Willows at Westborough

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  • Interior

    A cozy game room with a pool table and seating area.

  • Decor

    A cozy bedroom with a floral bedspread, abundant natural light, and tasteful decor.

  • Building

    A grassy courtyard surrounded by a multi-story apartment building under a partly cloudy sky.

  • Bedroom

    A cozy bedroom featuring bright natural light, elegant decor, and comfortable furnishings.

  • Dining

    A cozy dining room with a wooden table set for four, adorned with a central lamp and artwork on the walls.

  • Landscaping

    A residential apartment complex sign surrounded by well-maintained gardens.

  • Kitchen

    A modern kitchen with stainless steel appliances and dark wood cabinets.

  • Artwork

    A cozy seating area with a round table, chairs, and decorative art on the walls.

  • Floor Plan

    A 3D rendered floor plan of an apartment showcasing the layout and design of various rooms.

  • Bathroom

    A clean and spacious bathroom featuring a large mirror, wooden cabinets, and tiled flooring.

  • Library

    A group of seniors engaged in a meeting, using tablets in a cozy library setting.

  • Gym

    An elderly woman exercises on a machine with assistance from a trainer.

  • Dryer

    An elderly person doing laundry, loading clothes into a dryer.

Willows at Westborough

1 Lyman St, Westborough, MA 01581

For more information about senior living options: (844) 490-3973

4.6 from 90 reviews
5 stars
74
4 stars
9
3 stars
1
2 stars
1
1 stars
5

Independent Living

Willows at Westborough Costs & Pricing

At Willows at Westborough, the monthly costs for accommodations present a compelling value compared to both Worcester County and the broader Massachusetts area. A one-bedroom suite is priced at $2,996, significantly lower than the county average of $4,661 and the state average of $5,349. Similarly, those seeking a two-bedroom option will find Willows' rate of $3,614 to be quite competitive against Worcester County's $5,131 and Massachusetts' $6,151. This pricing structure highlights Willows at Westborough as an attractive choice for individuals seeking quality living arrangements that offer both affordability and comfort within the region.

Floor plansWillows at WestboroughWorcester CountyMassachusetts
1 Bedroom$2,996$4,661$5,349
2 Bedrooms$3,614$5,131$6,151

Overall Review of Willows at Westborough

Pros

  • pro The Willows is a wonderful place with friendly staff and welcoming residents.
  • pro The staff at The Willows are kind, caring, and accommodating.
  • pro The dining program at The Willows serves terrific food in a lovely dining room.
  • pro The Willows offers a wide range of activities and a vibrant social calendar.
  • pro The grounds and facilities at The Willows are beautifully landscaped, clean, and well maintained.
  • pro The Willows provides a continuum of care on campus, from independent living to skilled nursing.
  • pro Residents have made new friends and feel at home in a supportive, engaging community.

Cons

  • pro The lobby is not the most beautiful, and some public areas need updating.
  • pro The financial staff are described as unhelpful, with one review saying the financial folks suck.
  • pro A new director is said to have caused the place to go downhill, with no empathy for long-term residents and high fees.
  • pro Management communication is lacking, with residents reporting they've been ghosted for weeks.
  • pro One reviewer warned to stay away due to concerns about how staff treat residents.
  • pro There was frustration over a 90% refund not being returned and a lack of response from staff.

Review

The Willows at Westborough is best suited for active, socially oriented seniors who want a vibrant, intellectually engaged independent living environment with a built-in continuum of care on campus. It appeals to residents who value high-quality dining, robust social and cultural programming, and the ability to customize living spaces to personal taste. It's ideal for families seeking reassurance that health needs can be met locally, from independent living through assisted living and memory care if required. Those who prize a strong sense of community, easy access to Westborough amenities, and frequent opportunities to travel or attend events will find the Willows especially compelling.

A core strength is the staff culture, which frequently emerges as the community's heartbeat. Residents and families repeatedly note caring, compassionate treatment and a welcoming atmosphere where people know names and greet one another. The dining program is a standout, with favorable reports about menu variety, quality, and accommodations for special diets. The activity calendar is rich and varied: book clubs, topics clubs, garden and woodworking programs, cooking clubs, multiple levels of exercise, and regular social outings, including concerts and local travel. On-site amenities - a well-equipped gym, crafts, and a plant/flower room on the fourth floor - support continued engagement, while the on-campus continuum of care means health changes can be managed without uprooting the resident.

