House Works

Pros

• Houseworks is described as a reliable partner delivering quality care at home.
• The Mom's companion is described as compassionate, kind, and invested.
• Hannah, the case manager, is responsive and readily available to address changing needs and offer advice.
• The family is thankful to have Houseworks as an essential part of their caregiving journey.
• The home health aides are easy to schedule and very helpful.
• The Franklin Zoo event is great, with staff who are super nice and make for an enjoyable experience.
• Houseworks caregivers provide 24-hour support, keep the client active, assist with medications, and coordinate with family during emergencies.
• The caregivers and supervisors are described as wonderful and highly recommended.

Cons

• The reviewer described the care as unreliable and inconsistent, with missed appointments and poor communication.
• The reviewer stated they were extremely disappointed with the service.

Review

Across the collection of notes, Houseworks is painted as a compassionate and dependable partner for families seeking care at home. New team members describe the workplace as kind and enjoyable, with schedules that are flexible and colleagues who are consistently helpful. The sense from these early experiences is that the company fosters a supportive environment for both clients and staff, which comes through in the care that families receive.

A recurring thread centers on dementia care and the trusted people who provide it. One client emphasizes that Houseworks has been a reliable partner as their mother's dementia progresses, highlighting a companion who is compassionate, kind, and invested. The family also praises their case manager, Hannah, for being responsive and readily available to help address evolving needs and offer practical advice. This combination of attentive caregivers and proactive management leaves the family feeling that Houseworks is an essential ally during a difficult journey.

Other notes celebrate relief and access to care when it's most needed. One family calls the care a godsend, describing how they could not have managed for weeks without the home health aides who were easy to schedule and genuinely helpful. The positive sentiment extends to events and activities organized by the company, with descriptions of pretty and fun events, and appreciation for the opportunity to spend quality time with family. In particular, an event at the Franklin Zoo is recalled as a great experience where the whole family enjoyed themselves and enjoyed meeting colleagues from other locations. The sentiment "it's amazing" and "very nice" recurs, underscoring a broad sense of satisfaction with the company's community-building efforts and everyday experiences.

Long-standing clients offer another layer of praise, underscoring the consistency and positive impact of Houseworks over time. One client notes a decade-long relationship, describing wonderful aides and sound supervisory decisions throughout. Another account describes how having Houseworks caregivers in the father's apartment enabled him to maintain a normal life at home rather than moving to a nursing facility. The caregivers provide round-the-clock support - keeping him active, helping with physical therapy reminders, coordinating daily activities, monitoring medications, and accompanying the family to doctor visits. Beyond daily tasks, the team stays vigilant in emergencies, calling family members when needed, and maintaining a relationship that feels more like family than service.

Not every review is uniformly glowing. One note offers a stark counterpoint, describing unreliable and inconsistent care with poor communication. The reviewer mentions missed appointments despite an on-site office at the mother's nursing home and notes that it can be difficult to reach someone. This perspective reminds readers that experiences can vary and that ongoing communication and reliability are essential components of care.

The collection also includes references to services beyond care, highlighting a broader ecosystem of support. For example, one review mentions a handyman-like experience where Roy provided a great quote and did several tasks - repairing wood trim, cleaning up a driveway, and patching a crumbling floor - delivered with friendliness and thorough workmanship. Another note alludes to a product or project where "these simple little devices let in a lot of light," with Christopher noted as easy to work with and satisfied with the outcome. While these items appear to be outside the core scope of Houseworks' caregiving, they illustrate a pattern of positive, service-oriented interactions in the broader network of trusted partners and contractors.

Overall, the tone across the majority of notes is one of gratitude and confidence. Families describe Houseworks as a dependable, caring presence that helps them stay together at home, manage complex needs, and navigate the demands of daily life with dignity. The strongest themes center on compassionate caregivers, responsive management - especially in dementia-related care - and meaningful events that foster a sense of community. While there are a few critical voices that remind us no service is perfect, the prevailing message is that Houseworks has become an essential, trusted ally for many families facing challenging circumstances.

This part of Newton, Massachusetts offers a convenient and diverse range of amenities for seniors looking to live in a vibrant community. With numerous pharmacies, restaurants, cafes, theaters, places of worship, parks, hospitals, and physicians’ offices within a short distance, residents have easy access to essential services and recreational activities. The area is well-connected by public transportation with several MBTA stations nearby, making it convenient for seniors to travel around the city. Additionally, there are plenty of green spaces like Larz Anderson Park and Jamaica Pond where seniors can enjoy nature and outdoor activities. The presence of reputable hospitals such as McLean Hospital and Newton-Wellesley Hospital ensures access to quality healthcare facilities in close proximity. Overall, this part of Newton provides a comfortable and welcoming environment for seniors seeking a dynamic neighborhood with a variety of amenities at their disposal.

Pharmacies

• CVS Pharmacy (1 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.4 miles)
• Wegmans (2.5 miles)
• CVS Pharmacy (2.6 miles)

Restaurants

• Kura Revolving Sushi Bar (1.8 miles)
• McDonald's (1.9 miles)
• Sofra Bakery & Cafe (2.6 miles)
• Margaritas Mexican Restaurant (2.7 miles)
• Spring Shabu-Shabu (2.9 miles)
• McDonald's (2.9 miles)
• Wendy's (3.1 miles)

Theaters

• Cinema World Majestic 7 (1.8 miles)
• Showcase SuperLux (2.3 miles)
• Kendall Square Cinema (5.2 miles)

Cafes

• Starbucks (1.9 miles)
• Blue Bottle Coffee (2.3 miles)
• Starbucks (2.9 miles)
• Flour Bakery + Cafe (3.8 miles)
• Tatte Bakery & Cafe (4 miles)
• Cafe Rustica (4.5 miles)
• Forge Baking Company (4.6 miles)

Transportation

• MBTA Reservoir Station (2.5 miles)
• MBTA Riverside Station (3.3 miles)
• Porter Square MBTA Station (4.4 miles)
• MBTA Fenway Station (4.4 miles)
• MBTA Davis Square Station (4.7 miles)
• MBTA Kenmore Station (4.9 miles)
• MBTA Union Square Station (5.2 miles)

Places of Worship

• Parish of the Messiah (2.6 miles)
• St Paul Parish, Harvard Square (4.1 miles)
• Our Lady's Church (4.3 miles)
• St Agnes Parish-Arlington (4.9 miles)

Parks

• Newton Highlands Playground (2.6 miles)
• Larz Anderson Park (4 miles)
• Prospect Hill Park (4.3 miles)
• Olmsted Park (4.4 miles)
• Jamaica Pond (4.5 miles)
• Cutler Park (4.7 miles)
• Grove-Cedar Bike Path (4.8 miles)

Hospitals

• McLean Hospital (2.8 miles)
• Newton-Wellesley Hospital (3.2 miles)
• Mount Auburn Hospital (3.3 miles)
• Brigham and Women's Hospital (4.4 miles)
• Boston Children's Hospital (4.5 miles)
• New England Baptist Hospital (4.6 miles)

Physicians

• Bidmc Lowry Building (4.2 miles)
• Mass. Eye and Ear (4.5 miles)
• Harvard Vanguard Medical Associates (4.5 miles)
• Mersi (4.5 miles)
• Harvard Medical School (4.6 miles)
• Harvard Vanguard Medical Associates – Spinal Unit/Pain Management (4.6 miles)
• Harvard Vanguard Medical Associates (4.6 miles)