Jerry's Caring Hands
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3224 Woodring Avenue, Baltimore, MD 21234
For more information about senior living options: (844) 490-3973
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They are very happy with the company and describe the aid as wonderful, very helpful, and well cared for. They note that two aides take exquisite care of them and check on them periodically. An elderly client thanks Jerry's Caring Hands for being attentive and providing daily support, help, and companionship, and they trust the staff and look forward to visits. The family is impressed by the agency's attentiveness to their mother's needs; the mother is well cared for, the house is neat, and she is happy with her companion who is regarded as a friend. The staff is described as very compassionate and professional. The client notes that Jerry's Caring Hands helps ease the burden of growing old.
The nurse arrived two days after discharge and was extremely unhelpful. The scheduled physical therapy visit never showed up, despite assurances. There was a severe lack of communication, with calls going unanswered. The agency allegedly does not have COVID-19 vaccinated nurses and does not mandate mask usage. The nurse arrived unvaccinated, refused to wear an N95 mask, and left without providing care. The reviewer would not recommend the company due to unprofessional conduct. They did not communicate after surgery; no one showed up at the scheduled time and the voicemail was full. Insurance providers were switched away due to the unprofessional behavior.The collection of experiences shared about Jerry's Caring Hands paints a picture of a company that provokes strong feelings, both praise and frustration, depending on the visit and the day. Several reviewers describe post-discharge and aftercare as a high-stakes test of how well the agency coordinates with hospitals, insurance, and families at a vulnerable moment. On one end, there are stories of compassionate, reliable support that gives families peace of mind; on the other, a string of scheduling mishaps, miscommunications, and concerns about safety practices that left loved ones feeling abandoned and overwhelmed.
In a distressing set of events, one reviewer recounted a traumatic work-related injury that left three of four limbs broken. The nurse arrived two days after discharge and was described as extremely unhelpful. The following day was supposed to bring a physical therapy visit, yet no one showed up. The reviewer, who was juggling two young children and daycare arrangements, tried calling both provided numbers but received no response. After contacting the contracting agency, HomeLink, the PT contact claimed the therapist was running late on a Friday night and might arrive long after the home was already quiet for bedtime. The frustration was palpable: too little communication, too much disruption, and a sense that this is not how a business should operate. The sentiment summed up the impact: "This is not how you run a business! Beyond disappointed!"
Another entry raises a critical issue around COVID-19 safety practices. The reviewer states that post-op ileostomy care was hindered because the agency reportedly does not mandate COVID-19 vaccination for its nurses and that a nurse arrived unvaccinated and refused to wear a proper N95 mask. The patient also notes that the nurse left without providing the service, which amplified worries about infection control and adherence to CDC guidelines for testing and mask usage. The recounted experience culminates in a clear lack of recommendation for the agency, underscoring concerns that safety, PPE, and CDC-aligned practices are non-negotiables for some families when they invite someone into their home for medical care.
A separate account highlights ongoing communication failures after surgery. The family was told a Saturday visit would occur between 11 and 12, but no one appeared. The voicemail box was full, and a later text offered only vague assurances that "someone will be here," without a concrete time. The family had to intervene with the insurance provider, which ultimately led to the agency being switched. Even after that change, a physical therapist attempted to come the following day, but the reviewer learned that the insurer had canceled them, illustrating a disorganized chain of communications between the agency, the family, and the insurer. The takeaway is a stark warning: miscommunication and scheduling ambiguity can disrupt recovery and erode trust.
Not all feedback is filled with criticism, however. One reviewer expresses clear satisfaction, stating simply, "I'm very happy with this company and my aid is wonderful - she's very helpful and I'm very well-taken care of." This positive voice contrasts with the complaints, highlighting that for some families, the interactions are smooth, the care is compassionate, and the support meets or exceeds expectations.
There are also deeply positive testimonials that focus on the personnel delivering care. A client identifies two aides who provide "exquisite care," noting that they check in regularly to ensure things are on track and that management maintains ongoing oversight. The language conveys trust and appreciation for consistent, attentive service that makes daily life more manageable and safer for someone living with chronic needs.
Another uplifting voice comes from an elderly woman in Harford County who describes the difficulty of aging but credits Jerry's Caring Hands with attentiveness and practical support. She speaks of daily helpers who provide not only practical assistance but companionship as well. Her family, too, has grown to trust the caregiver, and she attributes a sense of relief to the kindness and thoughtfulness of Jerry's Caring Hands. The sentiment is that aging is less burdensome when there is a reliable, caring presence in the home.
A separate positive note emphasizes the partnership with the agency in caring for a mother and a father. The reviewer is impressed by how the staff address the family's needs, keep the house neat, and maintain a level of care that reassures everyone involved. The mother's happiness and the father's well-being hinge on this consistent, respectful approach, and the family describes the caregiver as a trusted friend. The overall impression is that the agency can be a stabilizing force when a household is navigating complex caregiving needs.
Across these varied experiences, the thread of compassion and professional conduct runs through the favorable stories. Several reviewers highlight the caregiver's empathy, reliability, and the personal connection that develops over time. The praise for "very compassionate and professional staff" resonates as a core strength, underscoring that, when the coordination and communication align, Jerry's Caring Hands can deliver meaningful, high-quality home-based care that supports recovery, daily living, and emotional well-being.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (15 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Jerry's Caring Hands - Assisted Living Community in Baltimore, MD
Welcome to Jerry's Caring Hands, a compassionate and inviting board and care home located in the heart of Baltimore, MD. Our community is designed to provide a nurturing environment where residents can enjoy comfort, companionship, and personalized support tailored to their individual needs.
At Jerry's Caring Hands, we pride ourselves on our array of amenities that ensure a fulfilling living experience. Residents can gather in our spacious dining room for delicious meals prepared with consideration for special dietary restrictions. Each living space is fully furnished and complemented by beautiful outdoor gardens, providing serene spots for relaxation or social interaction. Additional services such as housekeeping allow residents to focus on enjoying their day-to-day activities without the burden of chores.
Our dedicated staff is committed to providing comprehensive care services that include assistance with daily activities such as bathing, dressing, and transfers. We coordinate closely with healthcare providers to manage medication regimens and oversee specialized diets like diabetes management. For those needing transportation assistance, we facilitate rides to medical appointments and other essential outings.
In addition to outstanding care services, Jerry's Caring Hands offers a vibrant lifestyle enhanced by scheduled daily activities designed to engage residents both mentally and socially. The surrounding neighborhood enriches life at our community with nearby cafes, parks for leisurely strolls, pharmacies for easy access to medications, numerous restaurants for dining out options, places of worship for spiritual connections, theaters for entertainment, and hospitals should any medical needs arise.
For anyone seeking a supportive assisted living community where dignity meets compassion in Baltimore's lively setting, Jerry’s Caring Hands proudly stands ready to welcome you or your loved ones into our family-oriented environment!
This area of Baltimore, Maryland, offers a variety of amenities and services that would be beneficial for seniors looking to settle down. With multiple pharmacies in close proximity, access to medication and medical equipment is convenient. There are also several reputable physicians and hospitals nearby, ensuring quality healthcare options for residents. In terms of leisure activities, parks and cafes offer opportunities for relaxation and socializing. Additionally, the presence of well-known restaurant chains provides easy dining options. The area is also served by public transportation at Penn Station for those who may not drive. Overall, this neighborhood provides a blend of essential services and recreational opportunities that cater to the needs of seniors looking for a comfortable living environment.
Jerry's Caring Hands is located at 3224 Woodring Avenue, Baltimore, MD 21234 in Baltimore city, Maryland
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