North River Home Care

Pros

• Jen Davis at North River Home Care is described as compassionate and easy to work with.
• The caregivers are considered wonderful, with Cheryl and Dourina specifically highlighted.
• Tracy is praised for professionalism and humanity, providing quality of life for the mother until the end.
• Keyona consistently goes above and beyond, being prompt, personable, and genuinely caring.
• Luisa is described as extraordinary, offering skilled, sensitive care during end-of-life care.
• Families express gratitude and strongly recommend North River Home Care for 24/7 in-home care.

Cons

• Hiring North River Home Care came at a difficult time.

Review

North River Home Care has consistently emerged in these firsthand accounts as a lifeline for families navigating the challenges of aging loved ones. Across multiple stories, the 24-hour caregiving model is described not merely as a service, but as a thoughtful, responsive partnership that allows someone to stay safely at home or return home after a hospital or rehab stay. A common thread is the relief families feel when they can count on a compassionate, dependable team to attend to both practical needs and emotional well-being. In particular, Jen Davis is repeatedly highlighted as a compassionate and easy-to-work-with point of contact who helps families tailor care to individual schedules and preferences. The caregivers themselves - Cheryl, Dourina, and many others - are consistently described as wonderful, attentive, and deeply caring.

Several families emphasize how Jen Davis and the North River team go beyond the basics to meet very personal needs. One account notes how they helped a father transition from hospital stays into an assisted living setting with a 24/7 caregiver, a move made smoother by Jen's responsiveness and the care team's reliable presence. The mom's experience is described as positive, with the caregiver chosen not only for professional skills but for the ability to fit into her routine and preferences, which made her feel comfortable and valued.

Empathy, privacy, and a steadiness during vulnerable moments are recurring themes. Families describe the North River team as providing genuine comfort to both patients and their loved ones, offering empathy while also respecting privacy when it's needed. This balance - professional care paired with a respectful, gentle approach - appears to be a defining feature of the service. The caregivers are praised for their reliability and for forming strong, trusting relationships with patients, often becoming like members of the family.

Care coordination and communication are repeatedly praised. A care advisor named Mia is specifically highlighted for presenting a clear overview of what the team can do and for providing frequent updates. The aides are acknowledged for their capability to handle a range of tasks - from assisting with hygiene and self-care to helping with errands - and for supporting both the patient and the family through transitions. When the family needed more help down the line, they felt confident they would reach out to North River again.

The depth of gratitude extends to experiences that span years and even decades. One family recalls starting care in 2013 after their father's strokes and continuing to work with the team as their mother faced mobility and cardiac issues along with dementia. The care enabled their mother to remain in an independent setting longer, and even after their father's passing, North River continued to support the surviving parent. This enduring partnership reflects a long-term commitment to quality and consistency, which has left families feeling that their loved ones are in capable, caring hands.

There are also poignant testimonies about the end-of-life journey. In one moving account, a wife's hospice stay at home was supported by North River caregivers, with Luisa providing compassionate, attentive care at the bedside during those final days. The family valued not only the practical care but the sensitivity to their time and space as they grieved, illustrating how North River can adapt to the emotional rhythms of families during loss.

Individual caregivers are repeatedly celebrated for their personal impact. Tracy, in particular, is remembered as a trusted and beloved presence who earned her mother's friendship and enhanced her quality of life right to the end. The appreciation for Tracy - and for the humanity and professional skill she brought - runs through multiple testimonials, with families describing Tracy as a dear friend who made a difficult journey more bearable and meaningful. Throughout these narratives, other names like Keyona, Ivy, Julia, Colleen, and Luisa appear as essential threads in the fabric of compassionate care, each contributing to a sense of continuity and trust.

The reviews also highlight the team's accessibility and adaptability in challenging situations. Families describe feeling supported as they navigated care planning, hospital discharges, transitions to home, and even nursing home placements when necessary. The Norwell office is praised for consistent, reliable communication and a workforce that can be counted on to maintain momentum and provide steady care. One story even voices a desire to award six or seven stars for the level of service received, underscoring the extraordinary value placed on the team's readiness, warmth, and dedication.

Across these testimonials, North River Home Care is framed as a partner that helps families keep loved ones at home with dignity and comfort, while also offering peace of mind to the caregivers themselves. From early-stage dementia and mobility challenges to the end-of-life experience, the team's blend of professionalism, empathy, and practical support is repeatedly described as lifesaving. Partners from outside the home, such as LifeCare Advocates, also recognize NRHC's excellence, noting Jen Davis and her staff as reliable, attentive, and a pleasure to collaborate with. In sum, these reflections paint a portrait of a home care service that families trust deeply, return to time and again, and readily recommend to others seeking compassionate, capable 24-hour care.

This part of Norwell, Massachusetts offers a convenient location for senior living with easy access to essential services such as pharmacies, hospitals, and physicians. There are multiple options for pharmacies nearby, including CVS Pharmacy and Walgreens, ensuring that medications are easily accessible. In terms of healthcare, South Shore Hospital and Signature Health Care are within a short distance. For recreational activities, there are several parks in the area such as Great Esker Park and Bare Cove Park, providing opportunities for outdoor exercise and relaxation. Additionally, there are cafes like Starbucks and restaurants like Chick-Fil-A and K C's Pub & Grill for socializing and dining out. With transportation options like the West Hingham Commuter Rail Station nearby, residents can easily explore other parts of the area. Overall, this part of Norwell offers a blend of convenience, healthcare services, recreational opportunities, and community amenities suitable for senior living.

Pharmacies

• CVS Pharmacy (1 miles)
• Osco Pharmacy Hanover (3.7 miles)
• Walgreens (3.9 miles)
• CVS Pharmacy (3.9 miles)
• CVS Pharmacy (4 miles)
• CVS Pharmacy (4.6 miles)
• Walgreens (4.8 miles)

Cafes

• Starbucks (1.1 miles)
• Slacktide Coffee Roaster (4.2 miles)
• Marylou's News (5.6 miles)
• Panera Bread (6.1 miles)
• Seabird Coffee & Co. (6.3 miles)
• Target T2693 Braintree (9.2 miles)

Restaurants

• McDonald's (1.2 miles)
• Chick-Fil-A (1.3 miles)
• McDonald's (1.6 miles)
• K C's Pub & Grill (3.8 miles)
• China Plaza Restaurant (3.9 miles)
• Uncle Charlie's (4.7 miles)
• Stars On Hingham Harbo (5.9 miles)

Hospitals

• South Shore Hospital (2.9 miles)
• South Shore Hospital (4.7 miles)
• Signature Health Care (8.3 miles)

Physicians

• South Shore Orthopedics (3 miles)
• Eye Health Services (4.7 miles)
• Angels Neurological Ce (5.6 miles)
• Cohasset Pediatrics (5.7 miles)
• Scituate Pediatrics (6 miles)
• Miliken Eye Care (6 miles)
• Eye Health Services (6 miles)

Parks

• Great Esker Park (4.7 miles)
• Bare Cove Park (5.8 miles)
• Whitman Town Park (6.6 miles)
• World's End (6.7 miles)
• Webb Memorial State Park (7.3 miles)
• Braintree Highlands Community Playground (7.8 miles)
• Memorial Field (8.2 miles)

Transportation

• West Hingham Commuter RailStation (5.5 miles)
• MBTA Braintree Station (7.7 miles)

Theaters

• AMC Braintree 10 (9.5 miles)

Places of Worship

• First Baptist Church (9.5 miles)