Still, no community is perfect, and the Willows faces recurring concerns that deserve attention. Several reviewers describe uneven management communication, especially around financial matters and long-term planning, which can leave families feeling out of the loop. Deposits and refunds surface as a friction point, suggesting the financial office can be unpredictable at times. Aesthetics lag behind newer peers in some public areas - the lobby and a large activity/theater space may feel dated compared with other options, even as individual apartments can be customized to taste. There are practical pains too, such as occasional parking friction and the absence of certain resort-style amenities like a pool or bowling alleys, which may matter to those seeking a more flashy environment.

Those drawbacks are not fatal, particularly for families prioritizing belonging, safety, and community vitality. The Willows' strongest offset is its culture: a genuine sense of community, respectful interactions between staff and residents, and an atmosphere that feels both welcoming and intellectually alive. The on-campus ecosystem - continuum care, access to rehab and nursing options on site, and a responsive dining and activities team - creates a practical, predictable rhythm that reduces the disruption of aging in place. For families, this translates into real peace of mind: loved ones can remain in a familiar setting while remaining close to medical support, transportation options, and a broad social life.

When evaluating Willows, the decision comes down to fit. If the goal is an active, community-centric environment with rich programming, outstanding dining, and an ease of progression through care levels on one campus, this is a compelling match. Pros - warm staff, culinary quality, abundant activities, and a true sense of home - generally outweigh the cons for the right resident. If, however, management transparency and consistency or peak modern aesthetics are non-negotiables, or if immediate access to higher-level care without any management friction is essential, alternatives should be seriously considered. In the right hands, the Willows delivers a lasting sense of belonging and security.

Ultimately, The Willows at Westborough stands as a practical, value-forward choice for families seeking a lively, connected community with a genuine continuum of care under one roof. It excels at cultivating belonging through dining, clubs, and on-campus adventures, while offering a clear path as health needs evolve. The main caveats - management communication consistency and certain aging public spaces - are meaningful but manageable for many families who prioritize community and stability over polish. For those who want a warm, scholarly milieu with easy Westborough access, adaptable housing, and a culture that puts people first, the Willows is a trusted option worth pursuing.

Features

Types of Care

  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Full kitchen Full kitchenHaving a full kitchen in a senior living facility is important for seniors because it allows them to maintain their independence and prepare their own meals. This promotes healthy eating habits, saves money on dining out, and provides a sense of familiarity and comfort for residents.
  • Garden view Garden viewGarden views are important for seniors as they provide natural beauty and tranquility, promoting relaxation and overall well-being. Access to green spaces can also encourage outdoor activity and socialization, enhancing physical and mental health.
  • Ground floor units Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Private patio, deck, or balcony Private patio, deck, or balconyHaving a private patio, deck, or balcony is crucial for seniors living in a retirement community as it provides them with access to fresh air, natural light, and the outdoors without having to leave their home. This outdoor space can promote physical activity, mental well-being, and socialization opportunities for seniors, contributing to an overall improved quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Worcester Regional (14 miles away) Worcester Regional (14 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Gluten-free Gluten-freeGluten-free options are important for seniors as they are more prone to digestive issues and dietary sensitivities. Offering gluten-free meal choices in senior living communities can help improve their overall health and well-being.
  • Guest meals Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience.
  • International cuisine International cuisineInternational cuisine is important for seniors because it offers a variety of flavors, ingredients, and cultural experiences that can help keep their meals interesting and enjoyable. Trying new dishes can also stimulate the senses and provide different nutrients that contribute to overall health and well-being. Additionally, exploring international cuisine can bring back fond memories of travels or childhood experiences, making mealtime more nostalgic and fulfilling for seniors.
  • Low / no sodium Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • No Sugar No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults.
  • Professional chef Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being.
  • Restaurant style dining Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility.
  • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.
  • Vegan VeganVegan diets can provide numerous health benefits for seniors, including lower risk of chronic diseases, improved digestion, and increased energy levels. Additionally, plant-based diets are often rich in essential nutrients that can support overall well-being and longevity in older adults.
  • Vegetarian VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.

Activities

  • Art classes Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
  • Bible study group Bible study groupBible study groups provide seniors with a sense of community, spiritual growth, and support during their later years. It helps them stay connected to their faith, find comfort in difficult times, and build meaningful relationships with others.
  • Catholic services Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years.
  • Cooking classes Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
  • Educational speakers / life long learning Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
  • Jewish services Jewish servicesJewish services are important for seniors as they provide a sense of community, spiritual support, and connection to their heritage and traditions. These services help enhance overall well-being and quality of life for older adults in senior living settings.
  • Protestant services Protestant servicesProtestant services are important for seniors because they provide spiritual nourishment, community support, and a sense of belonging. These services can help seniors connect with others who share their faith, find comfort and guidance in times of need, and maintain a sense of purpose and fulfillment in their later years.
  • Visiting Rabbi Visiting Rabbi"Visiting rabbis provide spiritual and emotional support to seniors in assisted living communities, helping them connect with their faith, find comfort in times of need, and maintain a sense of community and belonging."
  • Visiting chaplain or priest Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.

