Friends House

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Friends House

17340 Quaker Lane, Sandy Spring, MD 20860

For more information about senior living options: (844) 490-3973

3.8 from 15 reviews
5 stars
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4 stars
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Assisted Living Continuing Care Retirement Community(CCRC) Memory Care Respite Care Skilled Nursing Facility

Overall Review

Pros

  • pro Friends House Retirement Community offers a serene and beautiful environment, surrounded by nature with gardens and wildlife, providing a pleasant quality of life for residents.
  • pro The community is well-maintained, with warm and comfortable living spaces that foster a sense of home.
  • pro Engaging resident-led activities, such as art programs and committees, promote social interaction and friendships among the residents.
  • pro The staff at Friends House is described as friendly, accommodating, and attentive to the needs of residents, contributing to a supportive community atmosphere.
  • pro The dining options are appreciated by families, offering a varied menu that residents enjoy.
  • pro Residents have access to ample amenities, including exercise facilities and opportunities for outdoor engagement.
  • pro Families feel reassured knowing that their loved ones are in a thoughtful and caring community where communication is prioritized.
  • pro Friends House provides various levels of care, allowing for personalized experiences based on each resident's needs while fostering a vibrant neighborhood spirit.

Cons

  • pro The food was terrible and sometimes hard to identify, leading to dissatisfaction among residents.
  • pro Some nurses were reportedly verbally abusive, creating an uncomfortable atmosphere for patients.
  • pro A resident experienced long wait times for assistance when pressing the nurse call button, affecting their comfort and care.
  • pro There were complaints about inadequate cleaning of rooms, including unchanging sheets and a lack of attention to personal hygiene needs.
  • pro The communication regarding visiting hours was overly restrictive, making it difficult for families to see their loved ones.
  • pro Staff interactions were described as rude or uncaring, causing frustration for residents seeking help or companionship.
  • pro There were concerns about safety and proper care management in assisted living situations, leading to instances of neglect and withdrawal from social engagement.
  • pro High turnover rates among staff contributed to inconsistency in care quality and resident support.
  • pro Despite a pleasant exterior environment, the interior was described as bleak and hospital-like, diminishing the sense of home for residents.
  • pro The community's independent living option became less desirable when residents needed additional assistance but could not receive adequate care within the facility.

Review

Friends House Retirement Community has garnered a range of experiences from residents and their families, illustrating both the appealing aspects of the facility and some serious concerns. On one hand, many visitors and long-term residents tout the community's serene environment, surrounded by beautiful trees, gardens, and meadows that invite discussions about nature, art, history, and science among a diverse group of people. The engaging activities organized by residents through the Friends House Seniors Association—such as the Environment Committee, ArtSpace programs, and various tours—foster a sense of belonging and camaraderie among those who call Friends House home.

In terms of amenities, Friends House offers a variety of living arrangements including independent living apartments recently remodeled to provide modern comforts. Residents appreciate features such as small kitchenettes with easily operable windows for ventilation. Common areas designed for social gatherings host regular activities like game days and movie nights that create an enjoyable communal atmosphere. Additionally, the dining experience receives praise; meals are typically well-prepared with options that change regularly while also accommodating dietary preferences—a significant highlight for many residents.

However, not all experiences have been positive at Friends House. Some family members have expressed deep dissatisfaction regarding care in assisted living situations where loved ones received inadequate attention. One particular account highlighted troubling delays in response times for basic needs like using the bathroom or being tended to when sick. This contrasts sharply with other narratives that emphasize caring staff who engage openly with residents. Complaints about cleanliness also surfaced; instances were noted where rooms weren’t cleaned properly or linens weren’t changed frequently enough to maintain hygiene standards.

The very nature of community life is called into question in certain reviews that describe dysfunctions within caregiving practices at Friends House. While some praised the unity among residents looking out for one another in independent living settings initially portrayed a vibrant community spirit, more severe issues arose once individuals transitioned to a higher level of care where expectations were unmet. Reports surfaced detailing neglectful behavior by staff toward patients needing assistance—examples included patients waiting too long for help or even being physically harmed due to lackluster supervision.

Furthermore, there are cries of administrative mishandling regarding care strategies once patients transitioned into assisted living stages where they required consistent medical support. A particularly distressing situation mentioned how hospice care was interfered with under dubious directives from nursing staff unfamiliar with patient histories—prompting calls from families advocating fiercely for their loved ones' dignity during vulnerable moments.

Ultimately, Friends House Retirement Community evokes mixed sentiments; it shines brightly in regards to independent living arrangements laden with opportunities for connection among residents but becomes clouded due to complications arising during transitions into greater levels of care. High turnover rates amongst staff may contribute significantly to frustrations experienced by residents or their families who rely heavily on consistent support systems fostered by trained professionals upon whom they depend daily.

As prospective residents evaluate potential accommodations at Friends House or similar communities elsewhere, it’s crucial they weigh both glowing testimonials alongside cautionary accounts reflecting deeper concerns over quality assurance measures post-transition—ensuring safety nets remain firmly intact amid inherent challenges presented during later stages requiring specialized attention.

