Bel Pre Healthcare Center

Pros

• The activity director at Bel Pre Health & Rehab Center is described as enthusiastic and pleasant, providing valuable engagement for residents.
• Some staff members, particularly the therapists, are noted to be a good team who effectively support patients in their rehabilitation efforts.
• One reviewer mentioned that the food served at the facility is delicious and satisfactory.
• The billing office is recognized for being efficient and responsive in managing paperwork and Medicaid arrangements for residents.
• A family member felt that communication with staff was generally positive, especially when reaching out later in the afternoon when they were less busy.
• Another reviewer praised the cleanliness of the living room and entrance area, noting there was no unpleasant odor present during their visit.

Cons

• The facility is rundown, in dire need of repairs, and has a prison-like atmosphere where belongings are taken away.
• There have been serious cleanliness issues, including roach-infested toilet paper and a consistent smell of urine throughout the building.
• Staff members are often inattentive and disrespectful, leaving patients waiting for long periods before responding to their needs.
• Residents have experienced neglectful care, including being left in dirty diapers for hours and developing bedsores due to a lack of attention.
• Overall, the conditions at Bel Pre Health & Rehab Center appear detrimental to the health and well-being of both residents and staff.
• Many visitors report feeling heartbroken observing their loved ones being treated poorly in an uninviting environment.
• The nursing care has been described as inadequate, with inadequate equipment available for patient needs.
• Patients reportedly receive poor quality food and have no option to request meal changes or improvements.

Review

Bel Pre Health & Rehab Center has become a point of contention among families and individuals who have experienced its services. A notable number of reviews reveal disturbing reports about the conditions within the facility, leaving many to question why it continues to operate. One user expressed grave concerns over safety and neglect, praising a family member's quick action which may have prevented a tragic outcome. Allegations of improper handling of personal belongings, akin to prison procedures, raise red flags regarding residents' dignity and care provided at Bel Pre.

Numerous accounts highlight an environment that is not only physically unkempt but also potentially harmful to both residents and staff. Reports of roach-infested toilet paper have compounded frustrations about hygiene standards, with visitors pointing out that repairs and renovations are desperately needed. The comparison drawn between Bel Pre and jail cells emphasizes the feeling of confinement with subpar conditions that seem more punitive than rehabilitative. Observers noted how some caregivers exhibit unprofessional behavior by arguing with patients rather than assisting them, leading to prolonged wait times for basic needs which deepens the anguish felt by residents.

While there are mentions of positive interactions with certain staff members—including therapists and activities directors—these positives are overshadowed by widespread dissatisfaction concerning overall care quality. Many reviewers indicated that the therapy team was competent in providing necessary rehabilitation; however, this isolated praise appears insufficient to counterbalance feelings of neglect exhibited by nursing staff. Issues such as inadequate response times when patients ring for help or waiting excessively for basic necessities like food or medical attention scream systemic inadequacies within the caregiving structure.

For families seeking comfort in their loved ones' care, mixed messages paint a troubling portrait of life within Bel Pre. Some relatives report favorable experiences while others convey harrowing tales involving undignified treatment like being left in soiled diapers for extended periods, raising alarms regarding patient dignity and well-being. Such inconsistency prompts concern about whether appropriate oversight measures are even in place within the facility—notably when several family members express relief in having removed their loved ones after witnessing physical deterioration such as bedsores due to neglect.

With complaints swarming around the foul odors dominating hallways and common areas within Bel Pre—often characterized by urine smells—it becomes clear that cleanliness remains an issue worthy of scrutiny. Visitors often comment on how overwhelming these unpleasant odors can be during visits, dictating an uncomfortable atmosphere for both patients trying to recover as well as their concerned families visiting them. This lackluster standard raises questions about systemic accountability: why hasn’t management ensured operational upkeep aligns more closely with regulation expectations?

Yet amidst critical reviews lies a note advocating on behalf of certain staff members who seem genuinely dedicated to their roles and invested in resident welfare—particularly highlighting enthusiastic activity directors who strive against odds to engage patients meaningfully given existing limitations. However, even these commendable efforts can feel minuscule considering how they take place against such a backdrop filled with discontent following unacceptable service levels from other caregivers or administrative personnel.

In summation, Bel Pre Health & Rehab Center sits at a crossroads where concerns over inadequate facilities clash with commendable individual employee efforts towards improving resident experience. As significant discrepancies continue brewing among submitted testimonials—some painting bleak pictures while others highlight glimmers of hope—it’s essential for prospective families considering this establishment for their loved ones’ care to tread carefully through self-reported evaluations before making decisions fraught with potential ramifications on health outcomes going forward.

Pharmacies

• CVS Pharmacy (0.3 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.9 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.6 miles)
• CVS Pharmacy (4.1 miles)

Parks

• Georgian Forest Park & Tennis Courts (1.1 miles)
• Winding Creek Local Park (3.1 miles)
• Rock Creek Regional Park (4.8 miles)
• Falls Road Park (6.9 miles)
• Triadelphia Reservoir (7.3 miles)
• Chevy Chase Park (7.7 miles)
• Bohrer Park (8.1 miles)

Physicians

• Potomac Valley Orthopedic (1.5 miles)
• Montgomery Internal Medicine (4.1 miles)
• Capitol Medical Group (6.8 miles)
• The Centers For Advanced Orthopaedics (7.4 miles)
• Occupational Health Consultants (7.4 miles)
• Melvin S. Stern, MD (7.7 miles)
• Potomac Pediatrics (7.8 miles)

Transportation

• Glenmont Metro Station (2 miles)
• Twinbrook Metro Station (4.1 miles)
• Hertz Rent A Car (4.4 miles)
• Rockville Metro Station (5 miles)
• Grosvenor-Strathmore Metro Station (5.1 miles)
• Forest Glen Metro Station (5.3 miles)
• Shady Grove Metro Station (6.3 miles)

Restaurants

• McDonald's (3.5 miles)
• Jollibee (3.7 miles)
• Silver Diner (4.3 miles)
• McDonald's (4.3 miles)
• Peter's Grill (5.1 miles)
• Sichuan Pavilion (5.2 miles)
• McDonald's (5.9 miles)

Places of Worship

• Saint Andrew Kim Catholic Church (3.6 miles)
• Christ Congregational Church (5.8 miles)
• Rockville Evangelical Mission (7.5 miles)
• Church of the Redeemer (7.8 miles)
• College Park United Methodist Church (9 miles)

Hospitals

• Holy Cross Hospital (5.4 miles)
• Adventist HealthCare Shady Grove Medical Center (7.8 miles)

Theaters

• AMC Montgomery 16 (6.8 miles)
• AMC DINE-IN Rio Cinemas 18 (7.9 miles)

Cafes

• Starbucks (7.4 miles)
• Starbucks (7.5 miles)
• Tatte Bakery & Cafe (7.8 miles)
• Silver Diner (7.9 miles)
• Lost Sock Roasters (8.4 miles)
• Starbucks (8.9 miles)
• Starbucks (9.2 miles)