Description

Willows at Westborough is an assisted living community located in the beautiful town of Westborough, MA. Our community offers a wide range of amenities and care services to cater to the needs and preferences of our residents.

Residents can enjoy engaging activities right on-site, ensuring they have plenty of opportunities for socialization and entertainment. Our air-conditioned apartments are equipped with private bathrooms and full kitchens, providing residents with the comfort and convenience they need.

With both indoor and outdoor common areas, residents have ample space to relax and connect with their neighbors. They can also take in the serene garden views from their private patio, deck, or balcony.

Our community is dedicated to providing excellent care services, including medication management. With our professional chef preparing delicious meals daily, residents can enjoy a variety of dining options that cater to different dietary needs such as low/no sodium, vegan, vegetarian, no sugar, and international cuisine. Residents can also choose to have meals served restaurant-style in our elegant dining area or opt for room service.

We understand the importance of spirituality in our residents' lives, which is why we offer various devotional services both on-site and off-site. Bible study groups, Catholic services, Jewish services, Protestant services, and visits from chaplains or priests are just some of the spiritual offerings available.

Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals ensures that residents have easy access to essential amenities and services in their community. At Willows at Westborough Assisted Living Community, we strive to create a warm and welcoming environment where seniors can live comfortably while receiving the support they need.

Nearby Places of Interest

This area of Westborough, Massachusetts offers a convenient and accessible location with various amenities nearby. With a selection of physicians and pharmacies within walking distance, residents have easy access to medical services and prescriptions. Nearby restaurants offer a variety of dining options for those looking to enjoy a meal out, while cafes provide cozy spots for coffee or a light bite. The proximity to parks allows for outdoor activities and leisurely strolls in natural settings. Places of worship are also available for spiritual needs, and a local theater provides entertainment options. Overall, this neighborhood is well-equipped with essential services and recreational opportunities, making it a favorable choice for seniors seeking a comfortable living environment.

Physicians

  • Keamy Cosmetic Centre (0.2 miles)
  • Vein Clinic Of New England (0.2 miles)
  • Westborough Family Medicine (0.2 miles)
  • Muppidi, Daniel Dr - Metrowest Allergy Associates, PC (0.2 miles)
  • Quality Medical Evaluations (0.3 miles)
  • Umass Medical Group Westboro (0.4 miles)
  • Daniel J. Muppidi, MD (3.2 miles)

Pharmacies

  • Active Rx Westborough Active (0.2 miles)
  • Walmart Pharmacy (2.7 miles)
  • RXI Pharmaceuticals C (3.3 miles)
  • Pharma Models (3.3 miles)
  • CVS Pharmacy (3.4 miles)
  • CVS Pharmacy (4.7 miles)
  • Walgreens (5.1 miles)

Restaurants

  • Chipotle Mexican Grill (0.4 miles)
  • McDonald's (0.5 miles)
  • Uhlman's Ice Cream (1.4 miles)
  • Civic Kitchen & Drink (1.5 miles)
  • Chet's Diner (3.3 miles)
  • Hillside Grill (3.5 miles)
  • IHOP (3.5 miles)

Cafes

  • Panera Bread (0.7 miles)
  • Starbucks (3.3 miles)
  • Starbucks (4.1 miles)
  • Starbucks (6.9 miles)
  • The Bagel Table (7.1 miles)
  • Starbucks (7.2 miles)
  • New City Microcre (7.9 miles)

Hospitals

  • Whittier Rehabilitation Hospital (1.9 miles)
  • U Mass Hospital (7.9 miles)
  • UMass ACC (8.1 miles)
  • Worcester Recovery Center And Hospital (8.4 miles)

Parks

  • Minuteman Park (2.7 miles)
  • Whitehall State Park (3.1 miles)
  • Hopkinton State Park (4.3 miles)
  • Lake Park (7.9 miles)
  • Cushing Memorial Park (8.6 miles)

Places of Worship

  • St Rose of Lima Parish (3.3 miles)
  • St Bridget's Church & School (9 miles)

Theaters

  • Regal Solomon Pond (5.3 miles)

Frequently Asked Questions

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