Features

Housing

  • 82 resident community capacity 82 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Continuing Care Retirement Community(CCRC) Continuing Care Retirement Community(CCRC)
  • Memory Care Memory Care
  • Respite Care Respite Care
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

The Friends House in Sandy Spring, MD is an assisted living community that offers a range of care options including Continuing Care Retirement Community (CCRC), Memory Care, Respite Care, and Skilled Nursing Facility. This community provides a variety of amenities to enhance the residents' comfort and convenience. Residents can enjoy services like a beauty salon, access to cable or satellite TV, community operated transportation, a computer center, fitness room, fully furnished accommodations, gaming room, garden area, housekeeping services, kitchenette in each unit, move-in coordination assistance, outdoor space for recreation and relaxation, private bathrooms in each unit, restaurant-style dining experience with delicious meals prepared and served onsite, small library for reading enthusiasts, telephone access in each unit as well as transportation arrangement for non-medical purposes. The Friends House also offers a wellness center with programs and services focused on overall health and well-being. High-speed Wi-Fi internet is available throughout the community.

In terms of care services provided at Friends House assisted living community include 24-hour supervision to ensure safety and security of residents. Assistance with activities of daily living such as bathing and dressing is available when needed. The staff is also trained to provide assistance with transfers for those who require mobility support. Special dietary restrictions are catered to including diabetes diet requirements. Staff assist with meal preparation and service ensuring that residents receive balanced and nutritious meals. Medication management is offered to help individuals manage their medication regimen effectively. Moreover, transportation arrangements are made for non-medical needs of the residents.

The dining experience at Friends House takes into account special dietary restrictions to accommodate individual preferences and medical conditions. The facility also organizes various activities to keep residents engaged and entertained. These activities include concierge services to fulfill any specific requests or needs of residents, fitness programs aimed at promoting physical health and mobility among seniors along with planned day trips where residents can explore nearby attractions or attend events outside the community premises. Resident-run activities offer opportunities for social interaction and personal growth. In addition, scheduled daily activities ensure a lively and engaging community atmosphere.

The location of the Friends House in Sandy Spring, MD is convenient with two parks and four pharmacies nearby. There are also three physicians located closely to provide easy access to medical care. Furthermore, there is one place of worship within close proximity for those who wish to maintain their religious practices.

Overall, the Friends House in Sandy Spring, MD offers a comfortable and supportive environment for seniors seeking assisted living services. With a comprehensive range of care options, numerous amenities, attentive staff, and a variety of engaging activities available, residents can enjoy a fulfilling and enriching lifestyle at Friends House.

Nearby Places of Interest

Located in Sandy Spring, Maryland, this area offers a variety of amenities and services that cater to seniors. With multiple places of worship nearby, including Saint Andrew Kim Catholic Church and Church of the Redeemer, residents can find spiritual fulfillment. Access to several pharmacies, such as CVS and Walgreens, ensures easy access to medication and health supplies. Top-notch physicians like Montgomery Internal Medicine and Eternal Dermatology are within a short distance for medical care. Outdoor enthusiasts will enjoy the nearby parks like Triadelphia Reservoir and Rock Creek Regional Park for leisurely walks or picnics. Transportation options include metro stations like Glenmont Metro Station and Rockville Metro Station for convenient travel. Additionally, there is a selection of restaurants ranging from fast food chains like McDonald's to local favorites like Looney's Pub. Overall, this part of Sandy Spring provides a well-rounded living environment suitable for seniors seeking convenience and comfort.

Places of Worship

  • Saint Andrew Kim Catholic Church (1.1 miles)
  • Church of the Redeemer (6.9 miles)
  • Rockville Evangelical Mission (8.3 miles)
  • Christ Congregational Church (8.9 miles)

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • CVS Pharmacy (2 miles)
  • CVS Pharmacy (3.5 miles)
  • Walgreens (4.8 miles)
  • CVS Pharmacy (5 miles)
  • CVS Pharmacy (5.4 miles)
  • CVS Pharmacy (5.6 miles)

Physicians

  • Montgomery Internal Medicine (1.8 miles)
  • Potomac Valley Orthopedic (3.5 miles)
  • Melvin S. Stern, MD (4.1 miles)
  • Eternal Dermatology (6.6 miles)
  • Sheikh, Sarah Capital Womens Care (6.8 miles)
  • Maple Lawn Surgery Center (6.8 miles)
  • Occupational Health Consultants (9 miles)

Parks

  • Triadelphia Reservoir (3.7 miles)
  • Georgian Forest Park & Tennis Courts (4.8 miles)
  • Rock Creek Regional Park (5.8 miles)
  • Winding Creek Local Park (6.7 miles)
  • Bohrer Park (8.9 miles)
  • Martin Road Park (9 miles)
  • High Ridge Park (9.1 miles)

Transportation

  • Glenmont Metro Station (5.5 miles)
  • Twinbrook Metro Station (7.3 miles)
  • Hertz Rent A Car (7.4 miles)
  • Rockville Metro Station (7.4 miles)
  • Shady Grove Metro Station (7.4 miles)
  • Grosvenor-Strathmore Metro Station (8.7 miles)
  • Forest Glen Metro Station (8.7 miles)

Restaurants

  • McDonald's (6.5 miles)
  • Chick-Fil-A (6.5 miles)
  • Looney's Pub (6.6 miles)
  • Peter's Grill (6.7 miles)
  • McDonald's (6.9 miles)
  • Taco Bell (7.1 miles)
  • Jollibee (7.2 miles)

Cafes

  • Starbucks (7.2 miles)
  • Starbucks (7.4 miles)
  • Silver Diner (9.2 miles)
  • Starbucks (9.2 miles)
  • Starbucks (9.9 miles)

Hospitals

  • Holy Cross Hospital (8.7 miles)
  • Howard County General Hospital, Johns Hopkins Medicine (9.2 miles)
  • Howard County General Hospital (9.2 miles)
  • Adventist HealthCare Shady Grove Medical Center (9.5 miles)

Theaters

  • AMC DINE-IN Rio Cinemas 18 (9.2 miles)

Frequently Asked Questions

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