Senior Helpers - Newton, MA

Pros

• Senior Helpers provide a great service to the community and its elders.
• Mark Friedman's knowledge on dementia is helpful to clinicians and patients.
• Senior Helpers' caregivers are reliable, compassionate, and skilled at helping residents stay independent at home.
• Mark Friedman and Senior Helpers are highly recommended.
• Senior Helpers Boston has proven to be reliable, professional, and responsive.
• The staff at Senior Helpers Boston are well trained, professional, courteous, and kind.
• Senior Helpers pays attention to detail when matching staff to clients, and issues are quickly remedied.
• Clients experience a high level of comfort and confidence when working with Senior Helpers.
• Senior Helpers offers consistently amazing care, with caregivers like Jackie providing extensive support.
• The organization demonstrates excellent professionalism, including clear billing, and ensures consistency with the same caregiver.

Cons

Review

Mark Friedman and Senior Helpers have earned a strong standing in the community for their thoughtful, professional approach to elder care. Across multiple voices and experiences, the core strengths come through clearly: deep knowledge about dementia, reliable in-home assistance, and a genuine commitment to the well-being of both seniors and the families who care for them. The reference to Mark's dementia expertise highlights a thoughtful blend of clinical understanding and practical caregiving strategies that benefit clinicians in the field as well as the patients themselves. This combination helps ensure that care plans are informed, compassionate, and grounded in what works best for people living with dementia.

In my capacity as the Executive Director of a senior retirement community, I have worked with Mark Friedman and Senior Helpers for several years, and he has consistently been a valuable resource. Mark is described as not only well versed in home care services for seniors but also keenly aware of client needs. The team's ability to support residents in maintaining independence - whether in their own homes or in apartment settings - speaks to a philosophy of care that honors autonomy while providing the right level of assistance. The overarching impression is that Senior Helpers brings both knowledge and practical capability to the table, and they are held in high regard for that combination.

The experiences shared about Senior Helpers Boston over eight years reinforce a picture of reliability and professionalism that families and facilities can depend on. The staff are described as well-trained, courteous, professional, and kind, with a consistent level of care that remains steady over time. There is a clear emphasis on attention to detail when matching staff to clients, and when a match isn't working as hoped, adjustments are made quickly. This focus on compatibility, responsiveness, and ongoing communication helps foster a strong sense of comfort and confidence for those navigating care needs on a day-to-day basis.

Several testimonials highlight a pattern of proactive, compassionate service during challenging moments. In a case involving a mother in residential rehab, Senior Helpers provided a home health aide immediately on the first night, offering extensive information about rehab and care that was not readily available elsewhere. The team demonstrated patience, flexibility, and clear communication, taking care of "everything" during a period already fraught with anxiety and quick decisions. The caregiver described - calm, confident, and kind - helped give the family priceless peace of mind, reinforcing the sense that their loved one was being looked after as carefully as they would be themselves. The gratitude from this experience underscores how critical timely support and trusted guidance can be during transitions in care.

Another testimonial paints the picture of a family where the senior lives at home, and a busy schedule necessitates dependable, high-quality support. Jackie, singled out with the affectionate comparison to Mary Poppins, becomes a central figure in coordinating appointments, running errands, preparing meals, monitoring medications, and even handling housework and pet care. In this scenario, the reassurance comes not only from competent care but from the peace of mind that comes with consistent, reliable coverage when the caregiver is away. This level of support can be life-changing for families balancing work, travel, and caregiving duties, providing a much-needed sense of relief and trust.

A further testimonial highlights the care provided to a 94-year-old mother over a three-month period, praising the care and compassion that made a meaningful difference in the family's experience. The sentiment captures the emotional impact of compassionate, attentive care, especially for someone at the upper end of age and frailty, where every day matters and kindness is as essential as professional skill.

