Beaumont Rehab & Skilled Nursing Center - Westboro

Pros

• The staff at Beaumont Rehab & Skilled Nursing Center was absolutely incredible.
• The rooms are fine and there are many activities during the day to keep busy.
• The food is tasty, well balanced, nutritional, hearty, and well put together.
• The staff and the care were exceptional.
• We love the staff, from the front desk person to the nurses to the cleaning staff.
• The rooms are being painted soon.
• There are some good aides among the majority that are poor at best.
• One of the physical therapists is friendly and helpful.
• The food is okay according to one resident's relative.
• The cleaning staff is commendable.

Cons

• The care at the facility is subpar, with call lights being ignored for hours without a response.
• The majority of aides are poor at their job and the good ones are overworked.
• There is poor communication from the nursing staff, dietician, and physical therapy.
• Patients frequently do not get out of bed as they are supposed to and receive little companionship or social interaction.
• Staff members are unfriendly and often ignore call lights, leading to long wait times for assistance.
• Patients are often left in their pajamas instead of being dressed and have to insist on being clothed.
• The food quality is poor and not enjoyed by the residents.
• The rooms are small and have an odd configuration, making it difficult for visitors to access certain areas.
• Activities are not offered or suggested to residents.
• The facility has been reported to the Department of Public Health but no improvements have been made.
• Residents experience neglect, understaffing, ignored call lights, and unsanitary conditions.
• Management ignores issues, does not respond to phone calls, and places blame on residents rather than addressing problems.
• Patients stay up late at night, there is a lack of staff available, call lights are ignored, and residents are left sitting in soiled conditions.
• There have been horror stories reported about the facility online and it is advised to go elsewhere for care.
• Staff turnover is significant and there have been ongoing management issues within the facility.

Review

Beaumont Rehab & Skilled Nursing Center has received a range of reviews from its residents and their families. While some have praised the staff and care provided, others have expressed deep dissatisfaction with the facility.

Several reviewers mentioned issues with call lights going unanswered for extended periods. This lack of response may leave residents feeling neglected and isolated. Complaints have also been made about poor communication from the nursing staff, dietician, and physical therapy department. These concerns suggest a breakdown in coordination among the various departments within the facility.

In addition, some reviewers expressed disappointment with the level of personal attention given to their loved ones. One reviewer noted that their relative was left alone for long stretches without any companionship or outings. Another mentioned that their mother was not offered any activities during her stay.

The quality of care provided at Beaumont Rehab & Skilled Nursing Center has also come under scrutiny. Multiple reviewers commented on subpar care, including instances where patients were not dressed or assisted out of bed as required. Patients' requests to be dressed properly were reportedly met with resistance by staff members who preferred them to remain in their pajamas for convenience.

Food is another area of contention among reviewers. While one family member said their relative found the food "ok," others described it as horrible and visually unappetizing based on what they observed on their loved ones' plates.

There are mixed opinions regarding the cleanliness and maintenance of the facility. One reviewer reported small rooms configured in an odd way, while another mentioned that painting renovations were being planned. The presence of urine on the floor around residents sitting in dining areas was also mentioned by one disgruntled reviewer.

Some positive comments about Beaumont Rehab & Skilled Nursing Center do exist amid these critical reviews. One reviewer commended the staff for their exceptional care and noted that there are many activities available to keep residents busy throughout the day. Another family member expressed appreciation for the friendly and caring interactions their mother experienced with the staff during her two-year stay.

However, it is worth noting that there have been consistent complaints about understaffing and management issues. Several reviewers mentioned situations where residents were left unattended, call lights were ignored, and management failed to address concerns or respond to reported problems.

Overall, while there are some positive aspects of Beaumont Rehab & Skilled Nursing Center highlighted in a few reviews, the majority of comments paint a concerning picture of subpar care and communication issues among the staff. Potential residents and their families should carefully consider these reviews before making a decision about this facility.

Physicians

• Keamy Cosmetic Centre (0.2 miles)
• Vein Clinic Of New England (0.2 miles)
• Westborough Family Medicine (0.2 miles)
• Muppidi, Daniel Dr - Metrowest Allergy Associates, PC (0.2 miles)
• Quality Medical Evaluations (0.2 miles)
• Umass Medical Group Westboro (0.3 miles)
• Daniel J. Muppidi, MD (3.1 miles)

Pharmacies

• Active Rx Westborough Active (0.2 miles)
• Walmart Pharmacy (2.6 miles)
• RXI Pharmaceuticals C (3.2 miles)
• Pharma Models (3.3 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (4.7 miles)
• Walgreens (5.1 miles)

Restaurants

• Chipotle Mexican Grill (0.4 miles)
• McDonald's (0.5 miles)
• Uhlman's Ice Cream (1.4 miles)
• Civic Kitchen & Drink (1.5 miles)
• Chet's Diner (3.2 miles)
• Hillside Grill (3.4 miles)
• IHOP (3.5 miles)

Cafes

• Panera Bread (0.7 miles)
• Starbucks (3.3 miles)
• Starbucks (4.1 miles)
• Starbucks (6.9 miles)
• The Bagel Table (7.2 miles)
• Starbucks (7.2 miles)
• New City Microcre (7.8 miles)

Hospitals

• Whittier Rehabilitation Hospital (1.9 miles)
• U Mass Hospital (7.9 miles)
• UMass ACC (8.1 miles)
• Worcester Recovery Center And Hospital (8.4 miles)

Parks

• Minuteman Park (2.7 miles)
• Whitehall State Park (3.2 miles)
• Hopkinton State Park (4.3 miles)
• Lake Park (7.9 miles)
• Cushing Memorial Park (8.6 miles)

Places of Worship

• St Rose of Lima Parish (3.3 miles)
• St Bridget's Church & School (9 miles)

Theaters

• Regal Solomon Pond (5.2 miles)