Healthcare Staffing Inc

Pros

• Natasha is very helpful and responds to calls and emails quickly and efficiently.
• The staff are kind and always ready to help people.
• Jason provides thorough guidance and keeps candidates updated throughout the process with outstanding communication.
• MSG Staffing offers flexibility and understanding, especially for mothers balancing family and work.
• MSG Staffing values applicants, understands individual situations (including medical restrictions), and finds suitable roles.
• MSG Staffing enables professionals to thrive while supporting family commitments.
• The orientation and onboarding process is precise, easy to understand, and well explained.
• The onboarding process is smooth, with recruiters staying in touch and answering questions promptly.
• Krishna Patel is professional, helpful, and a good listener.
• Lacy is easy to talk to, friendly, and responsive; she explains potential roles clearly.
• The office staff are friendly, and the overall atmosphere is inviting.
• MSG Staffing has strong relationships with local healthcare facilities, making placements easier; onboarding is smooth, and recruiters are reliable and responsive.

Cons

• There is a lot of paperwork to do before getting hired.
• The whole process took about a month to complete, partly because the CPR certificate was not up to date.
• There were some onboarding issues that had to be resolved.

Review

Across the collection of reviews, a clear thread runs through: EmpowerCare Healthcare Staffing and MSG Staffing are repeatedly described as people-centric teams that make the employment process feel personal, supportive, and efficient. The overall tone is overwhelmingly positive, with the vast majority of commenters praising the people who guide them - from recruiters who stay in touch to scheduling staff who keep things moving behind the scenes. The common experience is one of approachable professionals who are genuinely invested in helping job seekers find roles that fit their needs and lives.

A big portion of the praise centers on the recruiters and account managers who shepherd candidates through every step. Natasha stands out for her responsiveness and efficiency, consistently replying to calls and emails promptly. Jason is singled out for his thorough, step-by-step guidance, keeping clients informed throughout the interview and onboarding process. He would often check in, not just via text or email but sometimes with a direct call, to see how the process was progressing. This level of proactive communication - clear, reliable, and often accompanied by practical updates - appears to be a defining strength across the team members described in these reviews.

The onboarding process is a mix of thoroughness and support. Reviewers acknowledge that there is a substantial amount of paperwork to complete before getting hired, and one comment notes that the process can stretch to about a month. However, this is often framed as a positive insofar as the staff are helping candidates meet requirements, such as updating CPR certification, and guiding them to the right resources to fulfill prerequisites quickly. In other words, the heavy paperwork is not just a hurdle; it is managed with patient guidance that helps candidates stay on track rather than feel stalled.

Several narratives highlight a sense of empowerment and accommodation that goes beyond the typical staffing experience. One reviewer, Kinkeisha Baskin (who goes by Koi), describes MSG Staffing as a true lifeline for a busy mother of seven. The agency's flexibility, willingness to accommodate medical restrictions, and commitment to fair, non-discriminatory treatment stood out as unique strengths. Pay and benefits are noted as exceptional, reflecting appreciation for financial stability and the ability to balance family responsibilities with professional work. The message is that MSG Staffing supports people not only as workers but as individuals with complex lives and responsibilities, which greatly enhances their sense of value and belonging.

Beyond these standout stories, the reviews frequently mention other team members who consistently deliver excellent service. Lacy appears as a recurring and highly valued contact - described as understanding, flexible, and easy to talk to, with scheduling staff and recruiters like Liliber Sanchez receiving appreciation as well. Dominique and Krishna Patel are credited for kindness, professionalism, and attentive listening, reinforcing an overall impression of a workplace culture that prioritizes respectful, patient conversations and clear guidance. The consistency of positive feedback about these individuals suggests a cohesive team philosophy aimed at making the employment journey as smooth as possible.

The day-to-day experience at orientation, onboarding, and job placement is repeatedly praised for its clarity and efficiency. Reviewers highlight precise, well-structured orientations and responses to questions that are both timely and thorough. Office environments are described as friendly and inviting, with staff who are genuinely invested in helping candidates understand their potential roles and what to expect next. The overall sentiment is that getting started is straightforward, thanks to fast responses, multiple communication channels, and recruiters who keep the lines open through every stage of the process.

Finally, many reviews emphasize long-term relationships and stability. One reviewer notes maintaining employment with MSG for nearly two years, underscoring the agency's strong ties with healthcare facilities in the Worcester area and the reliability of its onboarding and support processes. The overarching impression is not merely short-term placement but ongoing partnership - an ongoing effort to align workers' skills with available opportunities while maintaining responsiveness and accessibility for any questions or concerns that arise. Taken together, these messages paint EmpowerCare Healthcare Staffing and MSG Staffing as people-first organizations that excel in communication, flexibility, and practical support for both job seekers and the facilities they serve.

Restaurants

• Chipotle Mexican Grill (1.2 miles)
• McDonald's (1.3 miles)
• Uhlman's Ice Cream (1.3 miles)
• Chet's Diner (1.9 miles)
• Hillside Grill (2.4 miles)
• 110 Grill (2.4 miles)
• Friendly's (2.5 miles)

Physicians

• Quality Medical Evaluations (1.3 miles)
• Muppidi, Daniel Dr - Metrowest Allergy Associates, PC (1.3 miles)
• Umass Medical Group Westboro (1.3 miles)
• Westborough Family Medicine (1.4 miles)
• Keamy Cosmetic Centre (1.4 miles)
• Vein Clinic Of New England (1.4 miles)
• Daniel J. Muppidi, MD (1.8 miles)

Pharmacies

• Active Rx Westborough Active (1.4 miles)
• Pharma Models (2 miles)
• RXI Pharmaceuticals C (2 miles)
• CVS Pharmacy (2.2 miles)
• Walmart Pharmacy (2.8 miles)
• Walgreens (4.1 miles)
• CVS Pharmacy (4.9 miles)

Cafes

• Panera Bread (2.2 miles)
• Starbucks (2.7 miles)
• Starbucks (3.4 miles)
• Starbucks (6.1 miles)
• New City Microcre (6.4 miles)
• Panera Bread (6.4 miles)
• Starbucks (7.4 miles)

Places of Worship

• St Rose of Lima Parish (2.6 miles)
• St Bridget's Church & School (9 miles)

Hospitals

• Whittier Rehabilitation Hospital (2.7 miles)
• U Mass Hospital (8 miles)
• UMass ACC (8.2 miles)
• Worcester Recovery Center And Hospital (8.5 miles)

Theaters

• Regal Solomon Pond (3.7 miles)

Parks

• Minuteman Park (4.2 miles)
• Whitehall State Park (4.5 miles)
• Hopkinton State Park (5.2 miles)
• Lake Park (8.2 miles)
• Acre Playground (8.2 miles)
• Cushing Memorial Park (8.8 miles)
• Green Hill Park (9.2 miles)