Beyond these personal stories, there is a recurring acknowledgment of the organization's professionalism in operations, including clear billing and predictable, ongoing scheduling. The consistency of having the same helper each week is noted as a key factor, along with the caregiver's kindness, patience, and hard work. Taken together, these elements build a strong case for Senior Helpers as a dependable partner for families facing the complexities of elder care, whether the need is companionship, medical support, daily living assistance, or a combination of services.

Overall, the collective testimony presents Senior Helpers, including the Boston team and Mark Friedman, as a trusted resource for dementia-informed care, family support, and the practicalities of in-home services. The consistent messages emphasize not only professional competence but also emotional intelligence, reliability, and a genuine dedication to preserving independence and dignity for seniors. For families seeking dependable care that feels both capable and compassionate, these reviews point to Senior Helpers as a compelling option worth considering.

Located in Newtonville, Massachusetts, this neighborhood boasts a variety of amenities within close proximity, making it an ideal choice for senior living. With multiple pharmacies, hospitals, and physicians' offices nearby, residents can easily access healthcare services. Additionally, there are several places of worship for spiritual fulfillment and numerous cafes and restaurants for dining options. The abundance of parks provides opportunities for outdoor recreation and relaxation. Public transportation options such as MBTA stations make it convenient to explore the surrounding areas. The presence of theaters offers entertainment options, while the proximity to Harvard Medical School indicates access to top-tier medical care. Overall, Newtonville offers a well-rounded and convenient environment for seniors looking to settle in a vibrant community with access to essential services.

Pharmacies

• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.6 miles)
• Wegmans (2.8 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (2.9 miles)

Places of Worship

• Parish of the Messiah (1.8 miles)
• Our Lady's Church (4.1 miles)
• St Paul Parish, Harvard Square (4.9 miles)
• St Agnes Parish-Arlington (5.4 miles)

Cafes

• Starbucks (2.1 miles)
• Starbucks (2.8 miles)
• Blue Bottle Coffee (2.8 miles)
• Flour Bakery + Cafe (4.6 miles)
• Tatte Bakery & Cafe (4.9 miles)
• French Press Bakery & Cafe (5 miles)
• Cafe Rustica (5.3 miles)

Restaurants

• Margaritas Mexican Restaurant (2.1 miles)
• Wendy's (2.5 miles)
• McDonald's (2.6 miles)
• Kura Revolving Sushi Bar (2.6 miles)
• McDonald's (2.7 miles)
• Echo Bridge Restaurant (2.8 miles)
• Sofra Bakery & Cafe (3.3 miles)

Hospitals

• Newton-Wellesley Hospital (2.4 miles)
• McLean Hospital (3.1 miles)
• Mount Auburn Hospital (4.1 miles)
• Brigham and Women's Hospital (5.2 miles)
• Boston Children's Hospital (5.3 miles)
• New England Baptist Hospital (5.4 miles)
• West Roxbury VA Hospital (5.6 miles)

Parks

• Newton Highlands Playground (2.4 miles)
• Prospect Hill Park (3.8 miles)
• Cat Rock Park (4.5 miles)
• Larz Anderson Park (4.6 miles)
• Cutler Park (4.6 miles)
• Olmsted Park (5.1 miles)
• Jamaica Pond (5.2 miles)

Transportation

• MBTA Riverside Station (2.5 miles)
• MBTA Reservoir Station (3.2 miles)
• Porter Square MBTA Station (5.2 miles)
• MBTA Fenway Station (5.3 miles)
• MBTA Davis Square Station (5.4 miles)
• MBTA Kenmore Station (5.7 miles)
• MBTA Union Square Station (6 miles)

Theaters

• Cinema World Majestic 7 (2.6 miles)
• Showcase SuperLux (2.7 miles)

Physicians

• Mersi (3.8 miles)
• Bidmc Lowry Building (5.1 miles)
• Lahey Lexington (5.1 miles)
• Mass. Eye and Ear (5.3 miles)
• Harvard Vanguard Medical Associates (5.3 miles)
• Harvard Vanguard Medical Associates (5.3 miles)
• Harvard Medical School (5.4 miles)