles)
• Amou (2.4 miles)
• UofM Hospital 7C (2.4 miles)

Transportation

• U-Haul Moving & Storage (1.6 miles)
• Ann Arbor Station (2.4 miles)