Willows at Westborough

Pros

• The resident has been very happy at The Willows and feels comfortable and has made friends.
• The family is pleased that their loved one can be independent yet have access to services if needed.
• The new resident is extremely happy with their apartment, the staff, and the services they receive at The Willows.
• The visitor found the independent part of The Willows to be very clean and well-kept, with enjoyable surroundings.
• It is a very nice place for your mom or dad.
• People say hi to one another and it is a very warming place where everyone feels comfortable.
• The staff is good and the place is clean.
• This place is cool, hires fast, and has good managers and supervisors.

Cons

• "Used to be caring wonderful place. In the last 6 months with a new director, has gone completely downhill."
• "No empathy or care for long term residents, leaving disabled patients to pay very high fees to improve their quality of life."
• "STAY AWAY"
• "My loved one was just not at this point yet."
• "The tours were great but my loved one was just not at that point yet."

Review

The Willows at Westborough, a retirement community located in Westborough, has received mixed reviews from residents and visitors. For some, it has been a wonderful and caring place to call home. One reviewer mentioned that their father had been residing at The Willows for four years and was very happy there. He found comfort in his living arrangements and had made friends within the community. The reviewer and their sister also appreciated the independence their father enjoyed while having access to necessary services if needed.

However, not all reviews were as positive. A recent change in leadership seemed to have negatively impacted the experience for some long-term residents. They claimed that the new director lacked empathy and care for these individuals, leaving disabled patients with high fees to improve their quality of life. This shift in management resulted in a decline in the overall quality of the community.

On the other hand, another individual noted that while they did not choose The Willows because they were only offering assisted living rather than independent living, they felt that it was a great community overall. They specifically mentioned that the tours provided them with a positive impression of the facility.

In contrast to this feedback, a son-in-law expressed satisfaction with his father-in-law's move into independent living at The Willows. He emphasized how content his father-in-law was with his apartment, staff interactions, and available services. Additionally, he highlighted that his father-in-law had formed friendships within the community and enjoyed participating in various activities such as walks on the grounds or attending outdoor concerts.

Another visitor who was spending time with their friend residing in the independent part of The Willows described it as clean and well-kept, providing an enjoyable environment.

Overall, there seems to be agreement among reviewers that The Willows is a nice place for elderly individuals seeking assistance or an independent living option. It is praised for its cleanliness, friendly staff members who create a welcoming atmosphere by making residents feel comfortable. Visitors appreciate the convenience of having various amenities readily accessible to residents, preventing them from having to travel far for their needs.

In conclusion, The Willows at Westborough receives a mix of reviews from residents and visitors. While some had positive experiences with caring staff members, comfortable living arrangements, and enjoyable surroundings, others expressed concerns about a decline in service quality following changes in leadership. It is important for potential residents and their families to thoroughly evaluate the community before making a decision.

This area of Westborough, Massachusetts offers a convenient and accessible location with various amenities nearby. With a selection of physicians and pharmacies within walking distance, residents have easy access to medical services and prescriptions. Nearby restaurants offer a variety of dining options for those looking to enjoy a meal out, while cafes provide cozy spots for coffee or a light bite. The proximity to parks allows for outdoor activities and leisurely strolls in natural settings. Places of worship are also available for spiritual needs, and a local theater provides entertainment options. Overall, this neighborhood is well-equipped with essential services and recreational opportunities, making it a favorable choice for seniors seeking a comfortable living environment.

Physicians

• Keamy Cosmetic Centre (0.2 miles)
• Vein Clinic Of New England (0.2 miles)
• Westborough Family Medicine (0.2 miles)
• Muppidi, Daniel Dr - Metrowest Allergy Associates, PC (0.2 miles)
• Quality Medical Evaluations (0.3 miles)
• Umass Medical Group Westboro (0.4 miles)
• Daniel J. Muppidi, MD (3.2 miles)

Pharmacies

• Active Rx Westborough Active (0.2 miles)
• Walmart Pharmacy (2.7 miles)
• RXI Pharmaceuticals C (3.3 miles)
• Pharma Models (3.3 miles)
• CVS Pharmacy (3.4 miles)
• CVS Pharmacy (4.7 miles)
• Walgreens (5.1 miles)

Restaurants

• Chipotle Mexican Grill (0.4 miles)
• McDonald's (0.5 miles)
• Uhlman's Ice Cream (1.4 miles)
• Civic Kitchen & Drink (1.5 miles)
• Chet's Diner (3.3 miles)
• Hillside Grill (3.5 miles)
• IHOP (3.5 miles)

Cafes

• Panera Bread (0.7 miles)
• Starbucks (3.3 miles)
• Starbucks (4.1 miles)
• Starbucks (6.9 miles)
• The Bagel Table (7.1 miles)
• Starbucks (7.2 miles)
• New City Microcre (7.9 miles)

Hospitals

• Whittier Rehabilitation Hospital (1.9 miles)
• U Mass Hospital (7.9 miles)
• UMass ACC (8.1 miles)
• Worcester Recovery Center And Hospital (8.4 miles)

Parks

• Minuteman Park (2.7 miles)
• Whitehall State Park (3.1 miles)
• Hopkinton State Park (4.3 miles)
• Lake Park (7.9 miles)
• Cushing Memorial Park (8.6 miles)

Places of Worship

• St Rose of Lima Parish (3.3 miles)
• St Bridget's Church & School (9 miles)

Theaters

• Regal Solomon Pond (5.3 miles)